Lacoshop Reviews 

5,420
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Not even a 1 its a total scam I ordered before Christmas 2 perfume calendars never received them I would keep well away from this company and of course your going to say it's not you

Rated 1 out of 5 stars

I ordered a squishmallow advent calendar in October after following an Instagram link, and had tracking information, although all in Chinese. I received an email to say it had been delivered, when it... See more

Company replied

Rated 1 out of 5 stars

I ordered 3 x perfume advent calendars from a Facebook advertisement. These were marked as delivered but never arrived. I asked for a refund and initially had a couple of replies to say package has be... See more

Company replied

Rated 1 out of 5 stars

This is a scam company ! Beware! ordered two advent calenders in November and received nothing. No good saying its another company, the payment name is LACOSHOP from the bank statement! UPDATE did a... See more

Company details

  1. Home & Garden

Information provided by various external sources

LACO spécialiste des produits d'entretien pour votre maison et des produits pour votre bien être. Achetez chez le fabricant et profitez des meilleurs tarifs.


Contact info

1.1

Bad

TrustScore 1 out of 5

5K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 72% of negative reviews

Typically replies within 1 week

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1.1

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(5,420)

44 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam Company - do not use

I ordered a perfume Advent Calendar on 4/11/25. Paid AUD $73. Emailed them and they responded saying it had cleared Customs on 27/11/25 and that I would receive it soon. Nothing has arrived and my email sent 2 days ago came back saying it couldn't connect to Laco Shop. Definitely a Scam; scumbags.

2 December 2025
Unprompted review
Lacoshop logo

Reply from Lacoshop

Thank you for your review. After checking your message, we can confirm that your description does not match our business.
We do not sell advent calendars, and we are not affiliated with the company named “Laco&Shop” (laco-shop.com).
Several customers have unfortunately confused our business with theirs because the names are similar.
Please double-check the website where you placed your order.
If you believe you ordered from us, kindly send us your order number or confirmation email, so we can verify it.
Without this information, we are unable to link your review to a genuine experience with our store.
Thank you for your understanding.
Laco Team

Rated 1 out of 5 stars

Ordered from facebook website in…

Ordered from facebook website in November
Still hasn’t arrived 😡
I’m guessing by reading reviews to late it’s a scam
I’ll get on to the bank today to see if I can get money bk
You bunch of robbing b@st@rds
I bust my gut all year for TW@TS like you to steal
Karma will bite your arses

7 November 2025
Unprompted review
Lacoshop logo

Reply from Lacoshop

Hello,

We are sorry to hear about your situation. However, the order you describe does not relate to our business.

We do not run Facebook ads for the product you mentioned, and we have no record of any order placed under your name.
Your message appears to refer to another website with a similar name, which has caused confusion for several people.

Our website is active, and all verified orders are processed with support available.
If you believe you may have ordered from us, please provide your order number or confirmation email so we can check. Without this information, we cannot link your review to a genuine experience with our store.

We understand your frustration, and we genuinely want to help—please double-check the website where the purchase was made, as it is very likely not us.

Thank you for your understanding.
Laco Team

Rated 1 out of 5 stars

Ordered from Laco&Shop perfume advent…

Ordered from Laco&Shop perfume advent calendar, no show !! its now 4th December. £36.00 robbed ! ITS DEFINATELY A SCAM ! dont buy.

21 November 2025
Unprompted review
Lacoshop logo

Reply from Lacoshop

Thank you for your review. After checking your message, we can confirm that your description does not match our business.
We do not sell advent calendars, and we are not affiliated with the company named “Laco&Shop” (laco-shop.com).
Several customers have unfortunately confused our business with theirs because the names are similar.
Please double-check the website where you placed your order.
If you believe you ordered from us, kindly send us your order number or confirmation email, so we can verify it.
Without this information, we are unable to link your review to a genuine experience with our store.
Thank you for your understanding.
Laco Team

Rated 1 out of 5 stars

advent calendar

Ordered this advent calendar off this website last month I made the mistake of not looking at reviews and I've been tracking it ever since apparently last night it got delivered but nothing came there's no communication whatsoever from this website I've used their email twice absolute radio silence

4 December 2025
Unprompted review
Lacoshop logo

Reply from Lacoshop

Thank you for your review. After checking your message, we can confirm that your description does not match our business.
We do not sell advent calendars, and we are not affiliated with the company named “Laco&Shop” (laco-shop.com).
Several customers have unfortunately confused our business with theirs because the names are similar.
Please double-check the website where you placed your order.
If you believe you ordered from us, kindly send us your order number or confirmation email, so we can verify it.
Without this information, we are unable to link your review to a genuine experience with our store.
Thank you for your understanding.
Laco Team

Rated 1 out of 5 stars

Ordered an advent perfume calendar…

Ordered an advent perfume calendar stating it had arrived. Tracking number no longer exists. This site is a scam spent $126 AU dollars on this site. I have reported to consumer protection and REDDIT scam site. DO NOT BUY FROM THIS SITE!!!!

