Last Minute Cottages Reviews 

1,660
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the completely seamless booking process, noting that the official website is exceptionally easy to navigate when searching for available properties that match their personal criteria. Travelers also appreciate the detailed property descriptions, clear communication, and wonderful settings that make planning a relaxing holiday straightforward and highly efficient. However, some customers also noted frustrating issues with unexpected booking cancellations and overbooking notifications received after completing their payments. A few reviewers experienced significant problems regarding poor cleanliness, lacking maintenance, and outdated facilities upon arrival at their chosen holiday properties.

What people talk about most

Booking process

Reviewers mention positive feedback about booking process, highlighting a fast and seamless experience with a... See more

User experience

Consumers find user experience to be positive, highlighting an easy-to-navigate and fast booking system.... See more

Website

Users describe positive interactions with the website, praising its clear design and efficient search... See more

Location

Reviewers highlight positive aspects of location, noting that properties offer easy access to everywhere and... See more

Facilities

People report ambiguous experiences with facilities, ranging from great highlights to severe dissatisfaction.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Found the map slightly awkward when moving around. (Maybe an age thing!) Once booked everything was very straightforward and information sent was clear and helpful.

Rated 4 out of 5 stars

Lovely setting, room was clean and tidy, comfy bed, nice warm shower. We took two camping chairs with us as nowhere to sit which we knew before we arrived. Great location for exploring the area.

Rated 5 out of 5 stars

We loved staying in Scotland and this tiny home was perfect. It had everything you needed for a nature loving trip. Booking was easy and communication good. The accommodation was just as advertised we... See more

Company replied

Rated 5 out of 5 stars

We were looking for a cottage close to Filey for a short break, visiting relatives. Search was easy and efficient and we found this cottage which fits our needs perfectly. Very quick and easy process,... See more


Company details

  1. Cottage
  2. Vacation Rental

Written by the company

Over 60,000 last minute holidays with late availability in professionally managed and independent cottages, lodges and apartments. Last Minute Cottages is part of the Snaptrip family which also includes Dog Friendly Cottages, Big Cottages and Snaptrip.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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4.4

All reviews

(1,660)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Speedy

Speedy response to enquiry; simple booking process; quick acknowledgement/receipt and directions/instructions. Promising start - Hope property and location is as described!

6 March 2025
Rated 5 out of 5 stars

lastminute-cottages.co.uk is a catch…

lastminute-cottages.co.uk seems to be a catch all of numerous cottage sites for getting the specific dates I wanted, precise location perhaps not so important in our case. I liked the ability to identify 'non-partner' cottages (to eliminate *booking* through a very large platform who've I've had bad experiences with before and vow never to book through again).

11 February 2025
Rated 5 out of 5 stars

Great easy site to use

Great easy site to use! Done in a jiffy and relieved the confirmation emails straight away...I'd previously tried to book a cottage on VRBO, slow, glitchy, kept having to enter details over and over so this was great. Thank you!

9 February 2025
Rated 5 out of 5 stars

Absolutely immaculate lodge

Absolutely immaculate lodge. Everything we needed was there. Lovely quiet area for walks. Enjoyed the log fire and cosy feel. Ordered a take away curry which was dropped off at the front door. Great for dogs, lovely fenced off area for your dog to have a run around.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Quick and easy to use website

Quick and easy to use website, great value for money compared to other sites offering the same properties. Received instant confirmation of booking both from this provider and the property agent.

22 January 2025
Rated 1 out of 5 stars

No response

No response. Now changed dates so not interested

14 January 2025
Last Minute Cottages logo

Reply from Last Minute Cottages

Hello Lindsay,

I appreciate you leaving us a review.

First of all I'm sorry to hear that you did not get a response from our team. Although I did check our system and was unable to find any contact from you.

I will be emailing you to discuss your concerns further and would appreciate If you could keep an eye on this.

If you do prefer to speak to a member on our team over the phone, then please contact us on 0203 637 0812.

Kind regards,
Katie



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