Knowfashionstyle Reviews 

855
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Absolutely love this clothing brand! The quality is top-notch, and the fit is perfect. Every piece feels carefully crafted, with attention to detail that really makes them stand out. The fabric is sof... See more

Company replied

Rated 1 out of 5 stars

What a horrific experience. I needed get a tracking number after a week no tracking number. I’D NEVER BUY FROM THESE PEOPLE AGAIN!! no tracking number! Emails said the package was only be 24hrs awa... See more

Rated 3 out of 5 stars

I was very sceptical about buying from this company, given the number of negative reviews here. I bought an outfit after measuring myself accordingly. It just arrived a few hours ago and it's a little... See more

Company replied

Rated 5 out of 5 stars

I made an order and one of the items were out of stock; Fiona reached out to me and tried to assist me the best way possible to find an alternative within a $3 difference so I could’ve gotten my i... See more

Company replied

Company details

  1. Clothing Store
  2. Women's Clothing Store

Written by the company

Here to Help We're an online global women's fashion store. Our prices are pretty cheap cause we're doing business directly with the factory. We sell our products worldwide, wherever you are, we can ship to you. Please us if you need any help.Our customer services will reply to you within 48 hours. Work Day: Monday - Saturday 9:00AM--6:30PM (UTC/GMT+8)


Contact info

3.6

Average

TrustScore 3.5 out of 5

855 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.6

All reviews

(855)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This site is nothing but amazing

This site is nothing but amazing, the quality of the clothes are great and the prices are affordable. I will be purchasing again.

22 January 2025
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Thank you for your trust.
Our products are always displayed at preferential prices, good quality and low price.
Looking forward to more orders from you.
Best Regards,

Rated 5 out of 5 stars

Absolutely love this clothing brand

Absolutely love this clothing brand! The quality is top-notch, and the fit is perfect. Every piece feels carefully crafted, with attention to detail that really makes them stand out. The fabric is soft yet durable, and it holds up well after several washes. I also appreciate how versatile the designs are — they seamlessly transition from casual day wear to something a bit more polished for evening outings. Plus, the range of sizes means there's something for everyone. Whether you're dressing for comfort, style, or both, this brand delivers. Highly recommend!

16 January 2025
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Thank you for your support.
Our products are designed by professional designers and manufactured with high-quality materials to meet the needs of versatility.
Looking forward to more orders from you.
Best Regards,

Rated 5 out of 5 stars

I like they clothes

I like they clothes

16 January 2025
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
We are very happy to receive your praise.
Looking forward to more orders from you.
Best Regards,

Rated 5 out of 5 stars

customer service is allays top tier

customer service is always top tier

20 October 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Your support is our driving force, and we will keep it up.
Looking forward to more orders from you.
Best Regards,

Rated 5 out of 5 stars

Best customer service

Best customer service

13 January 2025
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Thank you for your praise and trust.
We will keep it up.
Looking forward to more orders from you.
Best Regards,

Rated 5 out of 5 stars

Wonderful service and assistance

Wonderful service and assistance

6 January 2025
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Your support is our driving force. Thank you for your trust.
Looking forward to more orders from you.
Best Regards,

Rated 5 out of 5 stars

5 Star Review

Hello, I first would like to thank everyone for their promptness in letting me know that one of my items was out of stock which it will be greatly appreciated. Next I want to thank you for giving me the opportunity to either get my money back or purchase another item with a $3 dollar overage amount. I also definitely enjoyed my clear bra. It fits well and does the trick with my dress. Thank you guys for all you support.

13 November 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
It is our honor to have your trust.
We have always presented our sincere attitude and professional service to every customer.
Looking forward to more orders from you.
Best Regards,

Rated 5 out of 5 stars

The colors are vibrant and fit well and…

The colors are vibrant and fit well and I would love all colors and great compliments

30 December 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Thank you for your praise and trust.
We will continue to release more products with bright colors and look forward to your more orders.
Best Regards,

Rated 1 out of 5 stars

I order a grey sweater dress with…

I order a grey sweater dress with fringe, when I received my outfit I had a cheap Halloween dress with shiney tinsels hanging from the dress, dress looks nothing like the picture, on top of that I could not even get it over my head, after reaching out to the seller, ( sandy) I had received nothing but smart nasty response, if I could give this site a zero I would, please don't waste your money ordering from this site, the pics that they advertise is not what they are actually selling, I wish they had a section to upload a pic so you can see what they are taking our money and sending us

26 December 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
We are deeply sorry to hear this news.
Our products are the same as shown on the website, but sometimes network compression or light effects, this is normal. If customers are not satisfied with the product, our customer service team will still provide a solution. If your problem has not been solved, we suggest you continue to communicate with our customer service team, we believe your problem will be solved.
Contact: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best Regards,

Rated 5 out of 5 stars

Very quick response time and very…

Very quick response time and very professional.

