LambdaTek Reviews 5,093

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality of the products, noting that items perform exactly as expected and arrive in perfect condition. Many appreciate the competitive pricing and the straightforward ordering process, with clear and detailed product descriptions. The delivery service is often praised for being fast, reliable, and on time, even for international shipments, with good tracking information and secure packaging. Reviewers also commend the prompt and helpful communication from the sales team and support staff. However, some customers experienced issues with delivery, particularly concerning UPS, mentioning a lack of notification for delivery times and difficulties with rescheduling. A few people also reported significant delays in receiving their orders, with some packages being lost or arriving broken. There were also instances where customers received faulty products and faced challenges with the return and refund process, including concerns about potential charges for testing or courier fees.

What people talk about most

Product

People report positive experiences with product, often highlighting the excellent quality and functionality... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Order

Reviewers mention positive feedback about order. Many customers found the ordering process straightforward... See more

Service

Consumers find service to be positive, with many praising the excellent support, fast service, and quick... See more

Price

Clients share positive opinions on price, often finding products at exceptionally good prices and competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We had fast service and our order was delivered very quickly. We would prefer in our next collaboration to have a discount and credit upon payment of the invoice rather than prepayment.

Rated 5 out of 5 stars

I was looking in buying an ACER travelmate laptop. All my previous laptops in UK were of this type, however since my re-location to Greece a few months ago, it was not possible to order from a UK-base... See more

Rated 5 out of 5 stars

Purchase was very straightforward and arrived on time. I just wish they'd sent a proper VAT receipt without pressing me to sign up for special "business account" terms. Not a big deal, but probably... See more

Rated 5 out of 5 stars

I recently purchased the G.Skill Trident Z5 Neo RGB DDR5-6000 32GB memory kit and the Kingston FURY RENEGADE 2TB NVMe SSD from Lambdatek, and my experience was excellent. The ordering process was... See more


Company details

  1. Computer Store
  2. Software Company

Information provided by various external sources

LambdaTek is one of the largest online stores with more than 80.000 product lines in stock. Product prices are constantly monitored by active market research aided by dedicated in-house technology, allowing us to bring the best deals to you, the customer. This has helped establish LambdaTek's reputation as the best value one-stop store for both consumers and corporate businesses alike. Testament to our level of service is the outstanding feedback left on various independent review sites. This feedback is the main reason why many decide to shop with us. Don't take our word for it, have a look yourself!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everithing was fine

The whole experience of the transaction was wonderful I received the product according to the delivery instructions at my place The packaging was without any problems and the product was what I wanted I would definitely recommend your company to my friends I hope to have more transactions with future with you

6 October 2023
Unprompted review
Rated 1 out of 5 stars

Avoid! Avoid! Avoid!Avoid! Avoid! Avoid!Avoid! Avoid! Avoid!Avoid! Avoid! Avoid!

I placed an order and heard nothing bar a recognition email that I had placed the order.
I then checked later and my order had been cancelled by these clowns with no email, no reason, no apology, nothing.

27 October 2023
Unprompted review
LambdaTek logo

Reply from LambdaTek

Dear Mr Rough,

You should have been sent an email explaining, and indeed been offered an apology. This is what happened in all cases save for yours.

This was our oversight from a rep of ours but to explain (but not seek to excuse) a little, Friday last was something of an aberration of a day for us.

A major sever error left numerous malfunctioning scripts and this eventuated in lots of erroneous data being sent out on our website and other platforms.

In many cases we desperately sought to supply what we can; in others it wasn't tenable as the items were not even readily available from us or anywhere else.

I concede you absolutely should have been notified by us. This was our mistake and not something we'd consider standard practice at all.

If you do wish to use us again I can assure you the unfortunate experience will not be replicated.

I would also like to offer you a £20 voucher, which is a good as cash on our store, if you would like to consider us in future.

I have applied this. But should you wish to discuss this further, you have all my details. I would very much like to speak with you.

Best Regards
Joseph Thomas
General Company Manager
01865-791055

Rated 5 out of 5 stars

Surprisingly good service

Surprisingly good service! Ended up on their page after looking for Lenovo tab p12 pro for ages, and price they offered was really competitive. I was a little bit worried before I placed an order with them due to many scam websites showing up recently. So checked Trust Pilot, company house history, google reviews and their phone line, which was a little bit odd as it worked one afternoon but when rang up on friday the next day I couldn’t get through, like the line was disconnected, however decided to place my order and use Paypal and credit card as a payment option just to be safe. Tablet arrived as advertised, I also ordered folio case also lenovo brand from them as a separate order. The case was supposed to be in generic box but brand new, but actually it came in sealed original box, which was even better. This company is a hidden gem, I wish google search would promote them a bit higher so I could found them earlier. Generally really good experience.

