Laundry Company Reviews 

917
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Terrible company avoid at all costs. I was sent a Vileda sunrise which when I opened to hang washing on inside lines were over tight outer lines all saggy. I sent an email to them with a short video s... See more

Rated 5 out of 5 stars

My Vileda Turbo Spin Mop bucket developed a fault after a couple of months. I received a quick response to my email and after sharing a short video of the fault on Friday I received my replacement on... See more

Rated 5 out of 5 stars

I am replacing my Hills 60metre clothes line after twenty two years use from my previous Hills 60metre line which I loved. The old one works perfectly as a washing line but the inner mechanism to ra... See more

Rated 2 out of 5 stars

Replacement catches for bins a rip off. Have a duo 60 litre bin which I purchased at least 10 years ago. Great bin, rubbish catches/lids which I have replaced numerous times. Went on site yesterd... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Laundry Company is a business located in Babdown, Gloucestershire, a company that has been expanding at an incredible pace for the last 6 years. With this rapid growth we have also expanded our product range to include vacuum robots, eco bin liners, ironing board covers and multi-sectioned recycling bins. We do this to keep our reputation as the leading online supplier of all things cleaning products.


Contact info

3.1

Average

TrustScore 3 out of 5

917 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.1

All reviews

(917)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No refund for out of stock item

I ordered a laundry basket on the 8th June (now 2nd July) & payment was taken.
I received an email stating the item was out of stock & then another saying it had now been discontinued.
I have sent numerous emails asking for a refund but as yet not monies refunded.

2 July 2020
Unprompted review
Rated 1 out of 5 stars

Had a Leifheit Deluxe Rotary Airer…

Had a Leifheit Deluxe Rotary Airer delivered on 18/6/20 cost £126.94 followed instruction on how to put Airer up & the autimatic cord came straight off in my hand sent a email straight away requesting this to be collected & full refund not heard anything from the Laundry Company very disappointed.

29 June 2020
Unprompted review
Rated 4 out of 5 stars

Fantastic piece of equipment

Fantastic piece of equipment, but the installation instructions could be a little more comprehensive. To my elderly mind, the line was erected when it was horizontal. I did not realise that was the first height with the handle taking it some 10 inches higher. Needed my son to work it out for me. But all now installed and working satisfactorily.

29 June 2020
Unprompted review
Rated 5 out of 5 stars

Good value for money

I ordered the Hills’ 3 arm 30 metre clothes drier which arrived very promptly and is very good value for money. It is strong and compact and plenty big enough for one couple’s wash (although you would need a bigger one for a family). Having clips to lock the arms into when folding it up is a good design feature.

29 June 2020
Unprompted review
Rated 5 out of 5 stars

Leifheit 400 Rotary Airer

This is my first purchase from the Laundry Company and I am very pleased with my purchase. The Laundry Company offer very competitive prices on many items with fast, free delivery. I will definitely purchase again.

27 June 2020
Unprompted review
Rated 5 out of 5 stars

Sorry, who are Argos again?!

Good product, good price, in stock and arrived safely and on time - what more could you ask for. None of the big companies could offer any of this right now - and they weren’t any cheaper anyway. When it comes to retail companies bigger is rarely better.

26 June 2020
Unprompted review
Rated 1 out of 5 stars

Still no sign of delivery from 16th April ... is this a scam?

I've placed an order from 16th April which still has not been received despite being in contact several times via email over the past three months with both Rosie & Imogen. I've resent my address which you claimed to be the hold up, three times. And I've since had another email asking me to resend it AGAIN!
I understand you're busy but it should not under any circumstances take 3months to receive replacement mop heads!
Can you get in contact or send me a refund ASAP.

26 June 2020
Unprompted review
Rated 5 out of 5 stars

A good find

Product was exactly as described, well packed and delivered on time. Would shop with the laundry company again.

26 June 2020
Unprompted review

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