L&P Heating Services Ltd Reviews 

1,122
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the team arrives promptly, treats homes with immense respect, and ensures all heating or air conditioning installations are handled smoothly. Reviewers are particularly impressed by the polite demeanor of the technicians, who take great care to protect property and clean up completely afterward. Consumers also point out that pricing remains highly competitive compared to alternative local providers, consistently offering fantastic overall value and great guarantees. Additionally, communication is consistently described as clear and reassuring from the initial quote all the way through to final completion.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that engineers arrive promptly and complete... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professional, efficient, and... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and estimates that were often... See more

Product

Customers had ambiguous experiences with product options, ranging from efficient air conditioning units to... See more

Quality

Consumers find quality to be exceptional, expressing deep satisfaction with the workmanship. People report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simon our heating engineer arrived on time with Ashley his young apprentice they seemed to work well together.The boiler, cystern & Gas fire were all serviced everything was found to be ok they clea... See more

Company replied

Rated 5 out of 5 stars

We recently had a new boiler installed and couldn't be happier with the service. The team turned up exactly when they said they would and delivered everything they promised. What really stood out was... See more

Company replied

Rated 5 out of 5 stars

Just had an air conditioning system fitted by L & P Heating Services and I am very pleased - could not have gone better. Lee came round quickly and accurately assessed what was needed - did not try an... See more

Company replied

Rated 5 out of 5 stars

These guys are the real deal. Professional, trustworthy, reliable and caring. Had a new boiler installed, from quotation to fitting within one week. Had a small issue post installation, however the gu... See more

Company replied


Company details

  1. Gas Installation Service
  2. Boiler and Heating Service

Written by the company

If you require cost effective, reliable heating and plumbing engineers then look no further. Operating throughout Bristol and the surrounding areas. we cater to all domestic and commercial client's central heating, gas and plumbing requirements. L & P Heating Services Ltd have been established for 20 years and we have the knowledge and expertise needed to ensure that you receive nothing but the best service. Our reputation has been developed through hard work and reliability.

Supporting the people of Bristol with boilers on finance!

Written by the company

Spread the cost of your new boiler unto 10 years - with zero deposit options
L&P Heating Services Ltd are proud to work with both Worcester Bosch and Hitachi Capital UK plc to offer our customers market leading payment options. Why spend your hard earned savings on a new boiler when you can spread the cost or why settle for a "budget" boiler when you can spread the cost? What ever your needs L&P Heating have an option for you. Click through to our website for more details
short on time?
Don't wait in for endless boiler salesmen or missed meetings! L&P Heating Services can offer an online boiler quote in just 60seconds! Click through to our website for more details

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,122)

157 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast, efficient, knowledgeable and value-for-money boiler replacement

I'd been thinking about replacing our somewhat ancient combi boiler.. when I did a search on the Worcester Bosch website to compare the quote i'd got from a local plumber, I was amazed how much cheaper L&P Heating were.. I thought there must be a catch, but there wasn't - within the space of three days they had come and carried out the job smoothly and quickly. They are now going to do my folks' place as I was so impressed. Thanks to Lee and the gang.

29 September 2025
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you for your 5 star review and kind words Ed! We're delighted you were pleased with our prompt and smooth service. We truly appreciate your trust and look forward to helping your folks soon. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Very impressed with L & P

Very impressed with L & P. Lee inspired confidence immediately and made recommendations that were far superior than competing companies.

The new boiler was fitted into a very tight cupboard upstairs, it was very difficult, however, the team went above and beyond – four of them came to carefully carry the boiler upstairs, which wasn’t easy, but they managed it brilliantly and without complaints. Everything was fitted neatly and professionally, and the heating and hot water are now working better than ever before. Great workmanship and a really reliable company – highly recommend!

30 September 2025
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thanks so much Irene! We're thrilled you're happy with the installation and our teams work. It was a pleasure getting your new boiler up and running - enjoy the warmth.
Many thanks L&P Heating team.

Rated 5 out of 5 stars

Many thanks for a great friendly & top…

Many thanks for a great friendly & top class service. We were most delighted. Many thanks once again. 😃👍

26 September 2025
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you so much for your kind words! We're delighted you were happy with our service and really appreciate your support. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Professional and friendly

Prompt, honest and professional service and really friendly. Even used there knowledge and experience to save me a couple of hundred pounds.

26 September 2025
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thanks a lot Tim! Great to hear we could help and save you some money. We really appreciate your feedback and look forward to helping again anytime. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Amazing company

Amazing company, brilliant service and really helpful from start to finish. Installation of new boiler was extremely quick and efficient.
Thank you

29 September 2025
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

We're so pleased you had a good experience - thank you for choosing us for your boiler installation, Many thanks L&P Heating team.

Rated 5 out of 5 stars

1st class company to work with

Great communication, did exactly what was agreed. High quality of work. Left things clean and tidy. Follow up call to make sure everything was OK. I highly recommend this company

26 September 2025
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Hi Paul, Thank you for your great feedback! We're so pleased you're happy with our work and service. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Excellent service

Punctual, courteous, thorough and quick.

24 September 2025
Unprompted review
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thanks for your review Helen! We're happy we could provide punctual, courteous and thorough service quickly. We appreciate your support. Many thanks L&P Heating team.

