I continue to use Laundry Republic after 7 years. That tells you! I would struggle to trust another company with my valuable clothing items that I paid a fortune for. It seems ridiculous to me to spe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent and efficient service. I have been using Laundry Republic for almost twelve months. In that time, I have consistently enjoyed excellent service. Pick-ups are prompt, the laundry and ironing... See more
Company replied
Collection.turn round and delivery were excellent. Sady the weight of the sheets and towels in the delivery bag crumpled the collars of the shirts. To its great credit, Laundry Republic refunded the c... See more
Company replied
I've been using this laundry company for many years now, and I couldn't be happier with their service. They are consistently reliable, punctual, and deliver perfectly clean clothes every week. Their s... See more
Company replied
Company details
Written by the company
London's best dry cleaning and laundry service, serving apartment buildings, offices and gyms. We're an award-winning, high quality and sustainable garment care provider, offering unbeatable convenience. Giving Londoners their free time back since 2009!
Contact info
Units 22-23 Grange Mills, Weir Road, SW12 0NE, London, United Kingdom
- 02071933130
- contactus@laundryrepublic.com
- www.laundryrepublic.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Laundry Republic
Good evening Belinda, thank you for calling me earlier and your understanding. Have a great weekend and contact me whenever you need to on my mobile.
Best, Dan
Reply from Laundry Republic
This is always the aim, thank you for taking the time to leave your review.
Best, Dan
Reply from Laundry Republic
Thanks Ronald, we really appreciate your great review!
Best, Jake
Very nice service. The best service ever
Very nice service.. great staff … and quick delivery with raisonnable price …
4 September 2024
Reply from Laundry Republic
It is always a pleasure to speak to you too, thank you for the great review.
Best, Dan
Reply from Laundry Republic
Thank you very much for your review!
Best, Jake
Laundry Republic offer exceptional service
Laundry Republic always go out of the way for me, always deliver great service and great quality.
24 August 2024
Reply from Laundry Republic
Hi Wayne, it's really great to know that you're pleased with our service, we're always happy to help! Best, Jake
Reply from Laundry Republic
Thank you for leaving this positive review, have a great day.
Best, Dan
Best of the best
16 August 2024
Reply from Laundry Republic
Thank you for such a great review!
Best, Dan
Reply from Laundry Republic
Hi Marco, Thank you very much for your review! All the best, Jake
Excellent service
Excellent service, both for laundry and dry cleaning, together with prompt collection and return delivery!
15 August 2024
Reply from Laundry Republic
Thank you so much for leaving such a positive review, Marian.
Best, Dan
Absolutely amazing experience
Absolutely amazing experience. Dan is so helpful and accommodating. Thanks again for your assistance with my order.
8 August 2024
Unprompted review
Reply from Laundry Republic
It's really great to hear about your positive experience with us, thank you so much for taking the time to leave a review!
Best, Jake
A+ on Time/ease, Price, and service!!
What a great experience and such a classy business model! I enjoyed the photos to verify receipt of my laundry and the fantastic custom bag that you returned my shirts in. You have earned my business!
7 August 2024
Unprompted review
Reply from Laundry Republic
Thank you so much for leaving this great review - we're really glad to have you on board!
Best, Jake
Sheets and towels always come back very…
Sheets and towels always come back very white and clean!
2 August 2024
Unprompted review
Reply from Laundry Republic
Thank you for your review, it's really great to know you're happy with our bedding service!
Best, Jake
Reply from Laundry Republic
Thank you for your great review Fahad!
Best, Jake
Excellent service w cleaning error
I was impressed with the good customer service communication and follow through with Dan of customer service. It is one thing for customer service to be good with minor complaints but when it comes to a larger ticket item some places falter. He asked relevant questions and did not shirk from providing a reasonable remedy. Very good business. Thank you Dan.
30 July 2024
Unprompted review
Reply from Laundry Republic
Hi Karen, thank you so much for your review, it's really great to hear that you were happy with the outcome, and I hope you'll let us know if we can help with anything else!
The issue has been resolved.
Update: I got a reply from the customer service. They have found my blouse, and the issue has been resolved. Despite the experience this time, since the customer service team is nice, I trust Laundry Republic and I will use this service again.
30 July 2024
Reply from Laundry Republic
Dear Kevin, we are continuing to investigate as a high priority, and we are discussing the CCTV footage with you further to get more information, as this was not our initial understanding of what the CCTV footage shows. Best, Jake
Great service!
Great service from Laundry Republic, excellent customer service- super easy placing order & tracking. They even returned my dry cleaning back a day early! Highly recommended!
20 July 2024
Unprompted review
Reply from Laundry Republic
Thanks for your review Omair!
It's an easy and efficient service that…
It's an easy and efficient service that provides clean laundered or dry-cleaned clothes and bedding returned in an impeccable condition.
Laundry Republic provide their own bags with your own customer ID tag and QR code so that nothing needs to be labelled or listed.
Just drop it off and it comes back in a few days.
30 July 2024
Unprompted review
Reply from Laundry Republic
Hi Rita, thank you so much for your great review! It's great to know that you're enjoying using our service
Great Quick Service
Great quick service and good communication. Thoroughly recommend LaundryRepublic to anyone who needs suits or uniforms dry cleaned.
19 July 2024
Unprompted review
Reply from Laundry Republic
Hi Mark, thank you so much for leaving a review!
Best, Jake
Customer Service very helpful
Customer Service was very helpful and helped with issue very well.
25 July 2024
Reply from Laundry Republic
Hi Lina, I'm very sorry to hear this, further to my separate message, please can we re-clean the garments FOC for you? Please reply to my WhatsApp message or call me on 07789 760 760.
Best, Dan
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