1 November 2025
Unprompted review
Lacoshop logo

Reply from Lacoshop

Thank you for your review. After checking your message, we can confirm that your description does not match our business.
We do not sell advent calendars, and we are not affiliated with the company named “Laco&Shop” (laco-shop.com).
Several customers have unfortunately confused our business with theirs because the names are similar.
Please double-check the website where you placed your order.
If you believe you ordered from us, kindly send us your order number or confirmation email, so we can verify it.
Without this information, we are unable to link your review to a genuine experience with our store.
Thank you for your understanding.
Laco Team

Rated 1 out of 5 stars

SCAM SCAM SCAM DO NOT ORDER.

SCAM SCAM SCAM DO NOT ORDER.
I ORDERED A PERFUME ADVENT CALENDAR THAT HAS NEVER ARRIVED. THEY SAID DELIVERED WITH NO PHOTO. MANY HAVE HAD THE SAME. AVOID

21 November 2025
Unprompted review
Lacoshop logo

Reply from Lacoshop

Thank you for your review. After checking your message, we can confirm that your description does not match our business.
We do not sell advent calendars, and we are not affiliated with the company named “Laco&Shop” (laco-shop.com).
Several customers have unfortunately confused our business with theirs because the names are similar.
Please double-check the website where you placed your order.
If you believe you ordered from us, kindly send us your order number or confirmation email, so we can verify it.
Without this information, we are unable to link your review to a genuine experience with our store.
Thank you for your understanding.
Laco Team

Rated 1 out of 5 stars

Advent calender

Ordered a advent calander but 2 months later no messages or communication and no advent calander. It is a scam. Website is gone

29 October 2025
Unprompted review
Lacoshop logo

Reply from Lacoshop

Thank you for your review. After checking your message, we can confirm that your description does not match our business.
We do not sell advent calendars, and we are not affiliated with the company named “Laco&Shop” (laco-shop.com).
Several customers have unfortunately confused our business with theirs because the names are similar.
Please double-check the website where you placed your order.
If you believe you ordered from us, kindly send us your order number or confirmation email, so we can verify it.
Without this information, we are unable to link your review to a genuine experience with our store.
Thank you for your understanding.
Laco Team

Rated 1 out of 5 stars

SCAMMED WITH THE ADVENT PERFUME…

SCAMMED WITH THE ADVENT PERFUME CALENDAR AND LOST €42

22 November 2025
Unprompted review
Lacoshop logo

Reply from Lacoshop

Thank you for your review. After checking your message, we can confirm that your description does not match our business.
We do not sell advent calendars, and we are not affiliated with the company named “Laco&Shop” (laco-shop.com).
Several customers have unfortunately confused our business with theirs because the names are similar.
Please double-check the website where you placed your order.
If you believe you ordered from us, kindly send us your order number or confirmation email, so we can verify it.
Without this information, we are unable to link your review to a genuine experience with our store.
Thank you for your understanding.
Laco Team

Rated 1 out of 5 stars

I've just been on email to track my…

I've just been on email to track my order. It's no longer available. I ordered a pop up tree in November!

Is the site a scam???

Very disappointed and annoyed!!!

2 December 2025
Unprompted review
Lacoshop logo

Reply from Lacoshop

Hello,

We are sorry to hear about your experience. However, the situation you describe does not relate to our business.

We do not sell pop-up Christmas trees, and we have no record of an order matching your description. Our website is active, and none of our tracking links lead to unavailable pages.
Several customers have recently confused our business with another company that has a similar name and whose website now appears to be offline.

Please double-check the exact website where your purchase was made.
If you believe your order might have been placed with us, kindly provide your order number or confirmation email, so we can verify it.

Without this information, we cannot link your review to a genuine experience with our store.

