Ladypool Cycles Reviews 

53
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I bought New for my daughter. We are happy with the product. Customer Service was good. My daughter enjoying her new back. Very Good experience

Rated 5 out of 5 stars

Welcoming Pleasant Polite Professional & Courteous service (Aziz The Man) the Best Prices In Town!! Fitted me in for needed work on Bike @ a far more agreeable price than other quotes id been give... See more

Rated 5 out of 5 stars

Brilliant service and bike.The guys were chatty and clearly bike lovers themselves .Brilliant CUSTOMER SERVICE.I have made 2 bike purchasers total of three thousand pounds.I highly recommend LADYPOOL... See more

Company replied

Rated 1 out of 5 stars

Very poor service ordered a Iki baby seat, a week with no update so I decided to message on Google. They did reply about my enquiry but clearly forgot so I then had to message again. They did get back... See more

Company details

  1. Bicycle Store

Information provided by various external sources

We are very passionate about everything cycling here at Ladypool Cycles, we always aim to give all our customers 101% in the best Service and Buying Experience possible. We are your one-stop bike shop we do bike repairs in-store and sell new bicycles from world leading brands and cycling accessories, clothing and parts. We will always give you our honest opinion and advice.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

53 reviews

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4.3

All reviews

(53)

1 review in the last 12 months

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Rated 5 out of 5 stars

Brilliant shop

Brilliant shop. Excellent customer service, its nice to deal with the owners who clearly know and love their trade. In addition to fixing my brakes, they also did lots of little helpful things at the same time such as mounting lights I bought. It makes a difference. Thanks

21 October 2020
Unprompted review
Rated 5 out of 5 stars

I went to get my cube bike cassette and…

I went to get my cube bike cassette and chain replaced he got me very good deal on the exact parts that i wanted and very competitive price also he fitted everything perfectly at reasonable price too and the bike feels amazing and very smooth again so thank you very much for fixing my bike. Also highly recommended local bike shop.

5 March 2020
Unprompted review
Rated 5 out of 5 stars

Great staff & service

Really helpful staff who went above and beyond what I’d booked in to have done to my bike. Came away very happy and with a bike that was transformed!

19 February 2020
Unprompted review
Rated 5 out of 5 stars

Bringing dead bikes back to life.

My bike was dropped of on Sunday for a Service and inner tube replacement, new chain, new brake cables, all the nuts and bolts were tightened. My bike was not rideable when given to ladypool cycles, after they worked their magic it now feels like a brand new bike. They really know what they’re talking about when it comes to repairs, they tell you everything beforehand, no hidden costs, no small print.

I would highly recommend this to anyone looking to get their bike in action again.
Affordable, honest, great customer service and quality service!!

6 February 2020
Unprompted review
Ladypool Cycles logo

Reply from Ladypool Cycles

Thank you for your positive feedback, it gives us great satisfaction to know our work has made a great difference to your bike and riding.

Rated 5 out of 5 stars

10/10 service

Great customer service. Really helpful. Better prices compared to other bike shops.

6 February 2020
Unprompted review
Ladypool Cycles logo

Reply from Ladypool Cycles

Thank you for your positive feedback.

Rated 5 out of 5 stars

Great service

Just completed 350 miles on rough ground with a heavily laden mountain bike which didn't so much as flinch thanks to a thorough service from Ladypool Cycles - they even got rid of the annoying handlebar squeak that it's had for 15 years! Friendly, helpful & reliable service - as always. I wholeheartedly recommend.

14 August 2019
Unprompted review
Rated 5 out of 5 stars

Bottom bracket

Work was a good job, well done and as promised carried out and completed on the same day

7 August 2019
Unprompted review
Rated 5 out of 5 stars

The chap at the shop was very helpful

The chap at the shop was very helpful , got my boys to try the cycles and made sure they were the right size for them , purchased 2 bikes for my boys aged 5 and 7 and ended up buying a bike for myself too

6 August 2019
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service; given with honesty. Time given to explain to the customer of the features and options with the various bikes. When purchased, they kindly helped with putting the bike in to the car.

6 August 2019
Unprompted review
Rated 4 out of 5 stars

I always choose Ladypool for bike…

I always choose Ladypool for bike servicing because they really seem to know what they're doing and the guys are friendly and welcoming. I have just bought a bike from them and they took a lot of time making sure it fitted me properly.

4 August 2019
Unprompted review
Rated 4 out of 5 stars

so far very good service

so far very good service, however the bike i purchased seems to be poorly made by the manufacture i'm returning the bike on sat and will update this review accordingly

Fingers crossed

26 July 2019
Unprompted review

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