Laptop Screen Online Reviews 

AVOID - FRAUDULENT COMPANY

I placed an order for next day delivery. They dispatched the item using Parcel Force 48 rather then 24 (even though I paid more for 24).

The screen arrived - it was a used item (original packing had been opened), not a new item as advertised. The item was damaged worse than the one I was trying to replace!

Emailed and phoned multiple times - no one picked up or has replied to my emails to date.

Followed their returns process online - sent the screen back to them. They did not accept delivery of the return, which meant it was sent to their local Post Office - where it STILL awaits collection from the company almost a month later.

Then came to TrustPilot and found out how stupid I had been falling for this company.

Luckily I paid by PayPal - once I presented all the facts to PayPal they were swift to issue a full refund on the seller's dime.

Purchased a replacement screen with £20 next day delivery in December 2016. Item arrived faulty so I contacted laptopscreenonline who assured me that they would send a replacement the next day. The replacement arrived 4 days later (Royal mail 48). I emailed laptopscreenonline and informed them that I had now missed the repair deadline and would be returning the items to him as per his websites T&C's and requested a refund. Item was returned and I have proof of delivery and a signature via Royal mail. It's now March 2017 and no refund... I have tried contacting laptopscreenonline via email and telephone but to no avail.

Also trading as;

easybulb.com

clickpcrepair.com

milight.com

gigateq.com/

Have a look at the Trustpilot reviews for easybulb.com and search for the Easybulb Plus campaign on indiegogo.com....

Update 01/05/17

Finally got my money back after I raised a Paypal claim, 4 months after the purchase.

Laptop screen ordered; arrived later than expected and was faulty. Returned the item by recorded delivery within 14 days. Parcel not signed for on delivery to the company so it was returned to Manchester Central PO.
No response to any emails, no answer when phoning in.
It's worse than just poor customer experience, you will lose your money with this company. Search Companies House database (free) on the business and the owner and you will get a picture of the business.

I ordered a replacement screen 2 weeks ago and it still hasn't arrived despite an email saying it has been despatched.These cowboys don't reply to emails,maybe this is a case for Dominic Littlewood.I have contacted my card company for a refund but that isn't straight forward.

Wrong screen no refund.

I have had nothing but problems. After looking at the online reviews of this company I thought I'd give them a try. Wish I hadn't. 1) The screen didn't work when I installed it. 2) They said it would take 2 weeks before they could pick it up & install it for me (a service they offer online). 3) So I sent the screen back to them on 29/10. Today (21/11) it is being returned to me because Parcelforce says the company never contacted it to pick up my screen (despite me emailing them and giving them the tracking number when I read it hand't been rec'd). Fed up does not describe how I feel - a MONTH without a laptop and I have had to chase them every step of the way. Today they sent me a free returns label. I will be asking for a refund and going elsewhere.

Item:
AF436896276GB
Service
Special Delivery Guaranteed™
Latest update: Returned to sender
An unsuccessful delivery attempt was made but the addressee failed to collect or arrange re-delivery of AF436896276GB from CENTRAL MANCHESTER and did not respond by the requested date. On the 21/11/16 08:35 we returned the item to sender.
Edit

I first ordered a screen from them a month ago. The money was taken from my account straight away. Two weeks passed and no delivery. I emailed and was told they needed more info to complete my order. After lots of backwards and forwards on email, they now have all they need to send me the screen. But none has arrived. Neither of their phone numbers work. They don't respond to emails. It's been such a waste of time and energy.

I'm speaking to my bank about getting my money back. Avoid. Or deal with at your own risk.

At the end of my transaction I paid PayPal immediately without looking at my email first. Who looks at their email before paying for a product? When I discovered a week later through my own investigation that the payment never went through to PayPal, I did the process again and also included the order number which you are required to do yourself, without being told to except through the email they send after. Because the payment came late they never sent the order, but they did take the money. I discovered this by calling them. When I suggested that they send an email saying payment not received until order number included in PayPal payment, they said that most people are just looking for a quote, so no, they cannot let customers know that their payment was not received. I was OK with this, but then he want on to rub in saying it was my responsibility to pay. There was no apology or acknowledgement that the system is not necessarily something all customers would be familiar with. Also, why not have the quote system different from the buying system?? I found the whole experience very unpleasant, and now a present I was told would be here Dec. 10th will not be here Dec. 31st because I need to take responsibility. Thanks for the lecture Laptop Screen Online!

