Learning People Reviews 

4,776
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 950 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and student care teams for their exceptional support, quick responses, and professional approach, often providing personalized guidance. The study materials are frequently described as comprehensive and easy to follow, including helpful videos, practice tests, and a user-friendly learning platform. Reviewers highlight the excellent service and effective course structure, helping them stay motivated and achieve their study goals. However, some customers noted issues with support, including generic responses and a lack of flexibility when personal circumstances changed. A few also found career services less effective than anticipated, and some felt course content was more theoretical than the practical experience expected.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the support team's quick responses,... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the learning platform... See more

Customer service

Clients share positive opinions on customer service, with many praising the support team for being quick to... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction and recommending it to... See more

Product

People report ambiguous experiences with product, with many customers praising the learning materials as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have successfully passed 5 certification exams first time and now a cyber security analyst. This was my sheer hard work but Learning People played a critical role. They were always ready to help and... See more

Company replied

Rated 5 out of 5 stars

Just passed my CompTIA Data +. The self study material is well presented and comprehensive (inc labs and practise tests to help you prepare for the exam) and there are optional live sessions too. T... See more

Company replied

Rated 5 out of 5 stars

So far so good! Only two weeks in after enrolment in the Project Management Qualifications and the support has been great. Booking meetings for check ins and Study planning as well as webinars a... See more

Company replied

Rated 5 out of 5 stars

currently just passed the Network+ exam! feels great taking the leap with the learning people- support from my student rep has been great (S/O Fabrege) the study material is great- my advice wou... See more

Company replied


Company details

  1. Educational Testing Service

About Learning People

Written by the company

At Learning People, we provide industry-recognised, expert-led training, and unparalleled support to help you take the next step in your career journey. Since 2010, we’ve helped 55,000+ students worldwide secure careers in tech and project management, boasting a 97%* employment success rate. Whether you're looking to switch careers or gain new skills to advance in your current role, we offer personalised guidance to help you achieve your career goals. With a proven track record and a commitment to your success, we’re here to ensure you thrive on your professional journey.

Watch student success stories

Expert-led, career-focused training

Our courses are crafted and delivered by experts who bring real-world experience to the table.

  • Industry-recognised certifications: You’ll gain credentials that align with the needs of today’s job market and make you a competitive candidate.
  • Cutting-edge learning resources: Interactive learning environments and practice labs for hands-on experience, ensuring you're ready for both exams and workplace challenges.
  • Flexible learning that fits around your life: Learn online anytime, anywhere, making it easy to balance your studies with other commitments.

Learning People logo

Supporting you the entire way

We are always on hand to ensure you feel supported throughout your time with us.

  • Award-winning StudentCare™ team: You’ll receive one-to-one personal guidance, and our team will proactively support you as you progress.
  • On-demand mentoring: Gain confidence and insights with personalised mentorship from experienced industry professionals.
  • 97% employment success rate*: From crafting a standout CV to acing interviews, our three-phase Career Services programme will guide you to career success.
  • Direct job opportunities with Leap Careers**: We'll introduce you to our network of top-tier employers to help you secure your next career move.

*Of students who complete our 3-phase Career Services programme.

**UK only


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(4,776)

923 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very poor customer service

Very poor customer service
Asked about the expense from consultant and he assumed on my behalf that I cannot afford the training
You have no right to assume on my behalf poor customer service

17 April 2026
Unprompted review
Learning People logo

Reply from Learning People

Hi Malik,

Thank you for bringing this to our attention, and we’re really sorry to hear about your experience.

We take feedback like this very seriously. It’s not acceptable for any prospective student to feel that assumptions have been made about their personal circumstances, and this is certainly not the standard of communication we expect from our team.

At this stage, we’ve been unable to locate your enquiry details, but we are actively looking into this with our ANZ team. We’d really appreciate the opportunity to investigate this further and address it appropriately.

