KSL Clinic Reviews 

1,280
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 259 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their welcoming attitude, making everyone feel completely comfortable, safe, and fully supported throughout their medical procedures. Consumers also note the exceptional service, transparent communication, and thorough aftercare provided by the knowledgeable team from the initial consultation to final recovery. Some reviewers were not happy with the density or symmetry of the final hair transplant results, feeling that specific sections fell short of expectations. A few individuals noted that certain areas required additional attention, touch-ups, or further discussion after the initial operation was fully completed.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that the team is extremely welcoming,... See more

Service

Users describe positive interactions with service, highlighting the friendly staff and professional care... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the entire process is smooth, welcoming,... See more

Customer service

People report positive experiences with customer service, noting that staff members are professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my hair transplant at KLS Clinic with Dr. Nishal on December 3rd 2025 and I’m really glad I chose them. From the start, everyone was kind, reassuring, and very professional, which helped me... See more

Company replied

Rated 5 out of 5 stars

24 hours after a FUE hair transplant to the crown area and I couldn't be happier with how the procedure went yesterday and how I'm feeling and looking today. Dr. Matee and his wonderful team took g... See more

Company replied

Rated 5 out of 5 stars

From the outset I enjoyed dealing with KSL, their staff were professional, honest and courteous. There was no hard sell or push to be drawn into any procedure or product that KSL provide. I didn... See more

Company replied

Rated 5 out of 5 stars

Easily booked. Reminders sent as appointment was a few months in future. Clinic easy to find. Procedure fully explained. Not pain free but not too bad. In and out in 20 mins. KSL certainly very profe... See more

Company replied


Company details

  1. Hair Transplantation Clinic
  2. also in
  3. Hair Replacement Service
  4. Plastic Surgery Clinic

Written by the company

The UK's Leading Hair Clinic since 2013. We offer complete hair restoration for men and women of all ages suffering from hair loss. We are located across the UK with clinics operating out of Kent and Manchester and offer consultancy services in Bristol and Birmingham. KSL have a wide celebrity client, these include TV Personalities and Sports Stars: Joe Swash (Actor/Presenter), Jake Quickenden (X-Factor), Jack Fincham (Love Island), Gaz Beadle (Geordie Shore), Stuart Hogg (British Lion Rugby) and Paul Robinson (International Ex-England Footballer).

1000's of Lives Changed!

Written by the company

We're Committed to Providing Outstanding Patient Care
Complimentary Consultations | In-person or Virtual Available | Monday-Saturday | Contact us today on 0166 686101 (Kent) or 0161 503 0537 (Manchester).

We Guarantee Our Results!

Reassurance You’re Covered with our 80% Guarantee.

At KSL Clinic we guarantee 80% regrowth of your transplanted hairs, if we do not deliver this, we will carry out a second procedure to achieve the percentage. 

Contact info


4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(1,280)

251 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They are harassing me

They are harassing me and will not take no for an answer.

I told the person who called me that I am not interested any more and that I am going with another clinic.

I then responded to an email they later sent on 15th March chasing me up again and said I wasn't interested.

They harassed me yet again on the 8th April via text and email and I replied to their email telling them once again that I have already said no and I am not interested.

They chased me yet AGAIN on 22nd April and this time my response included in capital letters DO NOT CONTACT ME AGAIN.

They have now sent me another text today 20th May warning me it's my last chance to claim some kind of offer. This constitutes as harassment. AVOID.

20 May 2026
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Matt, We are sorry to hear that you feel this way and sincerely apologise for any frustration caused.

We always aim to communicate professionally and respectfully with anyone who enquires with us, and it was certainly never our intention to make you feel this way.

We appreciate you bringing this to our attention and have ensured that your details have now been fully removed from all future marketing communications.

We wish you all the very best with your hair restoration journey.

Rated 5 out of 5 stars

Really good service

Really good service, I was nervous but they put me at ease. Still waiting for the results to come through but excited to see it all grow

27 March 2026
Unprompted review
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Reply from KSL Clinic

HI Paul,

Thank you for your lovely review! We're so glad we could help you feel at ease. The wait is always exciting—we can't wait for you to see the results grow!

