Lencarta Ltd Reviews 

1,517
•
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

For the 4th time in 2 years I have pre-ordered a godox item for Lencarta, and the outcome is always the same - item will be dispatched in 'x'weeks. That date comes, no item. weeks go by, no item, th... See more

Rated 5 out of 5 stars

I recently bought a couple of flash heads from Lencarta which arrived promptly. Sadly on the first outing a gust of wind caught one, invoked Sir Isaac Newton and it hit the ground causing damage. The... See more

Company replied

Rated 5 out of 5 stars

Such quick turnaround from ordering to delivery. Ordered a Neewer Pro 660 rgb light panel for use in club photography at an absolute bargain of a price in the sale. And it arrived next working d... See more

Company replied

Rated 5 out of 5 stars

I’ve bought from Lenncarta and has service repairs from them and I’ve never been disappointed or let down. Comms are excellent whether by email or phone. Items always packed well. Had a few issues... See more

Company replied

Company details

  1. Photo Shop
  2. Camera Store
  3. Photography Studio

Written by the company

Lencarta is a well established, Award-Winning British company that has specialised in Photography Lighting Equipment and Consumer Electronics for well over a decade. Founded in 2006, we have utilised our experience, expertise and commitment to create one of the leading official distributors, repair and support centres in the UK for Godox, FeiyuTech, Visico and many more.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(1,517)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Right product right price.

I needed a particular Godox Speedlight but it seemed to be out of stock everywhere, that is until I contacted Lencarta. Right product, right price swiftly delivered, what more could I ask.

15 April 2025
Rated 4 out of 5 stars

Not totally happy at first.

Would have given 5 stars, but I was not kept informed of when they would recieve the item. As theynalready had my money I was concerned as this was my first purchase from them. Other than that the service was 1st class.

3 March 2025
Rated 5 out of 5 stars

Great service every time iv made a…

Great service every time iv made a purchase 👌🏼

5 December 2024
Lencarta Ltd logo

Reply from Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a 5 star review, we really appreciate it!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Rated 5 out of 5 stars
Lencarta Ltd logo

Reply from Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a 5 star review, we really appreciate it!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Rated 5 out of 5 stars

Laura was amazing

Laura was amazing! She answered all my questions with patience and expertise, making the entire experience smooth and enjoyable. Her knowledge and attention to detail really stood out—couldn’t have asked for better service!

26 November 2024
Unprompted review
Lencarta Ltd logo

Reply from Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a 5 star review, we really appreciate it!

We're very glad that Laura was able to assist you!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Rated 5 out of 5 stars

Brilliant service!

I purchased my second Godox AD100 one afternoon around 2.30pm and it arrived midday in Cornwall the next day. Fantastic service 😉

12 November 2024
Lencarta Ltd logo

Reply from Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a 5 star review, we really appreciate it!

We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Rated 5 out of 5 stars

I missed the next day order cut off…

I missed the next day order cut off time by about 25 minutes and to my surprise it was delivered next day. They still sent it out that day for ND delivery. That's is excellent customer service in my eyes.

5 November 2024
Lencarta Ltd logo

Reply from Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a 5 star review, we really appreciate it!

We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Rated 5 out of 5 stars

Excellent service

Excellent service

14 October 2024
Lencarta Ltd logo

Reply from Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a 5 star review, we really appreciate it!

We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

Rated 5 out of 5 stars

Best price in UK for the Godox AD200…

Best price in UK for the Godox AD200 PRO II . Easy purchase and next day delivery. Will purchase again from this company.

14 October 2024
Lencarta Ltd logo

Reply from Lencarta Ltd

Hi there,

Thank you for taking the time and leaving us a 5 star review, we really appreciate it!

We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!

Please don't hesitate to contact us if we can help with anything further!

Kind regards,
The Lencarta Customer Experience Team

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