Went today 13/oct/2026 , To ask if they could repair my Irvin flying jacket , The Answer NO !! , We Dont do any kind of repairs Anymore , All we sell is dye , creams , But yet on there Web site , It C... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Went today 13/oct/2026 , To ask if they could repair my Irvin flying jacket , The Answer NO !! , We Dont do any kind of repairs Anymore , All we sell is dye , creams , But yet on there Web site , It C... See more
Company replied
Awesome company... did my training here c.1 year ago, all staff were super friendly and helpful. Since qualifying they have been nothing but supportive and even given me some leads in my local area. C... See more
Company replied
We've used LRC products to colour several leather sofas. This included repair work using Flexi Filler & Fiber Binder as well as dyes and clear coats. All LRC products are easy to use and give fantasti... See more
Been dealing with Isobel recently…started off with me asking a basic question on one of their products… she took it upon herself to find out what my project was, and asked my understanding of how I th... See more
Company replied
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I sent an email enquiring about re-colouring leather jackets and whether a colourant that was shown on one of their YouTube videos (item LRC21) was still available, plus what other items might I need to prepare the surfaces and seal the colour.
Isobel replied the very next day by lunchtime and sent me advice and all the relevant links. That was great because I sent the original email at 23:59 the previous night.
That's excellent service in my view!

Reply from .
Very efficient. A great job. Reasonably priced. Has given my beloved leather jacket a new lease of life

Reply from .
Excellent service.
Made an enquiry for what I thought was a write off of a jacket. Simple email correspondence with the team and I had a quote. Sent it off and repairs were done exactly as quoted.
All work to a high standard in a timely
Many thanks

Reply from .
Wow,what a product,recently purchased a litre of leather cleaner for our white leather settee’s ( bad purchase ,,the settees😩) got fed up purchasing numerous wipes and other spray products came across this company ,had to give it a try, blown away how easily it cleaned away the dirt , and the blue colouring from me sitting on the settee in jeans,and all the slobber from our Great Dane (plenty of that 🤣🤣) ,cleaned so fast and easy,the wife has now told me that it is now my job,,,,normally put trainers in the wash when they look a bit grubby,not now,,,,sprayed with the cleaner,,,like new 👍,Any chance of adding a fragrance to your products,Asking for the wife ,Again great product⭐️⭐️⭐️⭐️⭐️

Reply from .
I stupidly treated a leather jacket with a polish containing wax, which was great for weatherproofing but messed it up and it started turning grey - something to do with natural oils "trapped"? I don't really get it, but Leather Repair stripped it all off and returned the jacket to a beautiful, as-new condition. I couldn't be happier. It took a few weeks and was not cheap but not extortionate either. Worth every penny to rescue a favourite jacket that was basically ruined.

Reply from .
Been dealing with Isobel recently…started off with me asking a basic question on one of their products… she took it upon herself to find out what my project was, and asked my understanding of how I thought the best way to go about it was. Glad she did, as she gave me a tonne of useful advice and suggestions, even before I purchased anything! I am embarking on a total colour change of a luxury leather jacket, and without her I would have messed it up! Thank you so much Isobel, words cannot do the advice you gave any justice.

Reply from .
I have a Cerutti jacket made from Nappa leather and very expensive. It had an18 cm complex tear.
I had a lot of communication with the contact person. She was very patient an helpful throughout our 15+ email exchanges.
The repair was done very rapidly.
The repair was so good that I had to look for the repair.
When I lived in Switzerland, they told me that it was impossible to repair. Cerutti told me the same thing. So, Leather Repair did the impossible.

Reply from .
I'll start by saying I'm not completely disappointed by the quality of their products. They performed and smelled slightly better than just using water.
I’m quite disappointed that the owner of the company used a community Facebook group to masquerade as a concerned citizen and acquire my trust, to then con me into buying products from the company without declaring his affiliation. The products were extremely expensive, coming at prices like £30/litre for some fancy labels and colourful solutions, but on further research these magical cleaning products turned out to be standard watered-down detergent. So the products basically failed to work as advertised. I had purchased products recommended by this 'good Samaritan' and followed the instructions according to the video he sent me. When it left patches all over my beautiful armchair I emailed them to seek help for the poor results, and instead of giving me solutions, they tried to blame me for the product not working by coming up with accusations about how I must have used them incorrectly... I tried several times to clarify to them what I’d done, but they went into denial and tried to pontificate about chemistry that they didn't really understand.
Instead of presenting the situation as my wrongdoing, which it categorically was not, they should have apologised for the poor performance of their products and offered me a refund or a free sample to retain my business and my trust.
Lastly, their email correspondence was poor. They ignored several of my emails, and when they did not, their response was significantly delayed - and frankly, the content wasn’t worth the wait. In fact they were quite rude and wrote unlettered bumbling responses in an unprofessional tone.

