LearnWorlds Reviews 398

I checked a lot of platform for online-courses. Most of them were confusing. Learnworlds is very clear and nice to handle. Furthermore they have an academy, where a lot of free courses are, that help you build up your own online-school. But what really is phenomenal and groundbreaking is their support. You have at first a chatbot, if that doesn't help you can mail the support (just click a button). You get immediately an answer by a AI, if you still need help, you get contact with a human person and those answers come the same day or at least the following day! Great!

They always available and provide quick support, and consistent as well - when still stuck on anything along the way, they always stay with you and follow up until you're all set.

I'm using LearnWorlds for work, and I'm really enjoying using the platform. It's simple on the surface, but deep enough to really meet our needs as an established, accredited training institution. However, what's even more impressive is the speediness and eagerness to please of their support team. They really have a 'can do' attitude, and have made my experience with their software all the more satisfactory. Thanks LW team!

The Support team's response was fast with exactly the knowledge we needed. Follow up was also well-timed and consistent. Specifically, Elfie seemed to go the extra mile to engage other team members and confirm exactly what we needed. We feel confident moving forward. LearnWorlds support is ALWAYS top-notch whoever answers.

I was having a problem knowing what to explain, but Dimitra understood and was quick to walk us through the necessary steps to fix the problems.

Paid for LearnWorlds for 2 years while developing my course and now when its time to upload everything you should know this before you buy:

Its great, the functions are great, it has a great interface, loads of functions and so on. But here is what you should know. A product is not better than its weakest link, and for me that is the videolibrary.

It has basically transformed my progress from going smooth to being a nightmare.

My course has a lot of quizzes and for each question i have a video to go through the question, but to actually assign the videos to that is a nightmare due to the videolibrary. You have absolutely no way of sorting the library in any way. No folders, no sorting by date, name and most importantly no searchfunction.

Basically its just all your videos (for me 400 of them) loaded in randomly. I did my naming properly so i thought i could find them easily. But imagine you have to go through and pinch your eyes while scrolling through hundreds of videos to find the exact one. And now imagine doing that (in my case) 400 times. Thats hours and hours of very tirering scrolling and focus just because it lacks on of the most basic functions in history.

I have reached out, but no answer. My best quess is that they know it, but want you to use external storage at vimeo or somewhere else to link, but those options costs as much as learnworlds themselves.

If you have a lot of videos, you shouldnt underestimate this post...

Best Service on an LMS, Period.

The customer support is fast and kind. The LMS is also very user-friendly, even for someone without a programming background like me, and it has made both my life and my business much easier.

I had a question regarding a coupon and its duration, and the LearnWorlds support team resolved it quickly and clearly. They explained exactly how the discount is applied across the full 12-month billing cycle, which gave me complete peace of mind.

The response was fast, professional, and transparent. This level of customer service really reinforces my confidence in LearnWorlds as a platform. It’s reassuring to work with a company that not only offers powerful tools, but also outstanding support when you need clarification.

Highly recommended.

Customer service is more than just answering questions — it’s stepping in before a situation becomes a disaster.

After Bluehost made a series of changes that caused my LearnWorlds site to be flagged as “Not a Private Network,” triggering warnings that visitors’ information could be stolen, they were unable to offer any solution. With an important live demo just hours away, I was facing a major problem.

That’s when I connected with Lucca at LearnWorlds.

Lucca immediately understood the issue, coordinated with multiple engineers, and worked quickly to get my site fully operational again. Thanks to his calm professionalism and technical expertise, my site was back up and running in time for the demo.

I had previously evaluated several competing platforms, including Teachable, and chose LearnWorlds because I believed this level of service was part of how they operate. This experience proved that belief 100% correct.

If you’re looking for a platform that truly stands behind its customers, don’t waste your time — choose LearnWorlds

The LearnWorlds tech team (Lucca) was extremely responsive to our request for support and answered every single question we had. We were a little frustrated working through a few features as we prepared to finalize and launch our course - and he taught us several things we were not aware of that will enhance our learner experience. We are very appreciative of the support - this confirms we made the right decision to use LearnWorlds.

My experience with LearnWorlds has been consistently positive and impactful. As I enter my sixth year running the Home Watch Academy on their platform, I can honestly say that LearnWorlds has felt more like a partner than a software provider.

The platform is robust without being restrictive, and the continued innovation shows a genuine commitment to course creators. Just as important, the support has been exceptional. Having worked with the same Customer Success Manager from day one has made a meaningful difference, providing continuity, guidance, and a collaborative approach to growth.

LearnWorlds has played a significant role in helping me build, scale, and continuously improve a professional education program, and I’m grateful for the relationship and results.

My experience with LearnWorlds has been consistently positive, especially due to their excellent customer service and professional support team. Whenever I had questions—whether technical, operational, or related to platform limits—the responses were prompt, clear, and genuinely helpful, not generic or scripted.
What LearnWorlds does particularly well is combining a powerful, flexible learning platform with human-centered support. The team takes the time to understand real use cases and provides practical solutions rather than one-size-fits-all answers. This makes a meaningful difference for organizations running professional education programs at scale.
The platform itself is well-designed, stable, and continuously improving, with strong tools for user management, course delivery, and communication. LearnWorlds clearly understands the needs of education providers who value both quality learning experiences and operational efficiency.
Overall, LearnWorlds stands out as a company that is reliable, professional, and committed to long-term customer success. I would confidently recommend it to institutions and educators looking for a serious, well-supported learning management solution.

We've been with LearnWorlds for 5+ years, and when we went to sell our business we realized we made a huge mistake.

We chose a subscription pricing model for our students, and integrated LearnWorlds with Stripe. When selling the business, we needed to transfer the school to a new Stripe account. LearnWorlds informed us that this not "feasible", and that we would need to cancel all of the student subscriptions, set up a new Stripe account, and then the students would need to re-enroll themselves.

Obviously, such a migration creates a ton of friction for the students, and opened the business up to substantial churn. This effectively killed the value of our business, as it could not be acquired seamlessly.

The customer support team at Learnworlds is responsive and truly cares about helping solve whatever issue you encounter with the platform. LMS platforms are complex, so it's great to know you have a team that is eager to assist in navigating that complexity.

There is a great deal to like about this LMS provider. Its user interface is excellent, it has great customer support, and the site is nearly always operational. However, if you are converting from another LMS provider and need to upload courses purchased by customers in prior years, as well as course completion certificates, be aware that their system will automatically assign the upload date to all of these activities. This is not good if your customers want to see accurate histories of their prior transactions, or if they need accurate dates on their completion certificates. Given the quality of the rest of its operations, I was surprised that their upload capability was so limited.

Great customer service! I am new to the world of Learning Management Software. I chose Learnworlds as it seemed the most user friendly. I have not been disappointed. Nonetheless, I still run into things I cannot figure out how to do and their customer support is always right there, friendly, clear, articulate and helpful

Every interaction is helpful and provides the best customer service. I'm so grateful for the support this week. It's been frustrating, and your prompt response and helpfulness is highly valued and why I remain a customer.