Kundkraft Sverige AB 

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Company details

  1. Electric Utility Company

Written by the company

Kundkraft bygger på den uråldriga idén om att vi är starkare tillsammans. Genom att samla Sveriges elkonsumenter sätter vi press på elmarknaden. Det elbolag som kan erbjuda grön el till lägst pris får leverera el till våra medlemmar. Sedan 1999 har vi bevisat att Kundkraft fungerar. År efter år ligger Kundkrafts elpris ca 20% under snittpriset på marknaden och vi förmedlar enbart grön el. Det kallar vi Kundkraft – på riktigt!


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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Inadequate help

I wanted to change to KundKraft but there is no way to get an answer to an unusual question, and which is not handled by articles they already have on their website. I gave up in the end and am not re-joining their network. I was in their network previously and had the same problem of trying to get answers out of them They make things very stressful.

17 March 2022
Unprompted review
Rated 1 out of 5 stars

Waste of time

Waste of time . I was advised to try Kundkraft after my current supplier changed my rate from 23 öre/kWh to 126öre/kWh. I signed up, but after 6 weeks of them blaming the old firm for the delay and the old firm blaming them they now tell me the change over will be in another 6 weeks time, So for 12 weeks i must continue paying extortionate prices at the old firm. We are cold, we dare not start the heating because we have no way knowing how much more the rate will be increased , and now have to try and find another new supplier as Kundkraft are not interested in fixing the situation.

20 October 2021
Unprompted review
Rated 1 out of 5 stars

Tried calling kundtjänst and got hung…

Tried calling kundtjänst and got hung up on 3 times by 2 different people (Camilla and someone else) until the 4th time I had to try speak in bad Swedish :-(
Worst customer service Ive ever experienced...will not be renewing with Kundkraft!

22 May 2019
Unprompted review
Kundkraft Sverige AB logo

Reply from Kundkraft Sverige AB

Hi Arron! We apologize if you did not get the answers you were looking for when calling our customer service. If there is anything I can help you with now, do not hesitate to contact us at medlemsservice@kundkraft.se

Rated 3 out of 5 stars

yeah

What is the best thing that I can 😊 well I'm going back to Marrakesh 2021

7 November 2018
Unprompted review
Rated 4 out of 5 stars

Bra!

Bra - god behandling och mycket få irritationsmoment.

5 January 2018
Unprompted review
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