Last Minute Cottages Reviews 

1,658
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is exceptionally easy to navigate, making the entire search and booking process remarkably quick and straightforward. Travelers also love the wonderful natural locations and report that the accommodations are exceptionally clean, comfortable, and well-equipped for a truly relaxing stay. Some reviewers were not happy with unexpected booking cancellations and frustrating issues regarding property availability shortly after completing their payment. A few other people also felt that certain properties suffered from severe cleanliness problems, unpleasant odors, and noticeable maintenance issues.

What people talk about most

Booking process

People report positive experiences with the booking process, describing the system as fast, efficient, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the fast, efficient, and... See more

Website

Reviewers highlight positive aspects of website, describing it as very easy to use and navigate with clear... See more

Location

Clients share positive opinions on location, highlighting it as a great base for exploring the area with easy... See more

Facilities

Customers had ambiguous experiences with facilities, ranging from severe cleanliness and maintenance issues... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lovely setting, room was clean and tidy, comfy bed, nice warm shower. We took two camping chairs with us as nowhere to sit which we knew before we arrived. Great location for exploring the area.

Rated 5 out of 5 stars

We loved staying in Scotland and this tiny home was perfect. It had everything you needed for a nature loving trip. Booking was easy and communication good. The accommodation was just as advertised we... See more

Company replied

Rated 5 out of 5 stars

We were looking for a cottage close to Filey for a short break, visiting relatives. Search was easy and efficient and we found this cottage which fits our needs perfectly. Very quick and easy process,... See more

Rated 5 out of 5 stars

Gave lots of information about the property and made it easy to book and pay for. We don’t actually visit the cottage until the 7th September so can’t give a review on the property itself but so far... See more


Company details

  1. Cottage
  2. Vacation Rental

Written by the company

Over 60,000 last minute holidays with late availability in professionally managed and independent cottages, lodges and apartments. Last Minute Cottages is part of the Snaptrip family which also includes Dog Friendly Cottages, Big Cottages and Snaptrip.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.4

All reviews

(1,658)

109 reviews in the last 12 months

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Rated 5 out of 5 stars
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Richard,

Thank you so much for your lovely review!

We're delighted to hear you found the booking process very quick and easy. Making it simple to book the perfect getaway is exactly what we aim for.

We hope you have a fantastic stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 1 out of 5 stars

No 1 THE GLEN ABSOLUTE NIGHTMARE OF A BOOKING

Booked this caravan for short break after reading the reviews,
Arrived just after 1500 and left 1630.
The caravan is so run down it’s in need of a full refurbishment, the cupboards are badly painted with a beige colour paint and missing handles, the bed has a cut down piece of foam under the mattress protector, we sat down on the sofa and it collapsed inwards, the drawers are filled with junk including a vape that the daughter found everything in cheap a second hand by the looks of it, toilet seat doesn’t fit, the sealing around the bath is coming away and black mould in the corner.
Outside on the decking the furniture is old rusted and has holes in the seat, I would not use it as it looks very unsafe, weeds on the decking?.
The kitchen sink emptied out under the caravan were there is they have stored junk and old furniture and also the fold down bed ? Just left out there ?, the water and junk is attracting flies so main door needs to be closed.
The patio’s doors don’t open, why ? The key hole is covered up with gaffer tape, overall the accommodations is in a really poor and we feel unsafe condition,
They charge £583 for 4 nights and we stayed just under two hours.
Don’t book the caravan especially if you have kids !
We found out through digging through previous reviews that these conditions have been reported before and nothing done to resolve them.

PLEASE, if you want a nice clean caravan at seaton sands book anything but this disaster.

29 June 2026
Unprompted review
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Stephen,

Thank you for taking the time to share your feedback. We’re really sorry to hear about the issues you experienced during your stay and understand how disappointing this must have been, especially after travelling and expecting the accommodation to meet a certain standard.

As Last Minute Cottages is a booking platform and does not directly manage the properties listed on our site, we’re unable to investigate or resolve property condition issues ourselves. However, feedback like this is extremely important and we would encourage you to raise your concerns with the property manager directly so they can investigate and address the points you’ve raised.

If you need any assistance in ensuring your feedback reaches the relevant property manager, please contact our support team at support@lastminute-cottages.co.uk with your booking details and we’ll be happy to help.

Thank you again for bringing this to our attention.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Brilliant site

I found lots of suitable properties all in one place that were clearly available and matched my criteria. The search process was great and the booking process seamless.