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish at KSL Clinic - Kent, no pressure at all and made to feel very comfortable, DR Matee and his team done a fantastic job, very happy

5 May 2026
Unprompted review
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Reply from KSL Clinic

Hi Daniel,

Thank you for your kind review, we really appreciate your feedback. We’re delighted to hear you felt comfortable and supported throughout your experience at our Kent Clinic, and that Dr Matee and the team provided excellent care.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Been to KSL Manchester for PRP

Been to KSL Manchester for PRP, very friendly atmosphere. Can’t recommend Dr Zeeshan enough for transplant and PRP.

8 May 2026
Unprompted review
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Reply from KSL Clinic

Hi James,

Thank you for your kind review. We’re really pleased to hear you enjoyed the friendly atmosphere and had such a positive experience with Dr Zeeshan for both your transplant and PRP treatments.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

KSL Manchester - Great Team!

The team at KSL Manchester have been amazing throughout the whole process of my hair transplant, not just surgery itself, but the aftercare and PRP treatment. They use methods that make the anaesthetic fairly comfortable (impossible to be fully) which is a relief for someone who hates needles! Great people and great results!

8 May 2026
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Damon,

Thank you for your kind review. We’re really pleased to hear you felt well looked after throughout the whole process, and that our team helped make the experience as comfortable as possible for you. We take great pride in providing the best possible service to all our patients.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Couldn’t recommend KSL enough they made…

Couldn’t recommend KSL enough they made it and easy and smooth process from the off and we’re in constant communication from when I booked to when I got the procedure done.

6 May 2026
Unprompted review
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Reply from KSL Clinic

Hi Jake,

Thank you for your kind review and we truly appreciate your recommendation. We’re really pleased to hear the process felt smooth and easy from start to finish, and that you felt well supported throughout.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Well done KSL Manchester

Well done KSL Manchester. Aged 67 with good back and side hair but the usual big patch front and centre - but not any more. I'm 6 months in and see a better self in the mirror. I still have some patches in the middle from above but once my hair grows more they will be obscured. I am getting a lot of compliments and surprised reactions from friends and family.

5 November 2025
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Tim,

Thank you for your kind review. We’re really pleased to hear you’re already seeing such a positive change at 6 months and feeling more confident.

You still have around 6 months left of growth and maturation ahead, and we’re confident that as your final results come through, you’ll see an even greater transformation. We look forward to seeing your end result develop over the coming months.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

KSL - Manchester

I’d been thinking about having a hair transplant for the best part of 5 years, reluctant to go abroad after hearing some horror stories, I decided to do a little bit of research myself. That’s when I came across KSL.

Having seen some of their social media posts, I did a little more research and decided to book in for a consultation. 
During my consultation I sat down with Steve in their Birmingham office. Steve was extremely knowledgeable and we discussed a realistic outcome, which I was happy with.
Following my consultation, I decided to book in for the procedure.

On the morning of the procedure I was met by Charlie, we discussed the procedure and her calming presence definitely helped reassure me! Charlie took my lunch order and even got me a pistachio stuffed cookie from M&S (thank you!)
I then met with Dr. Zeeshan who took some initial observations and drew on my new hairline, ready for the procedure. Dr. Zeeshan took the time to explain where he wanted to build some density in my existing hairline, which is something I hadn’t considered myself. The numbing was somewhat uncomfortable and was probably the most uncomfortable part of the day, however, once that’s over with, everything else is painless.
The grafts were taken and then there was a short break for lunch. Dr. Zeeshan then made the incisions ready for the grafts to be implanted.
The grafts were implanted by Sabrina and Rox and I cannot thank them enough, they regularly checked on me throughout the procedure and I know it was a very long day for them, with an additional 100 grafts being needed which prolonged the procedure a little. I definitely got the better end of the deal as I got to sit watching Netflix.

Before you leave, you’ve given an aftercare bag containing everything you’ll need for your 14 day recovery period which is a nice little touch and made the recovery process a little bit easier. You get a follow up call on day 3 and 13, with the clinic readily available to answer any questions should you have them. 

I’ve just made it past the 14 day recovery and I’m looking forward to visiting for my PRP treatment in around 6 weeks time. I’m looking forward to seeing my results!

If you’re like me and looking to get a hair transplant but don’t want the risks of going abroad, I’d consider KSL - They’re professional and they care!

* I’ll keep my review updated throughout the process

17 April 2026
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Matt,

Thank you so much for taking the time to share such a thoughtful and detailed review. It genuinely means a lot to the whole team.

We’re really pleased to hear that from your first consultation through to your procedure and aftercare, you felt supported, reassured, and well looked after. We know how big a decision this is after years of thinking about it, so it’s especially rewarding to hear that the care, communication, and teamwork from everyone involved helped you feel confident in your choice.