Rated 4 out of 5 stars

AC fitted to lounge and bedroom

Two men arrived nice and early, looked at the job and then had to wait nearly an hour for the next two men to arrive with the AC units to fit. They then started working on fitting the outside unit and the lounge AC unit. Then found some wire had been left behind and 1 worker had to go back to Bristol to pick it up a round trip of 1 and half hours. When he got back most of the work had been done. The job they done was very good and before they left they tested the AC with temporary connection. The electrician was booked for the next day to complete the connection and fit a new consumer unit. He arrived early and looked at the job and decided it was a bigger job to fit the consumer unit than he thought and he had forgot his meter and had to go back to Bristol to pick it up. Two and half hours later he came back and decided there was no need to fit a new consumer unit and used the unit next to the one which was going to be replaced. Did the job and tested everything was working. I have ran the AC on cooling and heating and would recommend it to anyone. The guys did a very good job fitting and would recommend them. Just couldn’t understand how on both days something had been forgotten, the job would have been done a lot quicker if they were more organised.

12 September 2025
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you so much for taking the time to leave such detailed feedback Ian. We’re really pleased to hear you’re happy with the quality of the installation and that your new AC system is working well.
We also appreciate your comments regarding the delays and organisation — we take this on board, as we’re always looking for ways to improve our efficiency and customer experience.
It’s great to know you’d recommend us, and we truly value your support. If you need anything in the future, please don’t hesitate to get in touch. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Very respectful

Very respectful.
I had a phone call to let me know the time of arrive to fit my boiler.
They put a protective cover on my stairs and cleared up as they went along.
They also showed me how to work everything before they left.
Highly recommended

12 September 2025
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you so much for this review Natasha. We really appreciate your custom. We’re here for you anytime. Many thanks L&P Heating team.

Rated 5 out of 5 stars

L&P Review

L&P visited to assess our heating requirements on a Thursday, quote came the same day, which we accepted. Within 6 days
of acceptance the boiler was fitted, commissioned and registered.
The engineers were efficient, polite and respectful, what more can I say.

12 September 2025
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

We're happy to see that you had a 5-Star experience with L&P Heating Services Ltd. Thanks for sharing your experience. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Great as always.

5 September 2025
Unprompted review
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you for taking the time to leave us a review Nick - we hope to see you again next year. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Couldn't be better.

We were treated as if we were their only customer...
Very professional, courteous, tidy and very quick without making mistakes...... I have enaged a lot of tradesmen in my time. L&P Heating Services Ltd deserve the crown ! Thank You.

30 August 2025
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

The team here at L&P Heating Services Ltd are thrilled to receive such great rating, thank you David. Please let us know if there is anything we can help you with in the future. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Well that was easy!

Well that was easy!
Enquired about new boiler last week, lee called me from his holiday in Tenerife, turned up Monday morning to sort out a quote, and check the system. Finance was arranged within minutes and the boiler was fitted yesterday morning! Installation was great (forgot the name of the installer) he was brilliant, explained the settings etc and cleaned up so much that you’d never known he had been!
All ready for winter now

4 September 2025
Unprompted review
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

We're happy to see that you had a 5-Star experience with L&P Heating Services Ltd. Thanks for sharing your experience John. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Very professional and polite service

Very professional and polite service, thank you. The boiler is working well!

3 September 2025
Unprompted review
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you for taking the time to leave us this review Roy. We hope to see you again next year. Many thanks L&P Heating team.

Rated 5 out of 5 stars

I've just had my anual boiler service…

I've just had my anual boiler service done again by L&P heating services. The engineer,Simon rang to give me a time of arrival and turned up on time. Service was carried out with no fuss or mess.
I can recomednd L&P for instalation and servicing. Well done.

2 September 2025
Unprompted review
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you for your great review Gary - we hope to see you again next year. Many thanks L&P Heating team.

Rated 5 out of 5 stars

From quote to completion all went…

From quote to completion all went smoothly and had great communication. Job done quickly and couldn't be happier. Highly recommend

25 August 2025
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

We are incredibly grateful that you took the time out to leave us a 5-Star review Sarah - many thanks L&P Heating team.

Rated 5 out of 5 stars

Replacement boiler

I required a new boiler to replace our ageing one. L&P came in with a very competitive quote so we ask them to do the job.
I was very impressed with the service we received. The chaps who came to our house were extremely courteous and took great care to protect the carpets etc. I cannot recommend L&P highly enough and will not hesitate to recommend them to anyone that asks.

30 August 2025
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

We really appreciate you taking the time to share your rating with us Helen. We hope to see you again in the future. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Outstanding Service

We couldn’t be happier with L&P Heating Services! They installed our boiler the very next day and the whole process was quick, professional, and stress-free. The team were friendly, efficient, and really went above and beyond to make sure everything was perfect. It’s rare to find such reliable service these days – highly recommended!

21 August 2025
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you so much for this 5-star review Chelsea. We really appreciate your custom and are here for you anytime. Many thanks L&P Heating team.

Rated 5 out of 5 stars

A great professional service from start…

A great professional service from start to finish. It is so nice to have a company that arrives when they said they would arrive, know what they are doing, have pride in their work, and care what the installation looks like. I’m very pleased with my air conditioning, it’s been sized perfectly for the room, and looks great.

15 August 2025
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you so much Graham for taking the time to share your experience with L&P Heating Services Ltd. We take pride in knowing our customers are happy with the service they have received. Many thanks L&P Heating team.

Rated 5 out of 5 stars

Very professional

Very professional, clean and tidy, friendly all done very well 👌 would recommend

21 August 2025
L&P Heating Services Ltd logo

Reply from L&P Heating Services Ltd

Thank you so much for the positive rating Steve. We're happy that you're happy. Many thanks L&P Heating team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look