I had a technical issue with a second hand camera bought from LCE last year. I have had nothing but really good and helpful customer service support, especially from the Manchester team, Gary and Ben... See more
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Great company to communicate with rather than a robot. Very knowledgeable staff who are really helpful - nothing is too much trouble. Great website, very easy to navigate and find what you are look... See more
Spoke to someone at the Manchester LCE regarding one of the used lenses. All questions I had were answered, and I made the purchase online. The lens shipped that day, surprisingly, being mid afterno... See more
Good lens at a great price, and held for me for a few days to decide. The addition of a nikon filter to protect the lens front element being included in the price was a nice bonus. Well packaged and... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
16 Cross Street, M2 7AE, Manchester, United Kingdom
- 01618347500
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Replied to 92% of negative reviews
Typically replies within 1 week
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The camera came as same as the…
The camera came as same as the description. Packing was really well done And the delivery was really fast.i ordered a camera on Thursday and it was on my hand on Saturday. Thank you..
GREAT COMPANY
Great company to communicate with rather than a robot. Very knowledgeable staff who are really helpful - nothing is too much trouble.
Great website, very easy to navigate and find what you are looking for.
All in all a great experience.
My experience was good
My experience was good, with excellent communication, lens was shipped promptly. When it arrived the lens looked as described, I checked it over to find the aperture did not close down correctly. Lens returned for a refund.
Great Customer Support
I had a technical issue with a second hand camera bought from LCE last year. I have had nothing but really good and helpful customer service support, especially from the Manchester team, Gary and Ben. My initial contact was with my nearest branch (60 miles away) in Hereford and the staff there were also very response. Highly recommend LCE.
Good lens at a great price
Good lens at a great price, and held for me for a few days to decide. The addition of a nikon filter to protect the lens front element being included in the price was a nice bonus. Well packaged and promptly delivered.
I'm very happy with it... a good experience all round.
Always great service.
Massive thankyou to Dave at Manchester
Massive thankyou to Dave at Manchester! Top class service, The trade in service was so straight forward and dealt with so quickly . Highly recommend. *****
The item was exactly as described and…
The item was exactly as described and works perfectly, in fact looks brand new. Well packed and promptly delivered, what's not to like?
Another quality used lens from LCE
Spoke to someone at the Manchester LCE regarding one of the used lenses. All questions I had were answered, and I made the purchase online.
The lens shipped that day, surprisingly, being mid afternoon.
The lens arrived next day, very well packaged and in excellent condition. Considering the very competitive price for this lens, I was expecting a few cosmetic flaws, but I've yet to find any, and it has so far functioned flawlessly.
The lens description was accurate and…
The lens description was accurate and well packaged considering it was unboxed. It's condition was excellent and very well priced in comparison with other suppliers. Well done
Secondhand Sony lens
I bought a secondhand Sony lens. It was in very good condition, as new and well packaged. I thought they said it was boxed, but there wasn't an original box. It did have a carry case though. Delivery was on time. I was a bit confused about ordering and don't like the fact they say they'll let you know if there is a problem with stock. I got a message to say it was being sent to Manchester, but the screen had said the lens was in the Manchester store. It didn't hold delivery up.
Knowledgeable and helpful staff.prompt…
Knowledgeable and helpful staff.prompt delivery.
Excellent service
Great staff
As always, very helpful & knowledgeable staff.
Have never felt i could have got a better price elsewhere
Great service as usual and the best…
Great service as usual and the best prices on the market!
Great service
Easy to deal with, came when I expected it. Package was well packed and lens works perfectly.
Fantastic customer service from…
Fantastic customer service from Richard. An absolute credit to the business. I have recently had assistance from Richard in the Manchester branch not once but three times and each time he has gone above and beyond in assisting me with advice and guidance and selling me items, sometimes considerably lower in cost but much more of benefit to what I was trying to achieve. Nothing is too much trouble, he takes time to listen and understand and then offer professional advice. The only place I have ever felt listened to and guided this way was with the Apple stores. If only more business could work this way instead of seeing just the ££ signs. I wouldn’t go anywhere else for advice or future purchases.
Consistently reliable sellers
Consistently reliable sellers - items always as described and usually keenly priced.
LCE is always my first stop when…
LCE is always my first stop when looking for used equipment in great condition at good prices, delivery is always next day and i cannot fault their service!
Great information on condition
Great information on condition, Which was accurate .mint. excellent packaging fast delivery with full tracking. And a great price . Very nice to speak to on the phone too
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