It’s also lovely to hear such kind words for Steve, Charlie, Dr Zeeshan, Sabrina, and Rox — we’ll make sure they all see your message. Small touches and patient comfort really matter to us, so we’re glad they made a difference to your day.

We’re delighted your recovery is going smoothly so far and look forward to seeing you at your PRP appointment and following your progress as your results develop. Thank you again for trusting us with your journey.

kindest regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Just had my 3rd PRP session with Dr…

Just had my 3rd PRP session with Dr Zeeshan, what a Doctor! Very nice and treated me very well, he injected each and every part I wanted and recommend me oils and shampoos to use. Go with him! And Fiza, she's a really polite and helpful staff! Very Happy today

30 April 2026
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Narmeen,

Thank you for your wonderful review. We’re so pleased to hear you had such a positive experience with Dr Zeeshan and me. It’s great to know you felt well looked after and supported throughout your PRP treatment. We truly appreciate your kind words and look forward to continuing your journey with you.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Simple and effective process with kind staff

The staff were very kind and explained the process calmly. The aftercare was brilliant and I would recommend KSL for anyone interested.

19 December 2025
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi,

Thank you for your kind review. We’re delighted to hear our team made you feel comfortable and well informed throughout the process, and that you were happy with the aftercare provided. We truly appreciate your recommendation.

kind regards,
Fiza
KSL Clinic

Rated 4 out of 5 stars

I had my 12 month review in February &…

I had my 12 month review in February & while I am over the moon with my results, I did point out that I had one area that perhaps needed addressing. Andrew the consultant agreed, and arrangements were made to have the area topped up the following month. Again the whole team have been great and I’m excited and hopeful that this top up only adds to the original procedure.

3 March 2026
Unprompted review
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Reply from KSL Clinic

Hi Reece,

We’re really pleased to hear you’re over the moon with your results and that the team have continued to support you throughout your journey. It’s great to know the follow-up was handled smoothly and we’re confident your top-up will further enhance your outcome. We really appreciate your trust in us and are very grateful for you kind words.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Absolutely amazing staff

Absolutely amazing staff, very professional and friendly and gave plenty of advice on how to best treat the aftercare

24 April 2026
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Jack,

It’s a pleasure to hear that we’ve been able to provide the best possible aftercare throughout your journey. Thank you for your kind words, and we look forward to continuing to support you with your progress.

kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Hair Transplant and PRP

At the end of 2025 i had a hair transplant with KSL, i couldnt be happier with my progress and with the team. Great support from the team too. Im currently going through some PRP treatments with them too and showing great results. I would highly recommend KSL to anyone experiencing Hair Loss

19 November 2025
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Dylan,

Thank you for your wonderful review. We’re delighted to hear how happy you are with your progress and the support from our team. It’s also great to know your PRP treatments are showing positive results. We truly appreciate your recommendation and thank you for trusting KSL with your hair restoration journey.

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Had a hair transplant

Had a hair transplant with the team at KSL Clinic in Manchester, they were great so friendly and helpful. It was a long day and some uncomfortable parts but it didn’t last long. I had a great experience and now looking forward to the results.

9 March 2026
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Daniel,

We’re so pleased to hear you had a great experience with our Manchester team and felt well looked after throughout the day. We appreciate your trust in us and look forward to seeing your results develop over the coming months.

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Really pleasant experience with PRP

Really pleasant experience with PRP. Would highly recommend.

13 March 2026
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Sam,

Thank you for sharing your experience with us, we really appreciate your recommendation!

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Recently had my second PRP

Recently had my second PRP , again very quick and efficient procedure , made to feel at ease throughout, thank you

2 April 2026
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Jeremy,

Thank you for your review, we are very happy to provide a service which is efficient and easy for you.

Kind regards,
Fiza
KSL Clinic

Rated 5 out of 5 stars

Excellent all round and very…

Excellent all round and very professional from start to Finnish.

Made hair transplant so easy and comfortable and everything regarding aftercare was explained so well.

19 March 2026
Unprompted review
KSL Clinic logo

Reply from KSL Clinic

Hi Niall,

Thank you for your kind review, we really appreciate your trust in us. We’re so pleased to hear you found the process professional, comfortable, and easy from start to finish.

Kind regards,
Fiza
KSL Clinic

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