Lead Forensics Reviews 959

Our team at Lead Forensics have been great partners from the start. Proactive, responsive, and helpful. I count on them to help us with our business insights, and believe that their service and platform are incredibly powerful for business growth.

I have used Lead Forensics for many years and its been a great source of information and leads. Virtually from day one we won new business as a result of using Lead Forensics. The software has a lot of different functions and we are always learning new things about it thanks to our account manager Joe Stone who holds regular reviews with us, to make sure we are getting the maximum from our investment. I always feel motivated to do more with Lead Forensics after one of our regular catch ups.

Aliya has done a good job explaining the system to us, training our people and helping us navigate how to use the information.

Angela has been incredibly helpful!

From the start, she guided me patiently through the platform, answered all my questions clearly, and even followed up with step-by-step instructions when I got stuck. She's approachable, knowledgeable, and genuinely cares about helping others succeed. Her support made the onboarding process smooth and stress-free. Thank you, Angela — you’re amazing!

As the Senior Digital Marketing Manager at Dazian, I've had access to Lead Forensics for some time now. While I haven’t been able to utilize the platform as much as I’d like, I see its potential value, especially when it comes to identifying companies visiting our website and uncovering possible B2B opportunities.

That said, from a marketing standpoint, I’ve found the platform to be less intuitive than I expected. The interface can feel a bit clunky, and the learning curve has slowed down my ability to fully tap into its features. I believe there’s useful data to be gleaned—like firmographics, visit behavior, and potential lead tracking - but the platform could benefit from better user guidance and clearer workflows that align with real marketing goals.

I’d love to see more robust marketing-focused features added, such as campaign attribution tools, more customizable reporting dashboards, or integrations that tie Lead Forensics data directly into our existing marketing automation tools. These types of enhancements could really help bridge the gap between lead identification and actionable marketing strategies.

Overall, I believe Lead Forensics has strong potential. With a more user-friendly interface and expanded marketing insights, it could become a more impactful part of our toolkit.

The teams learning and explanations sessions was really good and easy to understand due to Jack.

We've been using Lead Forensics for a number of years, and overall, it has provided us with some valuable insights into our website traffic and B2B visitor identification.

The support and assistance we get is invaluable.

I've been using LeadForensics for the last few years while working for WTTC. We've found the insights extremely helpful so as to better understand our audience and identify potential prospects who might be a good addition to our member base.

As well as this we have regular reviews with our enthusiastic and upbeat account manager Dave who helps us to better understand the data and often provides extra insights and perspectives that we hadn't even thought about before.

Another thing I like about LeadForensics is that they are forward-thinking and actively working on their product and regularly release new updates. I've also had a call with their chief product officer to run through our experience and for us to suggest some ideas that might help further develop the product in the future.

Our Lead Forensics Account Manager - Gareth has been a joy to work with. He is so helpful and full of great ideas, both hands on and strategic. He is a very important part of our extended team.

Lead Forensics has provided exceptional service and consulting. Jeremy Griffith is our customer success manager and has helped us establish strong workflows and process for managing our lead flow process from Lead Forensics into Salesforce so our business development team can effectively manage the leads, turn them into opportunities, and close the business!

Overall, the experience working with the staff has been great! There is a lot to learn and sometimes it can feel like drinking out of a fire hose, but having our Account Manager there at all times has been really helpful. Great customer service!

As we’ve been using Lead Forensics, it has given us valuable insight into who is visiting our website, and it’s been a game changer for understanding and engaging with our audience more effectively. The setup process was smooth thanks to the incredible support we received. Jeremy G. has been assisting us has been nothing short of fantastic—always responsive, incredibly insightful, and ready to help with any task or question. He’s not only knowledgeable but also a genuinely kind and easy person to work with. Highly recommend both the platform and his support!

We went with LF to get better visibility of who is visiting our website. It has done that and so much more; we can easily route "leads" to our sales team and have them follow up with them. We have seen great success with LF and created good pipeline value and won revenue.

LF has paid for itself tenfold and is a great investment for us.

The ongoing support and monthly calls with Jess are of great value, she is like an extra member of the team.

She ensures we get the most out of LF and is always finding ways for us to optimise our process. Very grateful for the support we receive.

David Smith offers great support in making the most out of our license, and he is always there to help, very fast in responding too. He always takes the time to answer our questions in regular update calls and tries to give inputs to make the most out of the tool. Thanks, David, for your ongoing support!

Working with Jeremy Griffith, our Customer Success Manager at Lead Forensics, has been nothing short of exceptional. Jeremy consistently delivers top-tier in-person customer service and technical support that truly sets him apart. His responsiveness and reliability make him an invaluable extension of our team.

Jeremy has played a key role in helping us build a variety of custom trigger reports tailored to our specific needs. His ability to understand our goals and translate them into actionable, data-driven solutions has added significant value to our use of Lead Forensics. Whether it’s answering a quick question or guiding us through a complex setup, Jeremy is always there with timely, expert support.

Simply put, Jeremy is a standout professional who makes a measurable difference. We’re lucky to have him as our go-to resource.

Jeremy has been extremely insightful and thorough, which has significantly boosted my confidence in using the platform.
He got me up to speed very quickly and has consistently made himself available whenever I've needed assistance. His approach to training is excellent.

I can only say good things about Lead Forensics and the ongoing great customer service offered by our dedicated contact Lucy Murrell.

When ever I've needed any assistance, Lucy has always been on hand to help and always gets back to me so quickly and efficiently.

Nothing has ever been any trouble for her, and has been able to resolve any query I've ever had.

It's very reassuring knowing that someone with Lucy's manner and knowledge is there to help, and makes using the Lead Forensics platform a pleasure.

Laura Clarke
01274 591115

Armatherm Thermal Bridging Solutions Ltd

I've had the pleasure of working with Lucy over the past three years on our Lead Forensics account, and I can't speak highly enough of her support. She has consistently demonstrated exceptional patience, understanding, and a deep knowledge of the platform. Lucy has been instrumental in helping us make sense of our website presence, clearly explaining what each statistic means and how it impacts our strategy. Her guidance has been invaluable, and she’s always been approachable and thorough, no matter how many questions we’ve had. Thank you Lucy, for your continued support!

David Smith has been very helpful in guiding my business's BD strategy, providing bespoke and relevant insights for a number of use cases. Would recommend.

We use Lead Forensics pretty much every day to see which companies are checking out our website. It's super helpful for prospecting and figuring out who might be interested before they even get in touch.

Our Customer Service Manager, Jessica, has been great. Always quick to help and actually knows what she's talking about. They also gave me access to some training on prospecting and cold calling that was really useful.

It's not a silver bullet, but if you put in the time to use it properly, it's a really solid tool to have.