I went in to the Gloucester Ice and was warmly asked what was I interested in. Their assistant sorted my two camera problems and clearly explained some of the features I'd missed! When I mentioned m... See more
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Izzy was so patient and helpful as I tried some lenses in the shop today! The gentleman behind the til was also very helpful with extensive knowledge about photography equipment. Great experience a... See more
I would just like to take the opportunity to say a huge thank you for my experience at London Camera Exchange (Gloucester) on Saturday. Derek and the team could not have been more helpful and wel... See more
My second time using this retailer - and my second excellent experience. Fast delivery as promised from a reputable courier. Competitively priced, great communication. What’s not to like? Thank yo... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom
- 01452304513
Asks customers to review
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Replied to 91% of negative reviews
Typically replies within 1 week
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Brilliant Professional Service!
Fantastic place with professional, friendly, totally helpful staff.
Fantastic customer service 10/10
Fantastic customer service and very competitive pricing from Derick. Thank you for the excellent experience, highly recommended!
Excellent service by Derek and Chris
Excellent service by Derek and Chris. Straightforward, honest advice and the camera posted out to me the same day. What else do you need?
Very happy with the Sony A7RIII and two SD cards and I’ll definitely approach this store again with confidence if there’s something I want to buy.
Truly great service and advice from the…
Truly great service and advice from the guys in Gloucester.
Thanks very much, the lens is excellent and UV filter turned up next day.
New favourite camera shop
Brilliant selection of pre-loved camera’s and lenses. Phenomenal costumer service, walked out with a better lens than I could have dreamed of. Both Derek & Simon in Gloucester are extremely knowledgeable and friendly, I felt right at ease from the minute I walked in, even without having much knowledge myself. Will definitely stop by when looking for an upgrade next!
Product and delivery very good.
The website was very easy to use and I…
The website was very easy to use and I found what I was looking for very quickly.
The price was competitive and with a guarantee, I could buy with confidence. Chris from Gloucester was very quick and helpful in answering my email questions which was very helpful and also very much appreciated. Finally, it was dispatched very quickly and came extremely well packaged.
Great company
Great company. Ordered a camera which was delivered promptly. Will defo order again in the future.
Camera and digital imaging specialists
I have bought several new and used cameras and lenses from various LCE stores and have always received helpful and friendly customer service, the Gloucester store being no different.
Also their new larger store is excellent and well worth a visit in the city centre.
I recently bought a camera from London…
I recently bought a camera from London Camera Exchange. The delivery was safe and arrived on time, with very secure packaging. The whole process was smooth, and they seem like a trusted and reliable dealer. I’m very happy with my purchase and would recommend them.
Superb customer service
Superb customer service, the staff are knowledgable and will always take the time to talk through anything at all.
Absolutely deserve 5*
The staff inside of the store were helpful, warm and friendly.
The staff inside of the store were amazing. Helped me choose out whether to upgrade my lens or my camera body and explained why I should explain my lens first. They kept the product to the side for me so I could think overnight before making my purchase. Will be visiting again for upgrades in the future.
Brilliant service
Brilliant service, very knowledgeable and genuinely helpful. Quick to respond, took the time to make sure we were looked after and got exactly what we needed. Would definitely recommend and use again.
Very pleased with my Panasonic FZ150…
Very pleased with my Panasonic FZ150 (From LCE Gloucester). Well priced, boxed (which was a nice surprise, considering age) and in virtually new condition (from 2012!).
LCE are my newest regular source of equipment (2nd hand) as I find the mix of equipment available at any one time very good.
Also, speaking from experience over more than 10 purchases now (from various LCE outlets, Portsmouth, Lincoln, Norfolk etc.), all have been consistently well priced vs condition & age.
Regular notifications & fast reliable delivery (at least from my perspective) have placed LCE ahead of MPB now, I find they are getting more and more expensive for gear that is really not worth their prices. Especially for older kit, like the FZ150.
I enjoy browsing the site too, such variety & easy filtering of items to narrow down interesting gear.
Thank you LCE... though I need to save up again now! :-)
Excellent service all round
Excellent service from multiple branches. Excellent communication, fast delivery, great products. Can't fault. I have had communications with Mike, Derek and Gareth and all have been very helpful and professional. Thank you.
Absolutely fantastic help and advice
Absolutely fantastic help and advice. Genuine, non pushy and listened to my needs and matched up a brilliant starter kit. Derek was especially helpful and I would recommend these guys to anyone. Will be back in the future.
I have given 5 stars because London…
I have given 5 stars because London camera exchange always give good service. But unfortunately dpd did not
They did not deliver my lens even though I was was at home. I have a ring doorbell which showed no sign of them.
Lce sent the lens to the Exeter store for me to pick up. That involved 40mile round trip for me! + parking fees aswell
But it was no fault of lce staff. Exeter Lce are always helpful and efficient.
Ordered a photo album for Instax…
Ordered a photo album for Instax pictures, arrived quickly. Love it!
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