London Camera Exchange - Derby Reviews 

846
•
TrustScore 5 out of 5

4.9

17 Sadler Gate, DE1 3NH Derby, Derbyshire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Simple ordering system with quick email confirmation and tracking communication. Sadly lens purchase was labelled as clean and free from dust but it full of marks and spots across the whole frame when... See more

Rated 5 out of 5 stars

The whole transaction with LCE Derby was excellent. From the very fair price given for my part exchange to the swift delivery of the used camera (which is unmarked) the service was excellent. I was p... See more

Rated 5 out of 5 stars

I rang the store to check it was still available and if I could ask for a specific delivery day. Paid for item in line and the store confirmed delivery. Item received and in perfect condition. Now I a... See more

Rated 5 out of 5 stars

Wanted a Sony 70-200 f4 lens. LCE had a good selection at good prices. Delivery was prompt and the lens was well packed and in superb condition. Very pleased.


Company details

  1. Camera Store
  2. also in
  3. Binoculars Store
  4. Photo Shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 70 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 17 Sadler Gate, DE1 3NH, Derby, Derbyshire, United Kingdom

  • 01332348644

4.9

Excellent

TrustScore 5 out of 5

846 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(846)

2,636 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

I rang the store to check it was still available and if I could ask for a specific delivery day. Paid for item in line and the store confirmed delivery. Item received and in perfect condition. Now I am enjoying finding out how to use it 🙂

26 August 2026
Rated 5 out of 5 stars

What's not to like.

The LCE website is clear and easy to navigate which makes finding the item you want a straightforward task. The lens I ordered was very well packaged the delivery lightning quick.

4 September 2026
Rated 5 out of 5 stars

Such great service…

I first called the Derby store about a lens on the website. They were friendly, and informative.

A little while latter I decide to purchase the lens and when I spoke to them, I accepted I wouldn’t have it for the Saturday but the Monday which was after my shoot.

To my suprise, the lens arrived on DPD Saturday morning in outstanding condition and packaged well.

The level of great service was excellent from initial contact to delivery. Thank you

20 August 2026
Rated 5 out of 5 stars

Good service.

Lens was exactly as described. Communication was good and delivery was secure (unlike other sellers/delivery companies). Would be happy to use again.

3 August 2026
Rated 5 out of 5 stars

Helpful friendly staff.

They were so helpful. I wanted a small portable printer but they don't stock them so they went on the computer and found what I wanted and that if I logged onto their website I could order it myself which I did last Sunday and it arrived on Tuesday. Really customer friendly.

3 August 2026
Rated 5 out of 5 stars

Helpful staff and reliable service

Staff helpful and responsive to my pre-sales enquiries concerning mail-order purchase from their web site,
Well packaged and quick delivery via dependable courier service.
Used goods exactly as described in near-mint condition at a good price.
I would recommend to others and use again myself.

21 July 2026

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