If you’re open to it, please contact us directly at solutions@learningpeople.com.au with your details, or reply to our request for more information and we will ensure this is reviewed by the relevant manager as a priority.

Thank you again for highlighting this, it’s important that we address concerns like this properly.

Kind regards,
StudentCare

Rated 5 out of 5 stars

Professionalism …

The Student Care team from Conception to Transition is phenomenal.

16 April 2026
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Reply from Learning People

Hi Benny,

Thank you for your feedback.

We’re delighted to hear that the Student Care team has made such a positive impression throughout your journey!

Providing consistent support from the very beginning through each stage of progression is something we’re proud of.

Wishing you every continued success with your studies and future goals!

Kind regards,
The Learning People

Rated 5 out of 5 stars

i definitely would recommend join the learning people

vast amount of resources to help any kind of person study in whatever hours they have free in the day, plenty of help all through the process of getting signed into the learning platform and understanding how every aspect of the website works on percipio, constant flow of emails asking to book in calls/check-up's to see how you're getting along with your learning and a very good attitude from the learning people with helping in regards to any issues or concerns you have going forward! id definitely recommend them if you're considering a career change or any sort of fresh start into a career that you'll be happy you started with the learning people.

15 April 2026
Unprompted review
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Reply from Learning People

Hi Thomas,

Thank you for taking the time to share such detailed feedback.

We’re pleased to hear that the flexibility of the resources has helped you study around your schedule and that the support with getting started on the platform made the process smoother. It’s great to know the regular check-ins and ongoing communication have helped you feel supported throughout your journey.

We’re also glad that any questions or concerns have been handled positively along the way. We truly appreciate your recommendation and wish you every success as you continue working towards your career goals.

Kind regards,
The Learning People

Rated 5 out of 5 stars

Good team support

Good team support, and all round excellent student care

13 April 2026
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Reply from Learning People

Thank you for your review.

We really appreciate you taking the time to leave your review and are delighted to know you’ve had a positive experience. Wishing you continued success on your learning journey.

Kind regards,
The Learning People

Rated 5 out of 5 stars

Excellent professional service and…

Excellent professional service and support

15 April 2026
Unprompted review
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Reply from Learning People

Hi Zak,

Thank you for your review.

We really appreciate you taking the time to leave your review and are delighted to know you’ve had a positive experience. Wishing you continued success on your learning journey.

Kind regards,
The Learning People

Rated 5 out of 5 stars

Just great!

15 April 2026
Unprompted review
Learning People logo

Reply from Learning People

Hi Karolina,

Thank you for your review.

We really appreciate you taking the time to leave your review and are delighted to know you’ve had a positive experience. Wishing you continued success on your learning journey.

Kind regards,
The Learning People

Rated 5 out of 5 stars

Very insightful and informative…

Very insightful and informative sessions and can't stress enough how useful they are. Chelsea's background in recruiting is a resource anyone looking at a career change should utilise to maximum effect and would highly recommend these sessions.

14 April 2026
Unprompted review
Learning People logo

Reply from Learning People

Hi Nik,

Thank you for taking the time to share your experience.

We’re delighted to hear that you found the sessions so insightful and valuable. It’s great to know Chelsey’s recruitment background and guidance have provided meaningful support, particularly for those considering a career change.

We’ll be sure to pass on your kind words to Chelsey. We truly appreciate your recommendation and wish you every success as you continue your career journey.

Kind regards,
The Learning People

Rated 1 out of 5 stars

I enrolled with Learning People for…

I enrolled with Learning People for multiple CompTIA certifications including Network+, Security+, A+, and PenTest+. Unfortunately, my overall experience has been disappointing.

While they do provide administrative support (such as booking exams and checking progress), the most important part — technical support and structured learning — is lacking. The course content is not well organised, and at times it is difficult to understand, especially for beginners. Much of the learning ends up being self-study.

They require you to achieve around 80% in internal assessments before sitting the exam, which is quite challenging without proper guidance. Despite paying a significant amount, I felt that I had to rely on my own effort and external resources to actually prepare for exams.

