Komodo Fireworks Reviews 3

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Entertainer

Information provided by various external sources

What's happening at Komodo Fireworks- Shows, Stories and more from our award winning fireworks display company... Paint the Sky!


Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst firework display

Worst firework show ever at Dallas Polo club. Blaming the weather when they were the poorest fireworks I have ever seen. Not to mention the appaling traffic conditions. Over 40 minutes to get out. Road closed. Shambles and rip off.

5 November 2024
Unprompted review
Komodo Fireworks logo

Reply from Komodo Fireworks

Hi Ann, thank you for your feedback. However we cannot do anything about the weather at an outdoor event & we were not the only display to experience issues with the foggy conditions on Tuesday. We thank you for your feedback and of course as a professional business will be looking to implement improvements to the event moving forward.

Rated 1 out of 5 stars

Horrific event organiser with no…

Horrific event organiser with no customer service skills. Paid for an event which we were denied entry to. On contacting them afterwards, they advised it’s because tickets were purchased 3 minutes after the event was due to start. Claims it was clearly advertised this would be the case, which it was not. Refused a refund and not even an apology. Trading standards and bank contacted, will never go to one of their events again. Disgusting.

4 November 2022
Unprompted review
Komodo Fireworks logo

Reply from Komodo Fireworks

We are sorry that you did not read our FAQ or terms and conditions prior to purchasing a ticket, attempting to gain access to the event AFTER gates were closed was impossible as the performances in the main arena prior to the fireworks had already commenced.

The event timings were CLEARLY advertised on our WEBSITE and all of our Social Media platforms (its still there if you look now ;-)

A curt & rude customer, demanding a refund due to their own mistake. Those who purchased tickets and arrived on time for the event had a great time and enjoyed a fantastic evenings entertainment. We look forward to sharing their abusive messages with trading standards when thy get in touch so they can form their own opinion as to who is in the wrong. :-)



Rated 5 out of 5 stars

Fireworks Champions Stanford Hall

Well deserved winners of the Fireworks Champions at Stanford Hall on 31st July 2021. Phenomenal display, well designed, planned and executed, a pleasure to watch. Due to Rob and Jane's unexpected kindness, our behind the scenes tour was eye-opening and our kids have not stopped talking about the firework with their names on! We shall be keeping an eye out for further events featuring Komodo fireworks, we can't wait to see them again.

1 August 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look