Leisure Lakes Bikes - Nottingham Reviews 

212
TrustScore 4.5 out of 5

4.6

168 Wilsthorpe Road, DE72 3AG Derby, Derbyshire, GB


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Rated 5 out of 5 stars

Absolutely great service again at the store I went in for a crankset and bottom bracket they got me a great deal delivered to my house gave good sound advice and even helped me out with a sticky casse... See more

Rated 5 out of 5 stars

Fabulous service every time I've visited from bike purchase, servicing and spending time with my son showing him how to get the best from his bike. Thanks team

Rated 5 out of 5 stars

Great experience from start to finish. Bought online but spoke to customer service, store and workshop all were really helpful. The bike came from Nottingham and the workshop guys kept me inform... See more

Rated 4 out of 5 stars

I ordered a part online for click and collect because it meant I could get it straight away for a rush job I was doing on a customers bike. Unfortunately the stock stated at my local store was incorre... See more

Company replied


Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Recreation Center

Written by the company

Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!

Leisure Lakes Bikes

Written by the company

Family run since '81!
With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!

Delivered Ready to Ride

Fast, Reliable Home Delivery + Click&Collect

All our bikes are built, tested & packed by a Cytech qualified Mechanic. After some kit or accessories? Spend over £75 & get FREE Delivery!*

Contact info

  • 168 Wilsthorpe Road, DE72 3AG, Derby, Derbyshire, United Kingdom

  • 01332 872947

4.6

Excellent

TrustScore 4.5 out of 5

212 reviews

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Asks customers to review

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Replied to 78% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(212)

1,263 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Bought a Nukeproof Scout from these guys and they were brilliant throughout the process.

The bike had to go back to them after a few issues and they were resolved straight away with no hassle, will definitely be using again 👍

5 April 2022
Rated 5 out of 5 stars

top shop

these guys can't do enough for people when they go to the shop.
amazing choice not my local shop but always travel to go here if i need anything

2 April 2022
Rated 3 out of 5 stars

We had difficulty rearranging a…

We had difficulty rearranging a suitable delivery time and when the bike was delivered we had to purchase expensive tools to assemble the pedals.
We weren’t informed that this would be necessary and I think it would be a really useful service to offer to do this installation and put the pedals on when the bike is delivered.

26 March 2022
Rated 5 out of 5 stars

Ordered my E-Bike recently and was…

Ordered my E-Bike recently and was given a delivery date which was 9 days after the order date.
Got a phonecall 2 days later to say it would be delivered personally by Leisure Lakes instead of parcel force which was a bonus.
Very helpful staff.

26 March 2022
Rated 5 out of 5 stars

Speedy Delivery

I placed my order on Wednesday and the bike was delivered on Friday evening. The bike was perfectly set up and ready to hit the trails at the weekend. Great service.

14 February 2022
Rated 5 out of 5 stars

2022 Trek Allant E-bike

Bought my 2022 Trek Allant E-bike from the Nottingham branch last Saturday, I was very happy with the way I was dealt with, the bike was set up nicely and the staff were pleasant, knowledgeable and helpful. Very impressed overall, a pleasure to deal with.

1 February 2022
Unprompted review
Rated 5 out of 5 stars

Perfect bike repair service

I took my Brompton into Leisure Lakes Nottingham this morning with a loose front wheel for them to look and it and book a time to fix it. The mechanic clearly understood Bromptons (not a given) and fixed it while I waited. He also advised I wait until the bad weather, grit etc is over before I replace my chain set. Perfect service.

13 January 2022
Unprompted review

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