The platform and materials also feel outdated, and there is limited real instructor support when you need help understanding technical topics.

In my opinion, if you are going to study mostly on your own, it may be more cost-effective to use online platforms (like Udemy or similar), which offer structured courses at a much lower price.

One important lesson I learned is to carefully read the contract before signing. Once you commit, it can be very difficult to exit the agreement.

Overall, Learning People may be suitable for non-technical courses, but for technical certifications like CompTIA, I would advise others to think carefully before enrolling.

15 April 2025
Unprompted review
Learning People logo

Reply from Learning People

Hi Masum,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience hasn’t met your expectations.

We’re pleased that you recognised the support provided around exam bookings and progress tracking. Alongside this, our programmes are designed to offer a combination of self-paced learning with structured resources, as well as access to tutor support, mentoring, and guidance throughout the journey.

We’re sorry to hear that this support didn’t feel accessible or sufficient for you, particularly when working through more technical content. We know certifications such as CompTIA can be challenging, especially for those new to the subject, and having the right level of guidance is important. Your comments around content structure and platform experience are also noted and will be shared with our learning and product teams.

In relation to assessments, our readiness benchmarks are in place to help give students the best possible chance of success in their exams. However, we appreciate that without the right support alongside this, it can feel frustrating.

We would genuinely welcome the opportunity to review your experience in more detail and understand where this may have fallen short, as well as ensure you are fully aware of the support available to you. If you’re open to this, please contact us at solutions@learningpeople.com.au, and we’ll ensure the appropriate team looks into this for you.

Thank you again for your feedback, it plays an important role in helping us improve both our service and student experience.

Kind regards,
StudentCare

Rated 5 out of 5 stars

Had a really great first telephone…

Had a really great first telephone meeting with my student care advisor and answered all the queries I had and put my mind at rest

14 April 2026
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Reply from Learning People

Hi Neil,

Thank you for your kind feedback.

We’re pleased to hear that Tim was able to answer all your questions and help put you at ease. Starting a new course can feel like a big step, so it’s great to know the process felt straightforward and well explained.

We are here to support you throughout and we wish you every success with your studies!

Kind regards,
StudentCare

Rated 5 out of 5 stars

The support was excellent

The support was excellent. Strongly recommend them

13 April 2026
Unprompted review
Learning People logo

Reply from Learning People

Hi Ifeanyi,

Thank you for your feedback.

We’re really pleased to hear that the support has made such a positive impression. We truly appreciate your recommendation and wish you continued success with your studies.

Kind regards,
The Learning People

Rated 5 out of 5 stars

Perfect assistance and a great…

Perfect assistance and a great reception to students. Accurate learning pathway which prepares students for the comptia examinations.

13 April 2026
Unprompted review
Learning People logo

Reply from Learning People

Hi Richard,

Thank you for your feedback.

It’s great to know the learning pathway has felt clear and effective in preparing you for your CompTIA examinations.

Wishing you every success with your studies and upcoming exams!

Kind regards,
The Learning People

Rated 5 out of 5 stars

Learning People staff keep following up…

Learning People staff keep following up with me on the progress of my study, and are willing to assist me whenever I need it

13 April 2026
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Reply from Learning People

Hi Jahsking,

Thank you for your feedback.

We’re really pleased to hear that the regular follow-ups and ongoing support have been helpful throughout your studies. Staying connected and being available when students need assistance is something we truly value.

Wishing you continued success as you progress through your course!

Kind regards,
The Learning People

Rated 5 out of 5 stars

I was skeptical and hesitant to start…

I was skeptical and hesitant to start my IT journey with The Learning People as I'd never heard about them. I was encouraged by their professionalism and patience as I've taken longer than I'd wished - recently passed my CompTIA A+ Core2 220-1202 exams. Thanks to Adam(and the team) for holding my hand as I embark on my Network+ journey.

