I really like the quality of the clothes, shoes and the rest of stuff. Bought multiple times and everytime I'm glad with the result. Of course I wish that delivery can be a little bit quicker, but tha... See more
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See what reviewers are saying
Amazing shop with great delivery times always. The quality of the products are excellent. Great buying experience online. Thank you Large NL for keeping the metal community happy !
Company replied
My order was correct, no surprises. It was packed carefully so that the delicate item was between clothing - i appreciate that. Also the bonus stickers were lovely. Delivery took 2 days longer than ex... See more
Company replied
Super happy with everything that I ordered! I've ordered multiple times and the products are exactly the same as on the website,and always high quality! I recieved my package as planned by the postal... See more
Company replied
Company details
Information provided by various external sources
Large is dé grootste in alternatieve muziek, merchandise & lifestyle. Wij hebben alles van jouw favoriete bands, films, games of series!
Contact info
Netherlands
- 010-305 81 00
- mailbox@large.nl
- www.large.nl
4.6
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Nice stuff, swift in delivery. Despite of Corona I received the clothes I buyed earlier than expected. Excellent service!
11 May 2020
Unprompted review
Reply from Large Merchandising
Hi Arjo,
Thanks for this nice review ... this makes us very happy :-)
Greetz,
Jouw Large Crew!
Too bad...
I ordered several times before and was always a happy customer, until now... I ordered two items that - according to the website - were available. After paying, I realized I entered the wrong address. I immediately sent the customer service an e-mail to change the address or cancel my order, but got a reply that my order was already in shipping status so they could not do that. Okay, fine. About a week later, my order still wasn't shipped, so I e-mailed again since it was a birthday present. Right after that I got a PayPal mail saying that half of my order was getting refunded because it was sold out... Right now my order still isn't shipped, will be late even though I ordered 2 weeks in advance to the birthday to get it on time and they claim they cannot cancel my order. Please, get your stuff together! I understand it's hard now with the covid19 crisis, but fix your clients' issues first before promoting new things on Facebook etc. Thanks.
7 April 2020
Unprompted review
Reply from Large Merchandising
Hi, Joyce,
I can imagine this situation is horrible for you.
Of course we would like our customers to be able to get their package in their hands quickly. That's why the information is sent to our magazine as soon as possible and from that point on we unfortunately don't have access to it anymore.
In your case, the sweater should still be in stock. Unfortunately this was a mistake in the system. Unfortunately, it takes even more time to check this, especially in the current situation.
Since it is not yet known if and when this sweater will be in stock again, the magazine has decided to remove it from your order so that you can receive your parcel as soon as possible.
We hope for your understanding.
Greetz en stay safe,
Jouw Large Crew!
very late in delivery
very late in delivery, and rerurn policy are complicated
10 January 2020
Unprompted review
Reply from Large Merchandising
Thank you for your revieuw. We are sorry to hear that you are not satisfied with handeling your order. Please contact our customer care to help you out in case of any questions. Greetz, Your Large Crew
Large honest review
Heyyyy,
i have orderd al lot of things over the past year so in my review you can read what you can eccpect from Large. Its a verry good site somtimes the funko pop is broken but you can sent it back and get a new one. the time it cost is a round a week or 2 somtimes 1 week its not really short if you are waiting for your merch :) but there is no other way. Large shirts are realy nice to wear the model always fits perfect. I dont like that there are not much shirts for girls but men shirt S for girl M fits good to me. somtimes the prices of products are really high and somtimes really low if you wait it can be on sale later or sold out. the back stage club is realy good to have if you want to order more than 1 time you can get goodies if you order is higher that 50 thats a realy high price but for me its more about the free shipping you always have free shipping so you can order as often as you want ;)
hope you like my review
bye
23 August 2019
Unprompted review
Reply from Large Merchandising
Hi Daisy,
What a really nice and honest review. Thanks a lot for this :-)
Greetz, Jouw Large Crew!
Reply from Large Merchandising
Thanks for your good review! That makes us happy :-)
Greetz, Jouw Large Crew!
Slow, expensive shipping
Large Merchandising has a nice selection of products and I have never had any issues. However, I find the transport fee quite preposterous, as delivery still takes a couple of days. In my opinion, one should be able to receive a package within 2 work days at most for the transport fee of €4. Paying this money to receive your package one week later seems rather unfair. This delivery time would surely be okay if the shipping were free.
I do like Large Merchandising, but as soon as a similar service appears with a "Order today, receive tomorrow" approach to shipping, I would certainly make the switch and never look back.
3 May 2019
Unprompted review
Reply from Large Merchandising
Hi Johan,
Thank you for your review. I am sorry to read that you are not completely satisfied with the shipping costs. We do have our reasons for these costs. You are always free to contact us by phone, e-mail or Facebook if you want some explanation.
