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Lamps Plus® Reviews 

16,284
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 416 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the wide selection of quality products, finding what they need thanks to transparent and detailed descriptions. Many highlight the user-friendly website, noting its easy navigation, effective filtering tools, and simple ordering. Reviewers also appreciate the competitive and fair pricing, with orders arriving on time and in good condition, alongside helpful customer service. However, some customers also noted issues with product functionality, such as items arriving broken or failing shortly after purchase.

What people talk about most

Product

People report positive experiences with products, praising the great variety, selection, and ease of finding... See more

Website

Clients share positive opinions on the website, frequently praising its ease of navigation and user-friendly... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease of use and... See more

Order

Customers generally report positive experiences with the ordering process, finding it easy and fast with... See more

Price

Reviewers mention positive feedback about price, often highlighting great value, reasonable pricing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The company is refreshingly easy to deal with. They are an established and reputable firm with a proven track record that gives me great peace of mind. I trust their commitment to a frictionless resol... See more

Rated 5 out of 5 stars

I am so excited about my new lamp! I have been looking and looking and finally landed on the LampsPlus site and am completely delighted at the hundreds of options, looks like nice quality too and pre... See more

Rated 5 out of 5 stars

Always able to find quality merchandise at good price points here. Website is user friendly and easy to navigate to product I'm searching for. Expansive inventory of quality products. LOVE LampsPlus!... See more

Rated 5 out of 5 stars

I had difficulty finding a way on your website to order a 12" downrod (independently, without ordering a fan). I used the live chat feature and connect with Shannon A. She provided me with a link to a... See more


Company details

  1. Lighting Store
  2. Furniture Store

About Lamps Plus®

Written by the company

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

16K reviews

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1-star

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4.6

All reviews

(16,284)

407 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The coupon code

The coupon code, after signing up for texts and emails for 15% off, said no longer valid and expired. It's called "spring" and is on the homepage. My item was regularly priced and met terms/conditions.

They responded below but please know you don’t get those terms until **after** you sign up for emails/txts

8 March 2026
Lamps Plus® logo

Reply from Lamps Plus®

We’d like to apologize for the exclusive Lamps Plus coupon offer not applying to your order. It’s important to us to ensure your shopping experience is satisfactory and you can benefit from our sale event. Per the coupon terms that can be found on our website, this offer is valid only on Lamps Plus exclusive brands and cannot be applied to special orders. If you want to discuss this matter further or provide additional feedback, please feel free to contact us.

Rated 2 out of 5 stars

couldnt use coupon code for 30.00 then…

couldnt use coupon code for 30.00 then you send me to save 40.00 at capitol one. Item is deleted from Amazon today, the day I'm shopping for it. even this feedback filling in the date is a hassle. Please just ship my crap for march 6th like Amazon would have. I don't need any more coupons either for your overpriced sale items. I would like to add that the deletion of your item was Amazons fault, not Lamps Plus. Thank you for the form letter, I upgraded my review to 2 stars which is generous.

4 March 2026
Lamps Plus® logo

Reply from Lamps Plus®

Thank you for placing your order with us and for sharing your feedback. We’re very sorry to hear that you were unable to take advantage of our current discount event. After reviewing your order, we found that all items were already purchased at discounted sale prices. Per our terms and conditions, promotional discounts cannot be combined with existing sale pricing. We apologize for any confusion this may have caused. If you have any further questions or need assistance, please let us know we’re here to help.

Rated 5 out of 5 stars

User friendly website

The website is user friendly with easy selection method, plenty of descriptions and customer photos, prices clearly stated. Great deals on open box. Checkout is straightforward and efficient.

5 March 2026
Rated 4 out of 5 stars

Found the perfect light fixture

I was looking for just the right dining room light fixture. The filter feature helps to narrow down my preferences but wow, there's a huge selection of so many beautiful styles.
Overall, the website was easy to navigate. Online purchasing was easy and fast. I love that there is free shipping.

1 March 2026
Rated 3 out of 5 stars

It's very difficult to search

It's very difficult to search for specific types of items. You certainly have a lot of options, but it's hard to find what one would like. Free returns would be nice. Also, you've sent numerous offers for "$30 off" but none of them worked.

1 March 2026
Lamps Plus® logo

Reply from Lamps Plus®

Thank you for sharing your experience, we're sorry to hear you had troubles navigating our website. Our sales team would be happy to help you find something that better fits your needs and is also eligible for our exclusive discounts. Please feel free to reach out to our sales team at 800-782-1967 so we can work with you to find the right solution.

Rated 5 out of 5 stars

Very easy to order

Very easy to order. With a great selection of lights and many other household items. I still have more to order. I just have to make my decision for the rest of the house .

25 February 2026
Rated 1 out of 5 stars

You did not give me a $30 discount for…

You did not give me a $30 discount for providing my email address.

20 February 2026
Lamps Plus® logo

Reply from Lamps Plus®

We’d like to apologize for the exclusive Lamps Plus coupon offer not applying to your order. It’s important to us to ensure your shopping experience is satisfactory and you can benefit from our sale event. Per the coupon terms that can be found on our website, this offer is valid only on Lamps Plus exclusive brands and cannot be applied to special orders. If you want to discuss this matter further or provide additional feedback, please feel free to contact us.

Rated 5 out of 5 stars

I ordered outdoor lights (different…

I ordered outdoor lights (different lights - total of 5) but forgot to order light bulbs. So, I chatted with an agent, provided my order number and within seconds she had my required 5 lights bulbs in the cart for me! So easy - very grateful. I believe her name was Nuria?

20 February 2026

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