13 April 2026
Unprompted review
Learning People logo

Reply from Learning People

Hi Steven,

Thank you for sharing your experience, and congratulations on passing your CompTIA A+ Core 2 exam !

We’re pleased to hear that the professionalism and patience of the team helped build your confidence as you started your IT journey. It’s great to know you felt supported along the way.

We’ll be sure to pass your kind words on to Adam and the wider team. Wishing you every success as you begin your Network+ journey and continue building your career in IT.

Kind regards,
The Learning People

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience! Katei Humphries was patient and thorough in explaining the study plan, making the whole process easy to understand. I highly recommend learning people.

10 April 2026
Unprompted review
Learning People logo

Reply from Learning People

Hi Janet,

Thank you for your kind feedback.

We’re pleased to hear that Katie provided such clear and supportive guidance, helping make the study plan easy to understand. Starting a new course can feel like a big step, so it’s great to know the process felt straightforward and well explained.

We’ll be sure to pass your kind words on to Katie. We truly appreciate your recommendation and wish you every success with your studies!

Kind regards,
The Learning People

Rated 4 out of 5 stars

Good experience

I am having a very good experience with learning people their consultants and courses are very helpful

9 April 2026
Learning People logo

Reply from Learning People

Hi Soumya,

Thank you for your feedback.

We’re glad to hear that you’re having such a positive experience and that both the consultants and courses have been helpful to you. It’s great to know the support and learning resources are making a difference.

Wishing you continued success as you progress through your studies.

Kind regards,
The Learning People

Rated 5 out of 5 stars

Quick response.

Quick response.

9 April 2026
Learning People logo

Reply from Learning People

Thank you for your feedback.

We’re pleased to hear that you received a prompt response from us. Providing timely support is important to us, and we appreciate you taking the time to share your experience.

Kind regards,
The Learning People

Rated 5 out of 5 stars

Great experience so far

Great experience so far! I have completed the first course and exam through the Learning People and the support has been great. Katie has been on hand to answer my questions and provided clear guidance on what could be expected from my course/exam, the structure and even provided a study planner. I recently got in contact to confirm that I had passed my first exam and she informed me of the next steps and course. Katie answered all of the questions I had regarding the exam structure for the practitioner course and sent a further email to confirm these details. She has been great 😊

10 April 2026
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Reply from Learning People

Thank you for taking the time to share your experience, and congratulations on completing your first course and passing your exam, that’s a fantastic achievement!

It's great to hear that the support you’ve received has made such a positive difference, and that Katie has been able to provide clear guidance, practical planning tools, and ongoing support as you progress from one stage to the next.

We’ll be sure to pass your kind words on to Katie. Wishing you every success as you move into your next course and continue your learning journey!

Kind regards,
The Learning People

Rated 5 out of 5 stars

Excellent service.

11 April 2026
Unprompted review
Learning People logo

Reply from Learning People

Hi Abrar,

Thanks for the 5 star review! We hope you are enjoying your studies and please reach out if there is anything we can do to help.

Kind regards,

Felicity

Rated 4 out of 5 stars

very straight to the point but friendly…

very straight to the point but friendly and helpful too.

10 April 2026
Learning People logo

Reply from Learning People

Hi Jaimie,

Thank you for your feedback.

We’re glad to hear that you found the support clear, friendly, and helpful. Providing straightforward guidance in a welcoming way is something we really value.

Wishing you continued success with your studies.

Kind regards,
The Learning People

Rated 5 out of 5 stars

I just started the course last month…

I just started the course last month and the support was given was incredible thanks to learning people

10 April 2026
Unprompted review
Learning People logo

Reply from Learning People

Hi Mani,

Thank you for your feedback.

We’re pleased to hear that your first month has been such a positive start and that the support you’ve received has made a strong impression. Beginning a new course is an exciting step, and we’re glad to be part of that journey.

Wishing you continued success as you progress through your studies.

Kind regards,
The Learning People

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