Thank you for your understanding.
Laco Team

Rated 1 out of 5 stars

Ordered my calendar at start of…november

Ordered my calendar at start of November. Messaged about this and was told it was on its way. Still not arrived and tracking link no longer available. Poor Christmas for my daughter - great Christmas for them by the numbers of disappointed customers

2 December 2025
Unprompted review
Lacoshop logo

Reply from Lacoshop

Thank you for your review. After checking your message, we can confirm that your description does not match our business.
We do not sell advent calendars, and we are not affiliated with the company named “Laco&Shop” (laco-shop.com).
Several customers have unfortunately confused our business with theirs because the names are similar.
Please double-check the website where you placed your order.
If you believe you ordered from us, kindly send us your order number or confirmation email, so we can verify it.
Without this information, we are unable to link your review to a genuine experience with our store.
Thank you for your understanding.
Laco Team

Rated 1 out of 5 stars

I ordered 3 x perfume advent calendars…

I ordered 3 x perfume advent calendars from a Facebook advertisement. These were marked as delivered but never arrived. I asked for a refund and initially had a couple of replies to say package has been expedited and on route. Now site link unavailable. DONT BUY.

1 November 2025
Unprompted review
Lacoshop logo

Reply from Lacoshop

Thank you for your review. After checking your message, we can confirm that your description does not match our business.

We do not sell advent calendars, and we are not affiliated with the company named “Laco&Shop” (laco-shop.com).

Several customers have unfortunately confused our business with theirs because the names are similar.Please double-check the website where you placed your order.

If you believe you ordered from us, kindly send us your order number or confirmation email, so we can verify it.

Without this information, we are unable to link your review to a genuine experience with our store.

Thank you for your understanding.

Laco Team

Rated 1 out of 5 stars

Ordered 2 advent calenders for my…

Ordered 2 advent calenders for my daughters for christmas and now the site is not available and all order and tracking links do not work. So disappointed.

17 November 2025
Unprompted review
Lacoshop logo

Reply from Lacoshop

Thank you for your review. After checking your message, we can confirm that your description does not match our business.
We do not sell advent calendars, and we are not affiliated with the company named “Laco&Shop” (laco-shop.com).
Several customers have unfortunately confused our business with theirs because the names are similar.Please double-check the website where you placed your order.
If you believe you ordered from us, kindly send us your order number or confirmation email, so we can verify it.
Without this information, we are unable to link your review to a genuine experience with our store.
Thank you for your understanding.
Laco Team

Rated 1 out of 5 stars

This shop is a scam

This shop is a scam. They dont send the item and nonway of getting money back.

2 November 2025
Unprompted review
Lacoshop logo

Reply from Lacoshop

Hello,

We are sorry to hear about your situation. However, the experience you describe does not relate to our business.

We have no record of any order under your name, and we do not sell the product you are referring to. Several customers have recently confused our company with another store that uses a similar name and does not deliver orders.

If you believe your purchase was made with us, please provide your order number or confirmation email so we can verify it.
Without this information, we cannot link your review to a genuine experience with our store.

Thank you for your understanding.
Laco Team

Rated 1 out of 5 stars

Non delivery - I ordered a perfume advent calendar and…

I ordered a perfume advent calendar and the tracking says it’s been delivered even though it hasn’t. I ordered through an advert on Tik Tok shop. Be really careful ordering third party through Tik Tok, it’s full of scammers. Really disappointed and I’ve lost £40. No proof of delivery or anything

25 November 2025
Unprompted review
Lacoshop logo

Reply from Lacoshop

Thank you for your review. After checking your message, we can confirm that your description does not match our business.
We do not sell advent calendars, and we are not affiliated with the company named “Laco&Shop” (laco-shop.com).
Several customers have unfortunately confused our business with theirs because the names are similar.Please double-check the website where you placed your order.
If you believe you ordered from us, kindly send us your order number or confirmation email, so we can verify it.
Without this information, we are unable to link your review to a genuine experience with our store.
Thank you for your understanding.
Laco Team

Rated 1 out of 5 stars

Scam

Order never arrived despite logistics information stating it had. No photograph or card to state where it had been left. Total scam.

22 November 2025
Unprompted review
Lacoshop logo

Reply from Lacoshop

Hello,

We are sorry to hear about your situation. However, the delivery issue you describe does not relate to our business.

We have no record of any order under your name or matching this description.

If you believe your order may have been placed with us, please provide your order number or confirmation email, and we will be happy to verify it.
Without this information, we cannot link your review to a genuine experience with our store.

Thank you for your understanding.
Laco Team

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