Straight forward to deal with offered slightly more than quoted on trade-in product, honoured a reduced offer price on purchased product at time of enquiry which was finished by time of purchase, (al... See more
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I have been looking for a particular model of binoculars and they were virtually out of stock everywhere and then I came across Camera Exchange. Item in stock, free next day delivery, fantastic review... See more
Great customer service with the Bath LCE. So knowledgeable and helpful. My issue was with the courier company DPD. I had to change delivery date which was accepted, I had the front door open and ha... See more
Absolutely fantastic company. I ordered some binoculars as an anniversary present for my husband but he had the same idea (we are off on safari). I therefore returned the ones I bought and dropped th... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
13 Cheap street, BA1 1NB, Bath, United Kingdom
- 01225462234
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Replied to 95% of negative reviews
Typically replies within 1 week
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Excellent communications
Excellent communications, very quick to respond to the many questions I had. That and a very quick delivery time. Pleased with the camera too.
Cheapest online for what I wanted
Cheapest online for what I wanted! Arrived within 2 or 3 days, happy customer.
Fantastic experience.
Good communication from the store and kept upto date with the delivery. Very pleased with the honest service and the product that arrived safe and sound and well packaged.
They were great
They were great. Delivery company not so good but LCE Bath called me and sorted issue really quickly.
Everything went as it should
Everything went as it should, I ordered on line and the item was delivered as expected. Nothing more I can say
Great product and price, but...!
Very happy with the product and with the price. Dropped a star because the item was poorly packaged and, possibly as a result of the poor packaging, delivery was a day late.
Great service.
I ordered a pair of binoculars that were on offer. The next day, I received a call which I missed, but it was quickly followed by an email explaining that the model I had chosen was no longer in stock. However, they would happily replace them with a similar model of a higher price, but for the same price as the reduced model I purchased.
Next day delivery even with an…
Next day delivery even with an impending bank holiday.
Good communication re delivery as well.
Very satisfied with the binoculars.
Are Your Sure this wasn't New?
I've used London Camera Exchange for at least 14 years and I have to say I trust the company completely.
Last week I bought a Canon 90D body (used) that was advertised as having less than 1000 shutter actuations.
I'm not actually convinced the device wasn't an open box return. The body is utterly immaculate and even the packaging was 'as new'.
The communication was excellent, as always, excellent so I can honestly say they the Bath store provided me with outstanding service. Chapeau!
Easy to buy online
Easy to buy online. Efficient delivery. Product as expected. Very good purchase experience.
Staff were very helpful
Staff were very helpful. My binoculars arrived on time, when they said they would and in good condition. Would buy from here again. Thank you
excellent customer service
Binos for my child
Binos for my child. Superb quality. Delivered straight away. Low cost and excellent service. Could not recommend more highly.
Easy to do online purchase including…
Easy to do online purchase including discussion with Graeme who was very helpful all online. Lense was exactly as described and in great condition.
Great Products & Great Service
Very knowledgeable and helpful Staff at Bristol LCE Branch who answered my queries and accommodated my "Click & Collect" request swiftly and without fuss. Item ordered midday Friday and received / collected from local Portsmouth Branch Sunday morning. Great products and great service!
Another satisfied customer I have been…
Another satisfied customer I have been using London Camera Exchange for decades I have found them helpful and knowledgeable with competitive pricing 👍
Exactly as described and arrived the…
Exactly as described and arrived the next day, couldn't happier!
prompt delivery
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