Bought a Hohner "Flexrack" Mouthorgan Holder off them at a cheaper price than on all other sites (even including the postage). Excelent item dispatched exactly as described on their website... See more
Company replied
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I place and order on this website, order came but was return to them saying i refused the package, never even set my eyes on the package, now have been waiting for weeks for a refund no respond, custo... See more
Returned a item I thought was broken after a couple of days and they sent it back with no repairs because it was out of battery and worked with the right power adapter (which they did not give) then w... See more
Really quick response in answering a query, item was shipped at the first opportunity and arrived within the advised maximum working days for delivery . Product was as per the advice and at a price wh... See more
Company replied
Company details
Written by the company
Guitars, pianos, keyboards, percussion, audio, and more. Low prices, the largest inventory in the Czech Republic, delivery 2-5 business days, a 3-year warranty, long-distance payment instalments. Musical instruments.
Contact info
Mezi Vodami 23, 143 00, Praha 4, Czech Republic
- communication@kytary.co.uk
- www.kytary.co.uk
3.3
Average
832 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Brilliant service
Brilliant service. Good price. Goods delivered 4 days early. Thankyou.
24 December 2020
Reply from Kytary
Hello Ed, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. Tomas
Terrible company to deal with
I bought a Martin SC13e from them. I waited 6 months for the item. It came with an action like a fairground guitar and notches on the fretboard.
They agreed to contribute £50.00 towards rectifying the problem.
It cost me £50.00 for the Luther and £50.00 in fuel.
Despite many emails I have yet to be paid.
CFMartin are a terrible company when it comes to customer service and Kytary aren't any better. I would think hard about dealing with either company.
Should have bought a Taylor instead.
My luthier did a fantastic job, unlike these clowns
24 December 2020
No replies to my complaints. Wrong product sent. Still waiting....
Wrong power supply sent - even though i contacted prior to this and was assured the right one was available. I have emailed 3 times and so far, no reply. First email sent a couple of weeks ago. Hopefully this will be resolved asap.
24 December 2020
Great products, good prices, great service
I had not heard of Kytary before but would recommend them and use again.
Great products, good prices and good customer service.
24 December 2020
Reply from Kytary
Hello Julie, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. Tomas
Never again will I attempt to buy from…
Never again will I attempt to buy from this online company!
Cancelled my order 2 days before Xmas with no opportunity to seek an alternative.
Very poor customer service
23 December 2020
Reply from Kytary
Hello Rod, we're sorry, but an explanation of the cancellation was sent to you in an e-mail. Your order was cancelled due to the COVID situation and complication with Brexit (we're based in the Czech republic). Our e-shop has been temporarily shut down, unfortunately, all orders from the UK which have not been dispatched were cancelled. Thank you for understanding. Tomas
Alj good
Weird payment method - but all good with fast delivery. Would definitely use again.
23 December 2020
Reply from Kytary
Hi Marc, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. Tomas
Reply from Kytary
Hello Mr. Jameson, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. Tomas
I bought this to replace a similar…
I bought this to replace a similar version I bought 50 years ago. Very very happy with the harmonica, thank you
23 December 2020
Reply from Kytary
Hello Karen, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. Tomas
Good price, backup and delivery
Good price... Good help on instant chat... and pretty quick delivery.
22 December 2020
Reply from Kytary
Hello, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. We hope you will shop with us again in future. Tomas
Kytary a great company to deal with.
First time I have used Kytary due to the Quitto pedalboard I wanted was held in stock and at a good price. I was really pleased with the smooth transaction with my order turning up quickly in great condition with good communication throughout. Excellent and professional service from a great European company, very happy to deal with in the future. Kind Regards Dave.
22 December 2020
Reply from Kytary
Hello, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. We hope you will shop with us again in future. Tomas
Reply from Kytary
Hello, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. We hope you will shop with us again in future. Tomas
Reply from Kytary
Hello, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. We hope you will shop with us again in future. Tomas
100% professional
21 December 2020
Reply from Kytary
Hello, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. We hope you will shop with us again in future. Tomas
Kytary; a great music shop to serve all your musical requirements.
Kytary are a very good company with excellent service and really competitive pricing and with super fast delivery. Outstanding music shop and would definitely use them again and I recommend visiting their web site and see the great offers.
21 December 2020
Reply from Kytary
Hello, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. We hope you will shop with us again in future. Tomas
Order arrived quickly and a great price.
Order arrived quickly and a great price. I was a bit reticent to begin with as this wasn’t UK based but great service and quality product. Will definitely use again 5 stars.
21 December 2020
Reply from Kytary
Hello, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. We hope you will shop with us again in future. Tomas
Great price and FAST delivery,
21 December 2020
Reply from Kytary
Hello, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. We hope you will shop with us again in future. Tomas
Reply from Kytary
Hello, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. We hope you will shop with us again in future. Tomas
Reply from Kytary
Hello, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. We hope you will shop with us again in future. Tomas
I hadn’t used Kytary before and was…
I hadn’t used Kytary before and was wary but h the way exceeded expectations. Quick delivery to the UK considering their location. Well packaged, great tracking and cheap pricing. I will use again!
18 December 2020
Reply from Kytary
Hello, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. We hope you will shop with us again in future. Tomas
Excellent on all aspects
17 December 2020
Reply from Kytary
Hello Peter, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. We hope you will shop with us again in future. Tomas
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