Greets, Your Large Crew.
Nice company
Good products for a fair price. Helpful and friendly customer service. I get the feeling the people working there care about their products and their customers. Would order here again.
25 January 2019
Unprompted review
Reply from Large Merchandising
Hi Eric-Jan,
We actually do like what we sell and we care about what our customers want. I am glad you could notice that. Thank you for this review!
Greets, Your Large Crew.
Super fast delivery
Super fast delivery in the Netherlands + great quality of the merch i ordered.
18 January 2019
Unprompted review
Reply from Large Merchandising
Hi Nina,
Thank you for this review! Love it!
Greets, Your Large Crew.
beware, they advertise goods not in stock
They advertise with stuff they do not have in stock. But if you order it, they will take your money. Their customer service does not respond. Beware! They are not reliable
16 December 2018
Unprompted review
Reply from Large Merchandising
Hi Mies,
I'm sorry to read you have had a bad experience with us. Because this is a very busy period for us because of Christmas, black friday and so on, it is possible that we are not able to reply instantly. Also, we are closed during the weekends. You can reach us every weekday from 08:00 hours till 20:00 hours. Please contact us so that we can explain what happened to your order. You can do that by sending a PM via our Facebook page or call us. These are the fastest ways. Hope to hear from you soon!
Greets, Your Large Crew.
Reply from Large Merchandising
Hi Rui,
Thank you for your review!
Greets,
Your Large Crew.
The backpack is a little small but its…
The backpack is a little small but its fine. Patch is amazing!! And the flag is a little thin but It's a great flag!
15 September 2018
Unprompted review
Reply from Large Merchandising
Hi Joann!
Great to see you are satisfied with our shop! It's also great to have customers like you!
Greets,
Large Crew
Reply from Large Merchandising
Hi Mariek,
And we are happy to have you as our customer! Thank you for those five stars!
Cheers,
Large Crew
Reply from Large Merchandising
Hoi Angel,
Dank je wel voor je mooie review!
Greets,
Jouw Large Crew
My leather jacket was not good so i…
Rodney Gipsy jacket
My Rodney Gipsy leather jacket was not good so i send it back and i got a new one. Also this jacket was not strong enough. So i deceided to repair it but it cost me 35 euro. I called Large and die said that i can pick a new leather jacket, so i did. I now own The Road Crew Jacket and i realy like it.
Thank you very much Large for the good service keep up the good work!!!
Stephen Baar
27 June 2018
Unprompted review
Reply from Large Merchandising
Hi Stephen,
Very nice to read that you are satisfied with the offered solution! Thank you for your kind words and pretty awesome rating!
Greets,
Your Large Crew
Nice different selection of clothing
Nice different selection of clothing, lots of fantasy and merchandise from movies or tv-programmes or bands.
I bought some nice fantasy clothes here, but also a star wars bathrobe and a cookie monsters sweater and some fun t-shirts for my family with different text. I recently bought a harry potter sorting hat t-shirt which changes colour in the sun, it's fun to wear, makes me smile:-)
In my size it's hard to shop and it's nice to find a site with some options.
Ordering goes ok, you have to check what size you need.
Products are a match for pictures, but differ in material some times, i would read the reviews with the item, they might help.
Site always deliver on time, but I once had an item that was out of stock, but got my money back. Overall a very nice site and i recommmend it to anyone.
26 June 2018
Unprompted review
Reply from Large Merchandising
Hi Blackbird,
Thank you for your kind words and the rating! Awesome!
Greets,
Your Large Crew.
My perfect shop.
I always find here,something I love.And Large is fast with sending there stuff.Love love love.❤❤❤
21 June 2018
Unprompted review
Reply from Large Merchandising
Hi Enid,
Large loves you to!
Greets,
Your Large Crew.
I have been a customer of Large since…
I have been a customer of Large since many years! Always satisfied. Excellent service. fast shipping and packed very well.
24 May 2018
Unprompted review
Reply from Large Merchandising
Hi Argo,
Thank you for your kind words!
Greets,
Your Large Crew
Quick & reliable
Have been using their service for years, always very professional, quick, and reliable!
3 May 2018
Unprompted review
Reply from Large Merchandising
Thank you Kari for your kind review!
Cheers,
Large Crew
There service is really great!
They have very nice shirts,and they make me happy to where them. And they are always a good and nice quality.
21 March 2018
Unprompted review
Reply from Large Merchandising
Hi Murel,
Thank you for your kind words!
Greets,
Your Large Crew
Rewarded!!
Good and fast service.
You get quick and friendly answers to a mail.
As a loyal customer, I am rewarded.
14 March 2018
Unprompted review
Reply from Large Merchandising
Hi Monique,
Thank you for your kind words! :)
Greets,
Your Large Crew
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