Sketchy-looking website aside, Laptopscreen.com is actually quite a good service. My cat broke my girlfriend’s Lenovo screen knocking it off the table: cat doesn’t have a credit card, so I had to pay for it. The replacement screen arrived in reasonably quick time with the tools we needed to fix things up. They need a better site though to make them seem more credible. Looks like it was made in the 90s.

Laptop was collected, fixed and returned within 3 working days.

Will definitely use again.

Mr Dhillon
London

Every now and then, you discover a Company that stands out from the crowd.
Your CRM leaves the competition a mere speck in the rear-view mirror.
Parcel Force collected my laptop at 8.30 on Tuesday and returned it in perfect working order at 9.30 on Thursday.
Even the Parcel Force driver couldn’t believe it, as he’d actually collected it!
Keep up the good work!

My screen was delivered within 2 days and the packaging was good. It took me a little while longer to fit than it should have as the instruction video info. was omitted from my screen box and I had to ring up. They were straight on the case and I had a link within 2 mins, the rest is history. Replacement screen is great, looks as good as new.

Ordered on a Friday afternoon and was delivered in perfect packaging and condition to New Zealand within 1 week.
Was a slightly different code on new screen but fitted perfect.

Ordered a new screen for a Sony Vaio. Quoted the code on the outside of the screen but received what I thought was the wrong model as the code on the inside of the frame was different after I took it apart to fit. After emailing to check about returns, I was told to send photos and would be advised how to fit the new screen, as it would be ok. I did, and received a link with clear instructions. I cannot fault the service, delivery was prompt and the advice was good. I highly recommend, even a computer dunce like myself will manage!

I have used these quite a few times and everything was good. Last mu-onth I ordered a screen on next day delivery and it didn't arrive. I contacted them and they told me I had to contact parcel force.

Parcel Force apologised and told me for some unknown reason the parcel wasn't attempted to be delivered, I asked them if they would refund the next day delivery I was charged as it didn't arrive the next day. I was told the company who I bought the screen off would have to demand the refund and it would be refunded no problem.

I have emailed and phoned laptopscreenonline numerous times and have had different answers from multiple people. First they tried to tell me my postcode was in the Scottish Islands and when I delivered I would have been aware of it if I had read it and to please wait for the parcel to arrive. I am in Wales.......

Next email I was told the screen was shipped and would arrive within 3 days (I had already received the screen by this time). They couldn't seem to grasp that I wanted a refund for the next day delivery that I had paid for and it did not arrive the next day.

I have no issue with mistakes/delays/hiccups with deliveries, they happen. What I can't stand is poor and rude customer service.

I won't be using them again

I've ordered a replacement for daughter's Acer Aspire V5-431 to Hungary.
Communication is excellent.
Delivery time is good.
Packaging is excellent.
Received exactly the item I ordered.
Performed my very first screen replacement following the video.
Overall rating: excellent.
Thank you Laptopscreenonline!

I have never done anything like repair a lap top screen before (or even dismantle one), but after my local shop said my lap top was too old and expensive for them to quote me on, I thought I would give it a go. I decided to try Laptop Screen Online due to their prices, clear instructions and the ease of ordering. My lap top screen arrived very quickly and, despite a few hairy moments, I am delighted to say that my screen now looks as good as new, if not better! I would use them again any time.

Bought my panel from this site after reading the reviews here due to the fear I would receive an unbranded or knock-off panel from other sites or ebay/amazon sellers.

I received my "Samsung Make LTN156AT05-Y02" today, and opened it to find an Innolux panel with the same model number.

Called the seller directly to ask if they had an issue with selling me a Samsung and sending me something else and was told that it's exactly the same and of no less quality.

That may well be the case but if I wanted to take that chance I would have paid less for the Innolux elsewhere. I do not agree with profiteering by using the big brand names to push alternative products.

Not happy at all.

My wife broke the screen on her nearly new Acer by storing a pad of documents between the keyboard and the screen - not advisable!

High street repair would have cost over £200 so decided nothing to lose by trying this firm's "supply and fit by post" service.

Entire job took less than 4 days and cost under eighty quid including post back to my home in Northern Scotland,

Laptop was returned as good as new with replacement screen.

From my initial phone enquiry and through the entire repair and postage, Henry was most helpful and kept us informed of progress at every stage. Brilliant service, top marks, highly recommended!!

I ordered the wrong lcd screen by mistake and as a result of my error the lcd screen didn't work with my laptop. So I sent it back with a note asking for the correct screen instead. The correct replacement screen arrived quickly and works perfectly.

This is the second time I have used this company and can recommend them without hesitation.