Very nice, roomy solid Acacia wood bathroom cabinet. Good value as half price on sale. Unfortunately, the way it had been packed, the screws had come out of their packaging and made indentations into... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great quality clothing that lasts and easy to navigate website. Have been buying for nearly 25yrs!! Straightforward returns with an enclosed label so it saves time and for the customer. Be aware. Sin... See more
Company replied
Shoes were narrow and very heavy. Sent back for a refund but not received yet (tracker shows received 5 days ago) hoping it’s a refunded swiftly. So whilst the shoes were not a good fit, customer... See more
Company replied
La redoute ,dressing table, 100% from beginning to end , ordering easy , despatch on time, product dressing table over the moon. Cannot praise this little beauty anymore , just perfect. Quality sup... See more
Company replied
Company details
Written by the company
La Redoute specialist in French Fashion designer clothes at great prices. We have womenswear, menswear, children's wear plus a whole range of home items. Take a look, you won't be disappointed.
Contact info
United Kingdom
- 0330 303 0199
- advisors@redoute.co.uk
- www.laredoute.co.uk
4.3
Excellent
25K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cotton duvet/eiderdown for hot weather.
Quick delivery on item I only seem to be able to order from France. Brought very thin cotton duvet/eiderdown for hot weather. Had one previously and found it easy care and more suitable for sleeping under than a 4 tog.
22 July 2026
Reply from La Redoute UK
Hi Tracey,
We're so happy to hear that our cotton duvet is perfect for you, especially for warmer weather! It's wonderful to know you find it easy to care for and more comfortable than a higher tog. Thank you for your lovely feedback. Thanks Leanne
Reply from La Redoute UK
Hi Sarah,
We appreciate your positive feedback. We are so happy to hear that you found the garment beautiful, the price great, and the delivery fast. Thanks Leanne
Very helpful customer services
22 July 2026
Reply from La Redoute UK
Hi Jenny,
We are so glad to hear that our customer service was very helpful.
Thank you for you positive feedback it's appreciated.
Thanks
Sharron
Birkenstocks great value for money
Easy
To negotiate on line order and add promotional codes, great value for money compared to other retailers one star deducted as evri were late on delivery.
22 July 2026
Reply from La Redoute UK
Hi Sue,
We're happy to hear that you found our online ordering process easy and that you appreciated the value for money. We sincerely apologise for the delay with Evri and the inconvenience this caused.
Thank you for your feedback.
Sharron
Great quality product as always
Great quality product as always! Quick delivery what more could you ask for!
22 July 2026
Reply from La Redoute UK
Hi Debbie,
We're so pleased you're happy with the excellent quality of our product and our quick delivery! Thank you for your wonderful feedback. Thanks Leanne
Reply from La Redoute UK
Hi Sonia,
We're so pleased you found a great selection of clothing with nice quality and great prices. Thank you for sharing your positive feedback! Thanks Leanne
Easy to order on line
Easy to order on line. Returns were easy to organise. Items were good quality.
19 July 2026
Reply from La Redoute UK
Hi April,
We're so pleased to hear that you found ordering online straightforward and that organizing returns was easy for you. It's wonderful to know you were happy with the quality of the items. Thank you for your positive feedback! Thanks Leanne
Reply from La Redoute UK
Hi Denise,
We are delighted to hear that your experience with us was quick and easy from beginning to end. We truly appreciate you taking the time to share your positive feedback. Thanks Leanne
Reply from La Redoute UK
HI Carl,
We are so happy to hear that your delivery was quick and that you were pleased with your item. We truly appreciate your positive feedback! Thanks Leanne
Reply from La Redoute UK
HI Gillian,
We are so pleased to hear that you experienced good communication, were happy with your item, and received speedy delivery. Thank you for your positive feedback! Thanks Leanne
10days after my order was processed and…
10days after my order was processed and payment taken i was informed that you had to cancel part of it.
22 July 2026
Reply from La Redoute UK
Hi Raymond,
We are truly sorry to hear about the cancellation of part of your order after payment was processed. We understand how frustrating this must be.
I have sent you an email.
Thanks
Sharron
Reply from La Redoute UK
HI,
We appreciate your positive feedback. We are so happy to hear that you were pleased with the quality and that your delivery was quick. Thanks Leanne
always an excellent service
22 July 2026
Reply from La Redoute UK
Hi Lisa,
We appreciate your positive feedback and are so happy to hear that you consistently receive excellent service. Thank you for your kind words! Thanks Leanne
Absolutely impeccable service from…
Absolutely impeccable service from beginning to end.
Delighted with the rug, excellent quality, I will definitely be recommending you to my friends.
22 July 2026
Reply from La Redoute UK
Hi Judy,
We're so pleased to hear you received impeccable service from beginning to end! It's wonderful to know you're delighted with the excellent quality of your new rug and that you'll be recommending us. Thanks Leanne
Very fast delivery look very nice…
Very fast delivery look very nice haven't tried them on yet. Very good value
19 July 2026
Reply from La Redoute UK
Hi Janine,
We're so pleased to hear you're happy with our fast delivery and the great value of your purchase! We hope you love them when you try them on. Thanks Leanne
The shoes that were almost sold out…
The shoes that were almost sold out everywhere I managed to find here which is great ! The price was also lower because of the discounts and the delivery was faster than I expected. I will definitely be purchasing from you again
22 July 2026
Reply from La Redoute UK
Hi Weronika,
We're so happy to hear you found the shoes you were looking for and at a great price! It's wonderful that the delivery was faster than you expected. We appreciate your kind words and look forward to your next purchase. Thanks Leanne
Always have a positive experience with…
Always have a positive experience with La Redoute. Speedy deliver with respectful couriers delivering the parcels
22 July 2026
Reply from La Redoute UK
Hi Sharon,
We're so pleased to hear you always have a positive experience with us! It's wonderful that you appreciate our speedy delivery and respectful couriers. Thanks Leanne
Great item purchased
Great item purchased kept in touch with regards to delivery. Delivery driver was punctual and very polite. No issues at all
22 July 2026
Reply from La Redoute UK
Hi Amanda,
We're so pleased to hear you had such a positive experience with your purchase and our delivery service. We're glad our driver was punctual and polite, and that everything went smoothly. Thanks Leanne
The swimsuit was exactly what I was…
The swimsuit was exactly what I was looking for, it fits well. Arrived quite quickly, no issues.
19 July 2026
Reply from La Redoute UK
Hi Barbara,
We're so pleased you found the swimsuit you were looking for and that it fits well. We're also glad it arrived quickly and without any issues. Thank you for your feedback! Thanks Leanne
returns was not straight forward
returns was not straight forward. one courier was good but because of the need to return rug, it took a while for the right type of courier to be assigned
12 April 2026
Reply from La Redoute UK
Hi Paul,
I'm sorry the returns process wasn't straight forward for you. I can see the item has now been collected.
Thanks
Sharron
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.