Koho has been a great experience for me. I've used app features to fix my credit score, I wouldn't have even known where to start without them. They make banking really straight forward and offer supe... See more

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Company details
- Non-Bank Financial Service
- Alternative Financial Service
- Financial Consultant
- Financial Institution
- Money Transfer Service
Written by the company
KOHO is the simple, secure, and rewarding way to manage your money. We empower Canadians to improve their financial lives without the red tape and high fees found elsewhere. We provide easy-to-use tools for spending, saving and credit building all in one place.
Contact info
601 West Broadway, Suite 400, V5Z 4C2, Vancouver, Canada
- trustpilot@koho.ca
- www.koho.ca

GET AHEAD. STAY THERE.
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 55% of negative reviews
Typically replies within 2 weeks
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Easy access to your money
Easy access to your money. Very straightforward easy to use app.
Locked Out, Terrible Customer Service
I got locked out of my account when they started enforcing 2-step verification for accounts. I am abroad for a bit so I can only receive forwarded calls from my Canadian number. For most services, that's been fine. However, KOHO's app won't let me use it until I receive a code.
Customer support was worse. I had to find their email on some random site since their website only lets you contact support if you're logged in, which is great if you're locked out.
Once I got through to them, I genuinely can't tell if it was a prank or some AI. Kept saying things that made no sense (telling me to log into the app after I just said I couldn't) and making things up like "the KOHO app is only accessed in Canada" (I've never heard that of any bank - imagine you go on vacation and your money's just inaccessible, can't pay your rent, etc.). I asked to leave feedback or a complaint three times and was ignored.
Do not use KOHO. Seriously. It's so bad.
i enjoy using koho… i just wish they…
i enjoy using koho… i just wish they make metal card affordable though especially for loyal customer
Nothing but Praise!
I have nothing but praise for KoHo! Free account, cash back, unlimited transactions, interest, round ups and a vault! So many cool features. Whenever I've had an issue, it was dealt with accurately and super quickly through the chat. Never waited longer than 5 minutes! Super impressed and recommend KoHo to everyone who asks!
I've never had any issues with this…
I've never had any issues with this bank, and the expanding services help me diversify my money.
This company is first class
This company is first class. I dealt with them for a couple of years until my credit card was hacked. Coho fully understood my problem and wait patiently until I sorted out my financial situation . I couldn’t have asked for better.
Great app
Great app, easy to use. Lots of amazing unique features which emphasizes the tools it has to offer.
KOHO - HIGHLY RECOMMEND
I've been waiting to review KOHO for some time now but I wanted to make certain I had fully used the app and various services offered etc. I can faithfully say that I recommend it fully without a doubt. The ability to trade crypto currency easily now seals the deal as far as I'm concerned.
I appreciate the KOHO customer service…
I appreciate the KOHO customer service for the quick response when ever I get any issues, my issue get resolved as soon as possible 🙏
in vendors attempting to process…
unknown vendors attempting to process sales interactions
You have cash back you report rent…
You have cash back you report rent payments to equifax you don't charge for e-transfers and no monthly fees and you have the cover me and cheques are visible the night before
Very reliable and very comfortable to…
Very reliable and very comfortable to use any time any where
Great service
Great service, easy to contact customer service, great rewards programs!!! 👍🔥🔥🔥
So far so good
So far so good. I have only been using this card for a few months. I have not been able to use it to it's full potential yet but I am enjoying the cash back benefits. I have made approximately $65 from cash back. You get cash back on many things and from many stores including Walmart. I am thinking of paying some of my regular bills with this card and I try to do all my shopping with this card. As of right now I would highly recommend this card for everyday use.
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