KLR Solicitors Reviews 

151
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff members for their exceptional helpfulness, friendly attitude, and clear communication throughout the entire property buying and selling journey. Many people note that the legal team is extremely professional, highly responsive, and remarkably efficient in successfully handling complex conveyancing matters. However, some customers also noted occasional issues with communication gaps, unexpected administrative delays, and slow response times during their active cases. Several reviewers mentioned that waiting for updates could sometimes become quite stressful, requiring persistent follow-ups with team members to get answers and resolve blockers promptly.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting efficient and professional legal... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, efficiency, and continuous... See more

Customer service

People report positive experiences with customer service, noting that support was consistently professional... See more

Response time

Users describe positive interactions with response_time, consistently highlighting prompt communication and... See more

User experience

Consumers find the user experience to be very positive and stress-free, with reviewers noting that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used KLR recently to sell my Dad’s house and despite what turned out to be a longer process than envisaged, KLR were superb throughout with Hasini and Iqbal working hard to get it completed asap. I... See more

Rated 5 out of 5 stars

Samanthi’s and her team carried out the conveyancing to sell my house, and I’m very happy with the service. Vinuri was my main contact day to day, and she was always available to contact and respon... See more

Rated 5 out of 5 stars

We recently completed our property purchase and were very pleased with the service provided. Communication was clear and timely throughout the process, and any questions we had were answered promptly.... See more

Rated 5 out of 5 stars

Had a incredible great service from Khaled and Onella, who were guide us and helped us lot. They are very approachable and gave me quick response whenever I need. Thank you very much guys. My buying... See more


Company details

  1. Legal Services & Government

Information provided by various external sources

Award winning solicitors specialising in Family & Divorce Law, Children Act & Financial Proceedings, Immigration Law, Employment, Conveyancing


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(151)

101 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Probate question.

I submitted a question via email to a couple of sources asking for help regarding Probate. It was late in the evening. The next morning KLR contacted me to arrange a suitable time to call me and arrange a face to face appointment. I explained that I preferred a telephone appointment because I'm NHS and had a full week of appointments - they were super accommodating and worked with me to fit in with my schedule - very professional. Thank you to Michelle Phillips in particular.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Professional yet friendly Solicitors..

We were recommended KLR Solicitors on our journey to purchasing our first house in the UK. KLR Solicitors were really professional and helpful in every step and made sure that we understand clearly. Even though it was a long process, they made sure to give reassurance and therefore made us feel valued as clients. I thank Solicitors on going through our conveyancing case professionally and I recommend them to anyone who's seeking professional services on their matters.
Special thanks to Miss Vinuri Siriwardena for her great service on the matter.

21 February 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Exceptional Service

⭐⭐⭐⭐⭐ Exceptional Service – Thank You Kaushani & Samanthi!

We recently completed the purchase of our new home with KLR Solicitors, and we are extremely pleased with the excellent service provided by Kaushani and Samanthi.

From start to finish, they were professional, efficient, and very supportive throughout the entire process. They kept us well informed at every stage, responded promptly to our emails and calls, and explained everything clearly and patiently.

Buying a home can be stressful, but Kaushani and Samanthi made the whole experience smooth and manageable with their dedication, attention to detail, and friendly approach.

We truly appreciate all their hard work and would highly recommend KLR Solicitors, especially Kaushani and Samanthi, to anyone looking for reliable and trustworthy legal support.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

I had an exceptionally good experience…

I had an exceptionally good experience with KLR solicitors during the process of buying my first property.
The team was approachable, considerate and they handled the process carefully but quickly.
I wish to thank the team particularly Kaushani Jayatilake for the support in making the process smooth for me.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

I received the keys to my house…

I received the keys to my house yesterday, and the mortgage process has now been successfully completed. I would like to sincerely thank KLR solicitors for the excellent support throughout the entire process. Your guidance and professionalism made everything smooth and stress-free. Thank you once again.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

I recently completed my house purchase…

I recently completed my house purchase with KLR Solicitors and am very pleased with the service provided.

The team was professional, efficient, and supportive throughout the entire process. They kept me well informed and handled everything smoothly, making the experience far less stressful.

Thank you for your excellent service — I would happily recommend KLR Solicitors to others.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

We had a very positive experience with KLR solisitors

We had a very positive experience with KLR Solicitors, with Ms Vinuri siriwardhana during our house purchase. The team was professional, supportive, and efficient throughout the entire process. They explained everything clearly, kept us updated at each stage, and responded promptly to our queries, which made the process much less stressful.
We really appreciated their attention to detail and reliable guidance. We would highly recommend KLR Solicitors to anyone looking for trustworthy and supportive legal help when buying a house.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

House purchase

Thank you for the super team work from Theekshana, Khaled and Dixon with our new property. Every detail was monitored closely, and they are reliable, friendly and prompt response. I’m a very happy client with all the support provided.
I’ll definitely come back to KLR Solicitors
Thank you.

26 January 2026
Unprompted review
Rated 4 out of 5 stars

A Fast and Well-Guided Experience

My process felt much faster compared to others who were going through a similar process with different solicitors. The team helped me understand all the terms clearly and guided me in the right direction at every stage. I highly appreciate their service and would definitely recommend them.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Efficient service from start to finish

We recently completed our property purchase and were very pleased with the service provided. Communication was clear and timely throughout the process, and any questions we had were answered promptly. The transaction was handled efficiently, and completion went smoothly. We would be happy to recommend their services.

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Avoid.

I'm an estate agent, and I use an intermediary to connect me with solicitors for clients. I was intending to use these guys for all my deals moving forward, but was let down massively on my own purchase.

KLR were repeatedly chased for updates by the intermediary and me, and there were weeks, if not months, of radio silence.

The deal in general didn't feel great, but the final nail was our realisation that the solicitors who are meant to be supporting us aren't reliable enough for us to take their advice. We literally had zero comms until the vendors sol set a pre Christmas deadline, all of a sudden, KLR sprang into action, pushing us to exchange, didn't feel safe at all.

In truth, there were many reasons for us pulling out, but no doubt KLR and the poor service were a big part of the call. When I complained, I was met with pushback, talk arounds and poor excuses, no attempt to apologise or take responsibility until the intermediary let them have it. The intermediary even said their reputation was being hurt because of these guys.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

First time buyer - Great Experience

I had a great experience with KLR Solicitors as a first-time buyer purchasing a leasehold flat. The process was handled professionally and efficiently. Special thanks to Vinuri, Kaushani, and Samanthi for their excellent support, clear communication, and guidance throughout. I would highly recommend KLR Solicitors.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Professional!

Precise and succinct. Clearly understood the issues and were clear in their direction on how to positively move forward.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Efficient and diligent work from…

Efficient and diligent work from Khaled, Theekshana and team to support us throughout the process and to the completion of our remortgage process. It was a pleasure to work with the team and they kept us fully informed and updated during the process.

18 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look