Simple ordering system with quick email confirmation and tracking communication. Sadly lens purchase was labelled as clean and free from dust but it full of marks and spots across the whole frame when... See more
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The whole transaction with LCE Derby was excellent. From the very fair price given for my part exchange to the swift delivery of the used camera (which is unmarked) the service was excellent. I was p... See more
I rang the store to check it was still available and if I could ask for a specific delivery day. Paid for item in line and the store confirmed delivery. Item received and in perfect condition. Now I a... See more
Wanted a Sony 70-200 f4 lens. LCE had a good selection at good prices. Delivery was prompt and the lens was well packed and in superb condition. Very pleased.
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 70 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
17 Sadler Gate, DE1 3NH, Derby, Derbyshire, United Kingdom
- 01332348644
Asks customers to review
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Replied to 94% of negative reviews
Typically replies within 1 week
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Great service
I rang the store to check it was still available and if I could ask for a specific delivery day. Paid for item in line and the store confirmed delivery. Item received and in perfect condition. Now I am enjoying finding out how to use it 🙂
Found exactly what I wanted and quick…
Found exactly what I wanted and quick delivery.
What's not to like.
The LCE website is clear and easy to navigate which makes finding the item you want a straightforward task. The lens I ordered was very well packaged the delivery lightning quick.
Reliable
Reliable, efficient and courteous - and always helpful. A pleasure to deal with.
Good price for a lens in top condition
Good price for a lens in top condition, excellent service organising delivery for collection at another store.
Such great service…
I first called the Derby store about a lens on the website. They were friendly, and informative.
A little while latter I decide to purchase the lens and when I spoke to them, I accepted I wouldn’t have it for the Saturday but the Monday which was after my shoot.
To my suprise, the lens arrived on DPD Saturday morning in outstanding condition and packaged well.
The level of great service was excellent from initial contact to delivery. Thank you
Outstanding service
Outstanding service. Item arrived next day, extremely well packed and all as described.
excellent price on second hand camera
excellent price on second hand camera. Payment within 24hrs after receiving the goods.
Good service.
Lens was exactly as described. Communication was good and delivery was secure (unlike other sellers/delivery companies). Would be happy to use again.
Derby Staff were friendly and helpful…
Derby Staff were friendly and helpful as usual, lens came very quickly for Fuji!
I keep finding great online deals and…
I keep finding great online deals and service is quick and easy.
Helpful friendly staff.
They were so helpful. I wanted a small portable printer but they don't stock them so they went on the computer and found what I wanted and that if I logged onto their website I could order it myself which I did last Sunday and it arrived on Tuesday. Really customer friendly.
Excellent deal with trade in of an…
Excellent deal with trade in of an older camera for a newer version. Price paid for the trade-in was as offered at the outset. Good communication from LCE and their carrier DPD.
Helpful staff and reliable service
Staff helpful and responsive to my pre-sales enquiries concerning mail-order purchase from their web site,
Well packaged and quick delivery via dependable courier service.
Used goods exactly as described in near-mint condition at a good price.
I would recommend to others and use again myself.
Very quick delivery
Very quick delivery, items exactly as described, prices good - not much more you can ask for!
The communication about delivery was…
The communication about delivery was helpful and it arrived promptly and safely.
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