Lava Car Rental Reviews 

3,767
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for their helpful guidance, and note that the airport transfer service runs exceptionally smoothly. Visitors consistently mention that the rental cars are well-maintained, spotless, and perfectly suited for navigating local roads without trouble. However, some people mentioned occasional problems with vehicle maintenance, including broken features, faulty wipers, or worn tires. A few other people also felt that certain cars were delivered dirty or lacked proper preparation before the trip started. Reviewers occasionally experienced minor delays or felt that specific issues could have been checked beforehand.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that the entire process is handled smoothly,... See more

Product

Reviewers express mixed feelings about product quality, noting both satisfaction and severe mechanical... See more

Staff

Users describe positive interactions with staff, often highlighting friendly, kind, and accommodating service... See more

Quality

People report ambiguous experiences with quality regarding the vehicles. While many reviewers were satisfied,... See more

Location

Customers consistently note ambiguous experiences with location logistics. Some reviewers pointed out that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rented a Nissan 4WD from Lava Car Rental and the entire experience was smooth from start to finish. Pickup from the airport was quick and hassle-free, and the car was spotless and ready within minutes... See more

Company replied

Rated 5 out of 5 stars

We had a wonderful stay thanks to renting a Renault Kangoo from Lava Car Rental. The key handover upon arrival and return went very smoothly. We will gladly recommend this rental company to future vis... See more

Company replied

Rated 5 out of 5 stars

Rental experience was smooth and completely hassle-free. We received exactly what we booked — an older model 4x4 Duster (2022) with full insurance — in excellent condition and equipped with studde... See more

Company replied

Rated 5 out of 5 stars

We spent 2 1/2 weeks in Iceland and we had that wonderful RAV4 from Lava. It turned out to be the ideal 4x4 for the island. The experience with Lava was super easy, never had such a simple drop-off be... See more


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Recreational Vehicle Rental Agency
  4. Van Rental Agency

Written by the company

Experience Iceland with Lava Car Rental. We offer brand new rental cars, 4x4 and Campers for your Iceland trip. We offer a high class service and great prices.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(3,767)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Easy booking process
Very reasonable hire charges
Car as described
Shuttle between the airport and car pick up
Refreshments available
Highly recommend

8 March 2025
Unprompted review
Rated 4 out of 5 stars

Driving with old spike tires

We had rented also for security reasons a Toyota Landcruiser, normally a safe car. - But unfortunately the spike tires were probably too old, then there were hardly any spikes to be seen any more. With a little luck we managed a few icy situations without accident, but it was definitely "not harmless"...

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Second time we rent a Jimny in Iceland !

Second time we rent a Jimny in Iceland and second time with Lava Car !
(One month first time,and then 10 days)
We love you guys :D. If all car rental companies could be that simple/straight forward/good quality !
Best car rental company i used so far.
No doubt we will come there again with you.

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Driving the Tesla Model Y in Iceland

We were picked up at the airport and transported to the car rental office to acquire the Tesla Model Y. All went smoothly. The car had a minor tire leak that was quickly repaired. The rental was for a week and we had no problems with the car. We will rent from Lava Car Rental again and we recommend the company.

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Hassle free quality car rental

It was our first experience in renting a car on our holiday and Lava Car rental has made it a breeze.
When we landed, we've made it to the pick up point (watch the youtube instructions video, its really helpful). Unfortunately, we must have just missed a pick up, so ive called on the number provided and were picked up 20min later. It's a 5min transfer to the office. There is a bathroom and coffee/tea.
Collection was quick. Car was immaculate in and out. We didn't purchase additional insurance and thankfully didn't need it. You receive 2 phobs for fuel discount: N1 and OB, but shop around as even with discount (about 3 krona per litre) it wasn't always the cheapest. If you exploring the south then Sefloss has cheapest fuel at OB with the phob. After that the prices only go up.
We had 4x4 Dacia (90%of cars in Iceland are Dacias) for the winter roads and it performed beautifully in a snow, on and off main road.
We drove a lot, there aren't restrictions on the km which if very useful as you will cover a lot of ground. We've removed all the rubbish, didn't need to hoover or wash the car, they do it for you. Our car had quite a lot of dirt due to the weather, but they didn't mind it.
Note: when you book and select drop off time, choose the very latest you would drop off as you will be expected to drop off within an hour of booked time or you will be charged for an extra day. You get transfer to the airport without any delay. Again, only 5 min.
Also, there is a petrol station right next to the Lava office.
You will need to return it with the full tank ( as it is given with the full tank).
We will be back and we will definitely use them again! Thoroughly recommend!

