LASH BY MAYA Reviews 

1,238
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers had a great experience with this company. Customers frequently praise the product for its effectiveness, noting significant growth, length, and fullness in their lashes, often with visible improvements within weeks. Many people consider it highly effective and among the best serums they have used for lash enhancement. However, some customers noted significant issues with order fulfillment and delivery, experiencing prolonged waiting times and packages not arriving. A portion of people were dissatisfied with customer service, citing a lack of communication, unhelpful support, and transparency concerns. A few others reported the product did not deliver advertised results, some even experiencing allergic reactions or irritation.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product experiences, with many expressing satisfaction, stating that... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing satisfaction with the product's... See more

Order

Clients share negative opinions on order, with many reporting significant delays and never receiving their... See more

Delivery service

Users describe negative interactions with delivery service, with many reporting that their packages have not... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I think it made a big difference, it does take time to see results but after a few weeks I love the results I’ve gotten.

Rated 4 out of 5 stars

I like the product a lot, and the delivery was amazing.


Company details

  1. Health and Beauty Shop

Written by the company

Lash by Maya is a small business whose mission is to provide you with a solution to grow your eyelashes with the best possible result.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(1,238)

170 reviews in the last 12 months

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Rated 5 out of 5 stars

i love the brand so much as it has…

i love the brand so much as it has grown my lashes alot longer and im only on my second bottle out of the pack, but i think you could work on formulating the lash serum to make the lashes thicker interms of the indiviual lash hairs.

20 July 2026
Unprompted review
Rated 3 out of 5 stars

Packaging Needs Improvement

Unfortunately, the product arrived opened, which made me question its condition. I filed a complaint and hope that future orders will be checked and packaged more carefully before shipping.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

I can’t believe it!

I was skeptical at first but I genuinely see the difference after using it for a couple weeks. My lashes started falling out from wearing too many false lashes so I decided to try this lash serum out because why not. And my lashes have actually gotten so much better than I would’ve imagined. I started getting so many compliments and people asking if I have fake lashes on. I was honestly super shocked at the difference it made. I recommended it to many of my friends and they started using it too. I never thought I would be saying this but this thing is legit.

10 February 2026
Unprompted review
Rated 4 out of 5 stars

I was very surprised when I tried this…

I was very surprised when I tried this lash serum. At first obviously you don’t think it’s gonna work but actually after using it for about a month, I found my lashes to look longer and more curled upwards meaning I did not really feel like I need to wear mascara. You need to be consistent with about once a day, preferably twice. I would definitely repurchase because I loved how my lashes looked. The only thing that could improve is the applicator as I prefer more of a mascara wand so I can brush the serum on a little more easily. It arrived when I said it would and the ordering process what super easy.

19 July 2026
Unprompted review
Rated 5 out of 5 stars

Super nice!

I used the lash serum 7 days and i could already see the grown,now i bought also the mascara and it s wonderful!

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Very good lash serum!

It’s a very good lash serum! I unfortunately had all of my eyelashes pulled out by the root, so bought this serum to grow them back. It only took them a few months to fully grow back and so I am very very pleased with it!

19 July 2026
Unprompted review
Rated 5 out of 5 stars

Best lash serum ever

The product actually helped my lashes grow! i was skeptical about whether it would work or not but after consistently using it i noticed my lashes grow

20 January 2026
Unprompted review
Rated 5 out of 5 stars

This lash serum is amazing!

This lash serum is amazing!! My lashes are unrecognizable from the start. For me though, it took a lot longer than it said - almost 2 months instead of 2 weeks. But being patient was worth it!!

19 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend, they answer quickly and try to solve any issue. The products are AWESOME, working like magic and no side effects like others that I've tried.

19 July 2026
Unprompted review

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