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Lavametals Reviews 5

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

5 reviews

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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Very bad quality

Very bad quality! Two of my rings broke. 3 of them became Pink. I have seen the same ones on a chinese website. Pass Away!!!!!!!!!!!

30 September 2025
Unprompted review
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Reply from Lavametals

Hello Emily,

We are sorry to read that your experience did not meet your expectations.

Quality and durability are very important to us and any issue such as breakage or colour change is taken seriously. We continuously refine our designs to ensure long-lasting wear.

A full refund was issued in your case.

Best regards,
Lava Metals Team

Rated 1 out of 5 stars

Bad quality

Bad quality, colour fades very fast plus one ring broke in half. Totaly overprized. And they never replied to my messages.

28 November 2025
Unprompted review
Lavametals logo

Reply from Lavametals

Hello Sara,

We are sorry to read about your experience, and especially that you did not receive a reply to your earlier message. This is not the level of service we aim to provide.

Regarding the issues you mention, we take this very seriously. Our pieces are made in 925 silver with an 18K gold finish, and wear can vary depending on daily use and how the ring is adjusted.

We would like to review your case and make this right. Please contact us with your order number so we can propose an appropriate solution.

Best regards,
Lava Metals Team

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