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3.1
4 reviews
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Dårlig service når man har købt et produkt, som er en reklamation. De vil ikke give penge tilbage for produktet eller bytte til nyt.
De tror ikke på en, selvom man har taget en video af problemet og tydeligvis er en reklamation.
Alt var som det skulle være, hurtig levering.
Jeg havde købt en gave hos Køkkengalleriet som desværre var nød til at blive returet.
Selve proceduren med at returer gik fint, men idag modtager jeg så en mail fra dem om at de har modtaget mit produktet og at de kan konstaterer at produktet er blevet brugt og alt ikke skulle være blevet sendt med tilbage, og derfor kan de ikke refunderer den fulde pris til mig og tager 30%.
Jeg sendte den tilbage præcis som jeg havde modtaget den. Og da jeg snakker med dem, siger de at det er blomperingen som mangler, ikke noget om at produktet er blevet brugt.
Jeg tør ikke sige hvad der er sket, hvorfor jeg har modtaget produktet i en tilstand de ikke selv mener de kan sælge, men jeg er tillader ikke nogen for at kalde mig en løgner.
Et must for køkken entusiaster
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