Leisure Lakes Bikes Reviews 

Very positive, staff were very knowledgeable

Great service and quick delivery. New bike came fully built and competitive price. Been back to the shop for a few accessories 5*

I ordered a helmet online and then rang to explain that I had to get it next day. They made sure it was packed and shipped in time for my trip . Superb service

After ordering a child's helmet, I was informed that it was out of stock. How many times did this happen as the helmet still remained on the website. I have since ordered another helmet which was in stock [at a higher price]. I have now received the replacement helmet with no further problems.

Excellent product, 100% service and next day delivery

Bought an amazing electric MTB from them. They were extremely helpful and knowledgeable and spent time with me setting it up and explaining all the parts. Would highly recommend!! Even came out to help me fitting it into my car

Boys had a great time at the park , well ran & organised.
Unfortunately 1 of the boys had an accident dealt with effectively.

Unusually for a large chain, they are very helpful and efficient in sending items out. Will use again

Prompt delivery, well packed. Excellent.

Customer service was spot on and sorted out the correct parts I needed.

Product available in stock and delivered without delay.

I found the website easy to find what I wanted. Order was placed. Kept updated on delivery. Item received in good time. Very happy. Would recommend this site

Quality bottles at a great Price

UPDATE. 18 months ago I wrote a glowing review for The Edge Cycleworks in Lancaster.
I bought a Trek Pro Caliber 6.
It is excellent tough fast reliable no problems whatsoever and it looks great in it's red with black components.
It's easy to give a good service to a customer and be nice to them when they are potentially going to make a purchase. Want to say that over the last year and a half the staff have continued in the same spirit providing myself my daughter and several friends a top quality service always doing there very best to accommodate me often with very short notice re fixing pictures ect. The staff are friendly and knowledgeable professionals with many years of experience of both riding and bike mechanics. A real pleasure to deal with, highly recommend ed. Paul F. Lancaster

Smooth ordering and Collection Experience

Great product at a fair price delivered quickly.
Cannot recommend highly enough

Can’t fault the service I got from them . Made a mistake in my online order they sorted it out and made the process so easy

I drove from London to collect my helmet from the Leyland branch, only to be told 5 minutes before arrival that it was at the Wolverhampton branch. Quite a wet and nonchalant apology. Went to Wolverhampton and once again, very little in the way of concern for what happened. I'll avoid buying anything from them again. Mistakes can be made, but not caring at two branches sums up their business's interest in customer service.

Update: so that’s total rubbish, your website gave that store as the pick location for next day, not that I would be able to get it from there 2 weeks later. You messed up, it is what is. Your staff admitted there was also a mistake made. Don’t put you mess up on me or insinuate I couldn’t understand your website and think I was buying something for next day collection for two weeks later.

Very friendly and knowledgeable staff. Allowed me to look at alternative bikes when my 1st choice was unavailable, which enabled me to purchase the bike I have and giving me the choice of a free bike service within 3 months of purchase. Would certainly recommend them!