Reply from .
Was on vacay here, and broke my shoes ;(
Stopped in here and they fixed it back. to perfection. Amazing service for a reasonable price. Thank you!
I reviewed the wrong company so whatever was written does not apply to this company

Reply from .
Stumbled across the product range after buying a second hand suite in need of some TLC. Gave the cleaner and protection cream a shot and it exceeded my expectation. By far the best products I've used over the years. The cream goes on like a dream, allows for control over sheen level and the leather is supple and pleasant to touch. Encouraged decided to tackle some other issues on another piece of furniture. Had trouble with colour choice and the customer support was near instant and brilliant. Since then I tried the leather softening cream, which has done a fabulous job softening and evening out the colour on the sections with worn coating. Looking forward to getting on with the toughest challange of dealing with some ink stains and matching dye in some places.

Reply from .
Absolutely fabulous company. Had a golf club bag "hood" that had been badly marked with paint over 20 years ago. An amazing job and the result was brilliant. The team at the Leather Repair Company kept me informed re the status and what they were planning to do. Absolutely no hesitation recommending the Leather Repair Company

Reply from .
We had 4 days training course in June.
We are from South Korea, and it was totally first time in UK
They welcomed us warmly and kindly.
He is so passionate and professional in training.
And all products are absolutely incredible. we have our own Leather Repair Company in Korea. so we have used and studied most of all products they have during the course. I guarantee that these products are much better than you are using now.
It was really good time to share our knowledge and skills. (Actually we had learned more and more from him)
We are planning to go and have another course in this year
It's definitely worthy.
Thank you again ! LRC family :)

Reply from .
Excellent advice regarding restoration of leather sofa. Great product. Will order more!

Reply from .
I bought what would've been a once beautiful Feraud leather jacket second hand, at a cheap price, hoping I'd be able to get it repaired. It was ripped in places, worn out and faded, so I just asked for the Leather Repair Company to do the best job that they could as I didn't expect them to be able to fully restore it.
But when I got the jacket back I was amazed as it looks as good as new and feels so soft! I highly recommend the Leather Repair Company! Many thanks!

Reply from .
One of the best products I've ever used, has done an amazing job at rejuvenating my leather products and made them look brand new again. Simple to use but the results are truly fantastic, the only regret I have is not discovering their products sooner, definitely buy from again.

Reply from .
I started from scratch with no knowledge about Leather but need the expertise for my business. After a short search on were to learn about leather, there was no doubt that Leather Repair company is the place. Leather Repair Company lives up the reputation and more! After my 4 days course I felt confident to go out on my own and repair leather, knowing that I always have help and advice from Richard when I need it. Even though I live in Denmark, Leather Repair Company is the right place to go too, if you want to learn from the best.
Leather Repair Company have my fully recommendation.
Best Regards
Thorbjørn (Denmark)

Reply from .
I had a broken zip on a treasured motorcycle jacket that I've had for 15 years. The seams for the zip were buried deep inside folds of triple-stiched leather for abrasion protection purposes and therefore extremely difficult to get at. Not only has the zip been entirely replaced as though it was the original zip, the leather repair company also worked with me to add additional retaining strap in matching leather to lessen the stress on the zip at the waistline. It looks great and is a very discreet addition to the jacket. Extremely happy - excellent job.

Reply from .
I was astounded by the change made to my ancient (25+ year old) dried out, scratched USA made Schott jacket.
It looks almost new - I’m very pleased with it and would not hesitate using this company again.

Reply from .
I purchased the leather stain remover online.
It was delivered really quickly and I can highly recommend this product.
I had some really heavy denim blue staining on my
light grey leather drivers car seat. A few dabs and wipes with the stain remover and it was gone.
I was absolutely amazed how quickly and easily it removed the marks which were over quite a large area.
Fantastic product and service.Top marks.

Reply from .
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.