Kiva Reviews 

743
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a wonderful and great experience with this company. Consumers deeply appreciate the meaningful platform that connects everyday lenders with individual borrowers around the world to support small businesses and life-improving projects. People truly enjoy being able to easily choose specific recipients and follow their inspiring progress closely as micro loans are successfully repaid. Reviewers frequently mention that the official website is exceptionally clean and very easy to navigate and provides transparent, detailed information about every single loan opportunity. Customers also truly love the sustainable cycle where fully repaid funds can be easily reinvested to help even more individuals over time.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that it provides an easy and... See more

User experience

Clients share positive opinions on user experience, highlighting how easy and well organized the platform is.... See more

Product

Users describe positive interactions with product, appreciating the ability to support motivated individuals... See more

Website

Customers had positive experiences with website, describing it as very easy to utilize, well organized, and... See more

Payment

Consumers find payment to be a deeply rewarding experience, appreciating the revolving cycle where loans are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like the concept of connecting lenders with specific borrowers who are in need of loans to improve their lives. The Kiva site is very easy to utilize and offers a diverse choice of loan-seekers. I... See more

Rated 5 out of 5 stars

Kiva offers a great way to support individual borrowers worldwide. Most of the loans are fully repaid over time, so the same funds can be reinvested again and again. This has enabled me over the years... See more

Rated 5 out of 5 stars

Kiva is easy, fun, inexpensive, and does incredible good in communities around the world. Kiva is in the "Empowerment Business." By helping people all over the world to start and/or expand their small... See more

Rated 5 out of 5 stars

I've been donating funds to help people around the world for at least 10 years. I started giving through my employer, HP. I enjoy helping people which allows them to fulfill their dreams and ambitio... See more


Company details

Written by the company

Kiva enables you to loan to small businesses in developing countries.


Contact info

4.8

Excellent

TrustScore 5 out of 5

743 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(743)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An easy way to help others.

I am easily able to fund individual projects and help people in my chosen region and field. I like getting information when the loan is being paid off. I also like that I get incentives to make additional donations. I feel that a little of my money is going a long way towards helping others. I am very satisfied with Kiva and highly recommend it to others.

15 November 2025
Unprompted review
Rated 5 out of 5 stars

I have been a Kiva lender since 2014

I have been a Kiva lender since 2014. Kiva provides me with the opportunity to learn about individuals across the globe, their challenges, their dreams, their eagerness to improve their livelihoods and gives me the ability to make an impact with my donation.

14 November 2025
Unprompted review
Rated 3 out of 5 stars

Scammy marketing

I really like the platform and concept and have lent money to people all over the world making me feel like I am having a somewhat positive impact.

However I was recently sent an email offering lending credit in exchange for a donation. When I donated I got a message essentially saying "sorry, we've pulled that promotion now" which I see as deeply insulting. I'll continue to lend the credit I have on the platform but it has left a sour taste in my mouth.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Help another human

Been with Kiva for many years. Helped provide a better life for many people worldwide. Try it you will be a better human.

12 October 2025
Unprompted review
Rated 5 out of 5 stars

Kiva provides great information…

Kiva provides great information up front about how their programs work and the associated costs to the lender. I love that I have the ability to review all loan requests or filter them to suit my interests. I feel confident that Kiva is working with their lending partners to make the most of the micro-loan monies I can provide, and I don’t feel pressured to spend more than I’m comfortable with.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Kiva is an awesome organization

Kiva is an awesome organization. It gives small donors and borrowers the opportunity to provide and receive funding between people who otherwise could probably not otherwise participate in access to funding. The minimum loan commitment for individual lenders is $25. This makes it possible to participate at a level that fits their budgets, and to chose borrowers that inspire them to lend.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

The Gift That Keeps Giving

Kiva gives me a way to directly lend money to people who need a leg up in businesses that match my values - from women run business to climate control initiatives. I’ve never found anything like it and love that my money continues to have a ripple impact as I can lend again and again from repayments.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

When I go to sleep at night

When I go to sleep at night, I do so in a safe, warm/cool, dry house on a comfortable mattress. Not everyone in this world is so fortunate. Every Great teacher, philosopher, visionary, has stressed the need for All of us to help our fellow World citizens, no exceptions. Kiva gives me the opportunity to extend a kindness, in the form of a loan, to fellow World citizens who benefit greatly. Of all the investments I have made over my 90 years, the investments in Kiva, have given me the greatest return in satisfaction.

9 September 2025
Unprompted review

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