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Flawless rental early March 2025

We rented a car in early March 2025; pick up and transfer back to the airport (at 2 am!) were as presented and promised. We did not have any problems, and that is also to be appreciated, since it means that the car was properly mentained. We drove through several days of snow storms, strong wind storms and icy roads.
We were happy to rent from a family owned business, and we will certainly come back when in Iceland next.

2 March 2025
Unprompted review
Rated 4 out of 5 stars

Good car

We had booked a Susuzki Vitara for 4 people for a week, but got a Susuzki S-cross, which was not a big problem just unexpected. The windshield wipers were shit and one of the doors was a bit creaky, but other than that we had no problems. Pick-up and drop-off of the car went smooth (within office hours), was just a bit difficult to understand where the shuttle pick-up location at the airport was, as it was not with all the other car rental companies, but by the departures drop-off.

9 March 2025
Unprompted review
Rated 5 out of 5 stars

Exactly what was needed

Simple booking, reasonable price, exactly the right car (Dacia Duster) with studded tyres, quick pick up and drop off, would definitely use Lava again.

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Great service & rental price

Car booked few months in advance with free up to 24 hours cancellation in case plans change. Great customer service - emailed few times with additional questions re insurance etc, every time reply with information asked. Easy pick-up and drop-off at the airport. Fast check in/out. Got free upgrade, happy with car and service. Defo would use again 😃

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Very easy Company To deal With. Great Experience!!

Very easy company to deal with. We chose the full insurance for our visit so no big credit card deposits or excess. Collection of car was quick and painless and great customer service. The car was immaculate, with studded tyres and very roomy. (Dacia Duster). We ended up arriving back late due to a road closure but the member of staff that served us was very understanding, gave us a free bar of chocolate and drove us straight away to the airport so that we made our check in on time. All in all a very good service from a well organised company. We will definitely use this service again when we come back.

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent, highly recommended!

We rented a 7-seater KIA for 4 days. We got along very well with both the car and the rental.
With 6 of us with three large suitcases (lifting only one seat in the last row) we had no problems with space.
The online check in saved us a lot of time as well as being very easy, fast and well explained.
We also appreciated all the infos and advice they gave us about Iceland and the discounts in stores and gas stations!
Already recommended to friends and when we'll return we will definitely rely on them!

26 February 2025
Unprompted review
Rated 5 out of 5 stars

car perfect and service good

car perfect and service good. We had some problems at the beginning in the airport finding the shuttle, but nothing serious. we have waited about 20 minutes both at check in and check out.

18 February 2025
Unprompted review
Rated 4 out of 5 stars

Good car and rental

Good car and rental, only we have a delay and a not very clear communication in the pick up at airport, and we waited at 1 hour to located the right spot and go to the offices for rental cars.

16 February 2025
Unprompted review
Rated 5 out of 5 stars

We can highly recommend Lava Car and will use them again

We had a great experience renting a 4x4 car at Lava Car. The reservation process worked very smoothly. We received good and relevant mails prior to the rental with guides on how to drive in Island, what to see and a perfect video showing how to get to the shuttle. The car was in perfect conditions. Before returning we had a mail with guidance on how to return the car. There was no problem regarding payment 100 % according to the rental agreement.
We can highly recommend Lava Car and we use them the again.

21 February 2025
Unprompted review
Rated 4 out of 5 stars

Nice experience, staff could be nicer

The self pick up and the car were good. There was a small issue in the online check-in that was overcome with the assistance help through email. They were quick to reply. The only thing to better is the staff, at the dropout he was very grave and serious when eveything was ok with the car.

21 February 2025
Unprompted review

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