18 December 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Thank you for your support.
We have been committed to providing excellent services and quality products to customers.
Looking forward to more orders from you.
Best Regards,

Rated 5 out of 5 stars

I really liked this clothing…

I really liked this clothing application, the prices are very reasonable

17 December 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Thank you for your compliment.
We are a trustworthy website, not an application. Our website will launch new styles with favorable prices every day, you can pay attention to our website every day.
Looking forward to more orders from you.
Best Regards,

Rated 1 out of 5 stars

I ordered two items two weeks ago I got…

I ordered two items two weeks ago I got an email saying I would be notified soon as the item is shipped and up to now I haven’t gotten an email or nothing to go off of this is terrible and I was hoping to get the items to go to an event

30 November 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
We are very sorry to hear about your situation.
When the package is sent out, you will receive an email with a tracking number. If you do not receive it, it may be in the spam folder. We suggest you look for it in the spam folder of the email.
In order to better solve your problem, we suggest you contact our customer service team to get the package status: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best Regards,

Rated 5 out of 5 stars

The customer service is very good

It was my first experience doing business with this company. I had some concerns about my order and reached out to customer service. They were responsive both via email and WhatsApp every step of the way. My goods arrive and I'm very pleased with the timeliness of the delivery. The quality of the dresses is just as described on the website. I'll will definitely, purchase from them again.

13 December 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Thank you for your trust.
We are a real and reliable website, you don't have to worry.
We always insist on providing high-quality products and excellent services to every customer.
Looking forward to more orders from you.
Best Regards,

Rated 5 out of 5 stars

What made my experience great is the…

What made my experience great is the wide variety of beautifully designed clothing to choose from that comes in different sizes and caters for my size. I love that the company have the clothing reasonably priced to suit our pockets. I had a wonderful customer service experience with Sandy, Bella and Mandy. They were prompt and clear in their responses. One thing I recommend is, when a customer places or completes an order a tracking number should be given the same time instead of having ask a customer service rep. Via email of WhatsApp to track it for you or for them to provide the number. Thank you

12 December 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Thank you for your support and praise.
Our products are designed by excellent designers, and our website will continue to launch new styles. We have a variety of styles for customers to choose from.
Looking forward to more orders from you.
Best Regards,

Rated 5 out of 5 stars

I often order from Know Fashion Style

I often order from Know Fashion Style, I find that their clothing is of very good quality, and very comfortable and the prices are unbeatable! The staff are very helpful and friendly and meets your every needs if you have an issue. You won't be disappointed!

7 November 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
It is our honor to have your support.
No matter what questions or suggestions customers raise, we will try our best to meet and solve them.
Looking forward to more orders from you.
Best Regards,

Rated 1 out of 5 stars

I placed an order early November for an…Customer service and Refunds

I placed an order early November for an outfit and payment was deducted immediately and I kept looking for when it would be shipped. After two weeks it was not shipped and I emailed everyday for five days and was told by customer service it would have been shipped out on the same day, same answer was given to me by Emma, the customer representative
I needed the outfit for an occasion and had to buy something else locally. As a result, I asked for a refund. I was told again by Emma that my refund was sent on Nov 20, however, she is yet to show proof of same and my bank is yet to receive it after 21 days. Please send refund ASAP. Thank you. Your customer service is awful and their should be put in place a better system for refunds.

11 December 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
We are very sorry to hear about your situation.
Generally, our customer service staff will inform you of the refund date, amount, and refund voucher via email. Your refund will eventually be reviewed by the bank. If you do not receive a refund, there may be a problem with your bank card. We recommend that you contact your bank to resolve the account issue.
If you need further help, you can also contact our customer service team for support: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best Regards,

Rated 5 out of 5 stars

I have the best experience with the…

I have the best experience with the things I bought

5 December 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Thank you for your support.
We will continue to provide excellent service and quality products.
Looking forward to more orders from you.
Best Regards,

Rated 5 out of 5 stars

products shipped pretty fast…

They shipped out products pretty fast and when an item wasn't in stock they replaced it with which item I selected. I was pleased with their service

6 December 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Your trust is our driving force.
We have been committed to providing excellent services and quality products to every customer.
Looking forward to more orders from you.
Best Regards,

Rated 2 out of 5 stars

Poor quality merchandise and return are not what they say

This company if not a good company to deal with. Exchanges are just about zilch. The shipping is slow and the quality is poor. So glad I switched to SHEIN. The offer discount when you try to return which doesn’t eliminate the problem . I
I appreciate your response but I still stand by my review. I have the opportunity to deal with a couple of other companies from China I must say they don’t have the same return policy as yours. They allow me to return my item FREE. You still can’t compete with SHEIN, Uoozee and XPlus wear. You should be ashame of your sorry excuse. Also ZEELOOL for my glasses. These are reliable and honest China companies to deal with. Remember I am entitled to to my opinion and express my negative experience also. Also TEMU has better return policy than yours

24 November 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
We are very sorry to hear about your situation.
Here is our return policy and shipping policy: https://www.knowfashionstyle.com/Return-Exchange-n170122.html
https://www.knowfashionstyle.com/Shipping-Methods-n170125.html
Generally speaking, returning the package will cost you a lot of money and time, so our customer service will also provide you with other more effective solutions.
In addition, our products are always made of high-quality materials and will be strictly inspected before being sent out, so there will be no quality problems.
If your problem is still not solved, we suggest you contact our customer service team for more solutions: https://www.knowfashionstyle.com/Contact-Us-n170136.html
Best Regards,

Rated 5 out of 5 stars

Fast shipping, Beautiful Clothes

This company has beautiful clothing and did a Awesome job resolving a issue I had. I highly recommend them. Plus it's Fast Shipping

22 November 2024
Unprompted review
Knowfashionstyle logo

Reply from Knowfashionstyle

Dear Customer,
Thank you for your compliment.
Our products are designed by professional designers and made of high-quality materials, so you don't have to worry about quality issues. In addition, we have been cooperating with excellent transportation companies, and the transportation speed will be guaranteed.
Looking forward to more orders from you.
Best Regards,

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