30 June 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Gaynor,

Thank you so much for your lovely review!

We’re delighted to hear you found plenty of suitable properties that matched your criteria and that the search process made it easy to find the perfect stay. It’s also great to know your booking experience was seamless.

We hope you have a fantastic stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Easy web site

29 June 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Mr King,

Thank you so much for your lovely review!

We're delighted to hear you found our website easy to use. Making it simple to find and book the perfect getaway is exactly what we aim for.

We hope you have a fantastic stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars

All very easy.

All very easy.

26 June 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Clare,

Thank you so much for your lovely review!

We’re really pleased to hear you found everything easy and straightforward.

We hope you have a fantastic stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Everything was quick snd smooth.

Everything was quick snd smooth.

25 June 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi there,

Thank you so much for your lovely review!

We're delighted to hear that everything was quick and smooth and that your booking experience was straightforward from start to finish.

We hope you have a fantastic stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Very helpful when arranging booking …

Very helpful when arranging booking of May 2007 holiday

20 June 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Jacquelyn,

Thank you so much for your lovely review!

We're delighted to hear that you found our team helpful when arranging your holiday booking. Providing great support and making the booking process as smooth as possible is always our goal.

We hope you have a wonderful stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 4 out of 5 stars

Just a bit slow

17 June 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Andrew,

Thank you for taking the time to leave a review.

We're pleased you were able to complete your booking, though we're sorry to hear that you found the process a little slow. We appreciate your feedback and will share it with the relevant team as we continue to improve the customer experience.

We hope you have a wonderful stay and look forward to helping you plan your next getaway.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Last Minute birthday break.

Was easy to find what I had been hunting for, for a birthday break. The booking process was very straightforward.

16 June 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi there,

Thank you so much for your lovely review! We’re really pleased to hear you were able to find exactly what you were looking for for your birthday break and that the booking process was straightforward.

We hope you have a fantastic celebration and a wonderful stay. We look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 1 out of 5 stars

Courtyard Barn, Gladestry

Booking through Last Minute Cottages went very smoothly, thank you!
But when we arrived, the house was cold. There were only electric heaters. When we turned them on the fuse blew, I couldn't find a fuse box. Tried to ring the landlord but phone switched off. No heating. No cooking, no kettle. We left to get a meal. Landlord made no attempt to answer the multiple missed calls, Sykes (the agency) switch board off till Monday morning!
We headed home.
Sykes, initially said they couldn't help because it was a "walk out" but on my insistence they "investigated". Apparently the landlord told them that he returned by 7pm (we didn't leave until about 7.30)
Eventually, Sykes have offered a small discount on another booking with them.
BTW we are in our late 70's

12 April 2026
Unprompted review
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi there,

Thank you for taking the time to leave your feedback, we are glad to hear that the booking process though Last Minute Cottages was smooth, that is always great to hear!

However, we are sorry to hear about the issues you faced in the property when you had checked in, we completely understand how frustrating and disappointing it must have been to arrive and find that the heating and electrical facilities were not working as expected.

As a booking platform, the property itself is managed by the property owner and their appointed managing agent, in this case Sykes Holiday Cottages. We are glad to hear they did investigate the matter and have subsequently offer a gesture of goodwill.

We are sorry that your experience fell short of expectations and ultimately resulted in you having to abandon your holiday.

Thank you again for sharing your feedback

Best wishes,
Chelsea

Rated 5 out of 5 stars

Very easy site to use

Very easy site to use. A large selection of places to stay. Dogs stay free too which is a bonus!

10 June 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Leigh,

Thank you so much for your lovely review! We’re really pleased to hear you found the site easy to use and enjoyed the wide selection of places to stay. It’s great to know the dog-friendly offering was a bonus too.

We hope you have a fantastic stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Easy to book and fast

Easy to book and fast

9 June 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Lionel,

Thank you so much for your lovely review! We’re really pleased to hear you found the booking process easy and fast.

We hope you have a fantastic stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 1 out of 5 stars

The Devil of Liverpool!!!!!!!!

The Devil of Liverpool!!!!!!!!

I could have written a book about it, but I’ll stick to the introduction.
Are you ready? Here we go!

This is the first and last time I’m coming to this city because of that rat hole we called home for 10 days.
First off, the kitchen🫪🤮🤮—if you want to catch the hantavirus, go right ahead… just spend less than an hour in there. The fridge smells like expired cheese.
And don’t even get me started on the dishes—none of the residents ever wash them!
The trash was never taken out; the floor, ovens, and stovetops smelled like oil that hadn’t been cleaned in 10 years.


