Krazy Kandi Ltd Reviews 

229
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Ordered a product from Amazon, that was from Krazy Kandi. What i recieved was not what I originally ordered. It seems Amazon shows two positive and one negative review from this company. Yet looking e... See more

Rated 1 out of 5 stars

I ordered a box of Lions Wine Gums, never received them and have tried emailing company 4 times and 3 phone calls.....guess what no response! Terrible customer service and wont be using them ever aga... See more

Rated 2 out of 5 stars

Order was placed a week ago an still not arrived. Had communication through instagram an as nice as they are my order still isnt here. Granted royal mail 48hr isnt always 48hrs but its been nearly 5 f... See more

Company replied

Rated 2 out of 5 stars

I ordered the boys box for my son, half of the sweets were missing, there was no sweet mix, candy cans or mini whams etc , just had the can of pop, millions, refreshers and the sweet burger. Very disa... See more

Company details

  1. Sweets and Dessert Buffet
  2. Confectionery

Written by the company

We are an Online Sweet Shop based in Warrington Town Centre, We are a family run company which supplies quality pic n mix and American candy nationwide for next day delivery.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

229 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(229)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely fantastic…

Easy to pick your own and so much choice. Delivery was quick and everything I ordered was delivered. Will definitely be ordering again

6 August 2021
Krazy Kandi Ltd logo

Reply from Krazy Kandi Ltd

Thank you for your amazing order Mandy 🍬🍭🍬🍭

Rated 5 out of 5 stars

Outstanding Customer Service

I highly recommend Krazy Kandi. They have a great variety to choose from. Their customer service is absolutely outstanding.

9 July 2021
Krazy Kandi Ltd logo

Reply from Krazy Kandi Ltd

Thank you so much Tatiana for your Order, You were our first American Order and so happy you chose us 🍬🍭🍬🍭

Rated 2 out of 5 stars

Delivery

Was not impressed with how they handled the delivery.

I got next day deliver and it arrived 4 days later

9 July 2021
Krazy Kandi Ltd logo

Reply from Krazy Kandi Ltd

Heyy Keisha sorry to hear about the problems you faced and i'm so sorry for this, i can see from your order that you ordered on the Thursday evening which wouldn't get shipped until the next day which would be Friday and i can see this delivery was signed for on the Monday at 08:00am. As Per our website https://www.krazykandi.co.uk/Delivery If your order is placed after 1pm we will not be able to ship until the next day but also only ship Monday - Friday so if an order is shipped on a Friday it will not arrive until Monday due to our delivery partners not delivering on a weekend.

Rated 5 out of 5 stars

Great company

Great company who provide an excellent customer service. They value every customer no matter how big their order.
They have a huge selection of crisps and snacks to chose from and you always get over the weight you pay for. Have made a few purchases with these guys and will definitely be making more.

9 July 2021
Rated 5 out of 5 stars

Best sweet shop ever!!

Best sweet shop ever!!
Quick delivery when they say next day delivery they mean next day!!
Amazing variety to choose from,
Really easy website to use and choose your products
Will not use anywhere else now

1 July 2021
Rated 5 out of 5 stars

Amazing fresh products that arrived…

Amazing fresh products that arrived faster than promised. I've placed several orders and everything has been really tasty and melt in the mouth. KrazyKandi never fail to deliver amazing products!! So I will go back to order time and time again! They have the friendliest of staff with the best customer service I have come across.

30 June 2021
Unprompted review
Rated 5 out of 5 stars

First class People and products. Have tried a few people selling sweets…

Have tried a few people selling sweets of different types but this site met all my expectations and beyond.
Sweets first class..nicest ones I've ever had
Ordering to delivery..spot on. Sent sweets out within hours of ordering. Very well.packaged.
Also you can see them Packing the orders and I noticed their hygiene standards were five star..spotlessly clean..changing gloves each order..sanitising etc..which is a must for picky little me.
Have passed the guys name onto friends and family with promise they'll nit be disappointed...and now we all.order from.them.
They're getting people from.all over world watching them now and I would say as soon as you can deliver internationally...go for it as you have such good choice of sweets.
Will I buy again...excuse me while I finish my 4th order from.them.
Julie

30 June 2021
Unprompted review

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