One thing to add, despite tablet arriving fully sealed, someone had already activated a warranty 2 months prior with lenovo- but that wasn’t an issue in the end as when provided Lenovo with invoice they reset it and gave me full 12 months.
Considering service and proce highly recommended shop.

14 October 2023
Unprompted review
LambdaTek logo

Reply from LambdaTek

Dear Tomasz
Thank you very much for taking the time to leave this positive review.
Apologies for your difficulties in calling is on Friday, the phone system was down due to a temporary network failure. However we are always available on chat in the unlikely event of it happening again.

Rated 5 out of 5 stars

I will certainly order again

It was the first time that I order from Lambda Tek and I could not be happier with my decision. Very good price quality and very good packaged. I will certainly order again.

18 September 2023
Unprompted review
Rated 5 out of 5 stars

Very clear and fast help on anything.

I had a very clear and fast response on some corrections in the invoice, as also the payment (I had to pay a small extra charge for shipment, due to heavy equipment). So the transaction was easy and very fast. Very fast was also the delivery, I received the equipment in 2 days!

22 September 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely useless!

Absolutely useless!

I've chased them 4 or 5 times now for a price and availability on 2TB of DDR5 RDIMMs (128GBx16) for a server upgrade I need to perform. I get that this is pretty scarce stuff at the moment, but following numerous live chats and emails I still haven't even had a response from their sales team 2 weeks later.

I wouldn't mind, but it's only about £30,000 worth of business!

24 August 2023
Unprompted review
LambdaTek logo

Reply from LambdaTek

Dear Nathan,

I'm utterly taken back to read this. Could you please reach out to me personally via jthomas@lambda-tek.com? I can't find this numerous contact you've had with us in our database, but perhaps we ought just to speak directly. As the Company Manager I'll soon be able to A) work out what has happened, B) Get you some idea on when we can supply these items.

Thank you

Joseph

Rated 1 out of 5 stars

wrong product sent…

Ordered 8x speed dvd which showed as two in stock but have been sent 16x speed which are of no use to me. Tried to phone but man on other end was impossible to hear have now sent email. why did they bother to send wrong product and taking my money instead of just admitting they didn't have the correct dvd in stock.

8 August 2023
Unprompted review
LambdaTek logo

Reply from LambdaTek

Dear Sheila,
I can see that our returns team are currently handling your request, whch of course will be honoured. We are puzzled however (?), as it would seem we sent you an ugraded product (16x) which is BETTER than what you ordered (8x), and of course 100% compatible. Normally our customers are grateful when we do this, but it seems to have upset you instead ....

Rated 2 out of 5 stars

Untrustworthy

They claimed to have the item I wanted in stock, then once they had my money admitted they didn't. Now they tell me I can't cancel the order. I am certainly not going to trust them again.

(No-one refused anything, the website says I can't cancel my order - it was quite clear. I am now assured that the goods will arrive in a couple of weeks, we'll see. I need the kit so I'll just have to hope.)

26 July 2023
Unprompted review
LambdaTek logo

Reply from LambdaTek

Dear James, we are confused: Why are you saying we "refused" to refund you? We just got an email from you saying you wish to wait for the item to come back in stock? Do you prefer to cancel the order and be refunded instead?

Kind regards
LambdaTek

Rated 2 out of 5 stars

Slow delivery and poor return policy

Item took over two weeks to be delivered despite ordering 1-2 days delivery. Their returns policy is also poor as they only accept items returned unopened or faulty. I found the product was unsuitable for my setup but now can't return it. Would recommend not using this site.

9 July 2023
Unprompted review
Rated 1 out of 5 stars

Ordered xbox controllers for £29

Ordered xbox controllers for £29, it said a qty of 281 in stock.
Took payment and then I got an email telling me they won't be fulfilling it due to no stock. Liars! Would not trust this lot at all. Will never use again and I suggest you steer clear also.

7 June 2023
Unprompted review
LambdaTek logo

Reply from LambdaTek

hello simon, so sorry about this disappointment. The stock on special offer vanished of the shelf before we could process your order!
Kind regards
The LambdaTek Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look