Now for the bathrooms: the bathroom we used on our floor didn’t even have a shower door anymore—needless to say, we had to shower in the open. Some of the residents even stole our shower gel.

The shower drain was terrible; an astronomical amount of hair was left in the shower.

One small positive about the room was that it was at least decent. However, the TV cable is too short, so the TV is useless because we can’t even plug it in.

I’ll get to the bottom of this: the lady with the tattoo—yes, you, ma’am—I’ll remember you. Wouldn’t it occur to you to knock on the door next time instead of breaking in?

We hope to receive an apology from the host, given the conditions of this accommodation,

25 May 2026
Unprompted review
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Jasmin,

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how concerning and frustrating this situation must have been on your trip.

We take all reports of this nature seriously and will ensure this is reviewed with the relevant parties. As a booking platform, we act as an intermediary between guests and the property owners or their appointed agent, but we would like to help look into this further for you.

Please contact us at support@lastminute-cottages.co.uk with your booking details so our team can investigate and assist you appropriately.

Best wishes,

Chelsea

Rated 1 out of 5 stars

Absolutely filthy

Absolutely filthy, had to clean for the 1st 3hrs I was there. Bought new bedding and towels. Disinfected it from previous occupants pubic hair , toothpaste. Shower was disgusting. Mould in fridge and food. Animal hair and foot prints on the bed, the towels and bedding smelt that sicky damp smell. Smelt awful in there like a cat had urinated in the bathroom.
Couldn't use tap had to use bottle water ( when id cleaned the bathroom sink, a big lump of black mouldy gunge had become unplugged out the tap - made the water come out better!!!!)
Bin liners up at the glass door, so I could leave the bathroom to get to bed without being seen in a towel or getting dressed.
Owner didn't give a monkeys how dirty everything was. Sent photos and showed how dirty the crockery was! Didn't care at all.
Parking isn't on the drive, your out on the street, was woken up because a lorry needed to get through to farm. Which is a regular occurrence apparently. There was room for 2 cars, but owners don't seem to want to share.

28 May 2026
Unprompted review
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Emma,

Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and the condition in which you found the property on arrival.

The issues you've described regarding cleanliness, maintenance and communication with the property owner are clearly concerning, and we understand how disappointing and frustrating this must have been, particularly when you were expecting to relax and enjoy your stay.

We take feedback like this seriously. If you have not already done so, please contact our team at support@lastminute-cottages.co.uk with your booking details so we can ensure your concerns are reviewed with the relevant property manager.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Lovely little cottage

Lovely little cottage. Down a track so very private, Easy access to everywhere.
Pretty little garden to sit in

7 July 2025
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Claire,

Thank you so much for your lovely review! We’re really pleased to hear you enjoyed the privacy of the cottage, its convenient location, and the pretty garden space.

We hope you had a wonderful stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate around website and received booking confirmation email straight away.

29 May 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Lynn,

Thank you so much for your lovely review! We’re really pleased to hear you found the website easy to navigate and that you appreciated the instant confirmation email.

We hope you have a fantastic stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 4 out of 5 stars

Easy to find good price looking forward…

Easy to find good price looking forward to coming to Windermere

28 May 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Mr & Mrs Ealam,

Thank you so much for your lovely review! We’re really pleased to hear you found it easy to find a good price, and it’s great to know you’re looking forward to your trip to Windermere.

We hope you have a fantastic stay and enjoy your time away!

Best wishes,

Rebecca

Rated 4 out of 5 stars

Very quick

Very quick and easy booking process. Although because I'd waited for confirmation as to dates the price went up by £40!

27 May 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Allison,

Thank you for taking the time to leave your feedback. We’re really pleased to hear you found the booking process quick and easy.

We’re sorry to hear the price increased while you were waiting to confirm your dates. Prices and availability can change depending on demand and updates from property owners, and we understand how frustrating that can be.

We really appreciate your feedback and hope you have a wonderful stay.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Quick easy with clear instruction and…

Quick easy with clear instruction and good choice

21 May 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Stephen,

Thank you so much for your lovely review! We’re really pleased to hear you found a good choice of properties and that the booking process was quick and easy too!

We hope you have a fantastic stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Douglas,

Thank you so much for your lovely review! We’re really pleased to hear you found it easy to find and book exactly what you were looking for.

We hope you have a fantastic stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

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