Waste of money,waste of time the site is run by cowboys cant speak to anyone. Payed in 20 pounds got bonus for spins won nothing try to play bingo gets cancelled more times than not cause no one is pl... See more
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See what reviewers are saying
Avoid, had money in my account and wanted to withdraw, before I could they started asking for various proof of identity, a bill from the last three months knowing most people receive most of their bil... See more
AVOID RTP is shocking very little or no bonus at all still waiting on my winnings going into my bank from last week!!! Wins are shocking, I get its gambling but no bonuses and don't say that are rando... See more
Absolutely ridiculous company. Tried reopening my account after 6 months of excluding. To pass security with safer gambling I was asked to remember the date I last logged in. As if anyone would rememb... See more
Company replied
Company details
About Kitty Bingo
Information provided by various external sources
Sign up to Kitty Bingo the fluffiest online bingo site and play the best in online bingo, slots and card games. You will receive a great welcome bonus and regular promotions and extras to get your claws sunk into.
Enjoy the perks of being a Kitty club member with a dedicated VIP manager, climb the five tiers of the VIP scheme and along the way you will find entertaining promotions and many perks, like chat games, quizzes and great prizes to be won. Kitty Bingo has a great community feel, welcoming 1000s of new players every month to our friendly roomies and chat hosts.
Kitty Bingo is also licensed and regulated by the Alderney Gambling Control Commission, License Number: 71 C1, to offer Gambling facilities in jurisdictions outside Great Britain
Enjoy the perks of being a Kitty club member with a dedicated VIP manager, climb the five tiers of the VIP scheme and along the way you will find entertaining promotions and many perks, like chat games, quizzes and great prizes to be won. Kitty Bingo has a great community feel, welcoming 1000s of new players every month to our friendly roomies and chat hosts.
Kitty Bingo is also licensed and regulated by the Alderney Gambling Control Commission, License Number: 71 C1, to offer Gambling facilities in jurisdictions outside Great Britain
Contact info
United Kingdom
- www.kittybingo.com
You should know
1.4
Bad
279 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Won’t uphold their bonus promise
Found through a SPONSORED advert by kitty themselves, deposit 10, get 60 free. Ok cool. Didn’t get the bonus. Was asked to screenshot the bonus on google and, because sponsored adverts change, it wasn’t there…I found a site with the same offer but because it was an affiliate li k and not the original I used (kitty bingo themselves) I was told the offer wasn’t valid. Absolute shambles, customer service weren’t helpful in the slightest. Stay away!
22 February 2022
Unprompted review
Reply from Kitty Bingo
Hi Debbie,
Thank you for taking the time to review Kitty bingo online. We're sorry to hear of your frustration with the Bonus.
We will make sure your feedback is passed on to the Kitty bingo team to review. If you would like us to investigate anything for you, or if you would like to discuss this further, please let us know by emailing us at reviews@rank.com and include full details of your concerns.
We really hope that your future experiences with Kitty bingo are fun and enjoyable. We will be doing all we can to ensure this is the case.
Regards
Deana.
I enjoy this site been here years never…
I enjoy this site been here years never have no trouble with withdrawing but for last 8 months have had trouble with this 400 error thing sometimes can’t log back in for 24 hours then let’s u back on for bout half hour and goes no again so annoying
10 January 2022
Unprompted review
Reply from Kitty Bingo
Hi Mandy,
Thank you for your review of Kitty bingo online. We would like to apologise for your disappointment with withdrawing on the site.
Your feedback have been passed on to the Kitty bingo team to investigate. If there is anything further that you would like us to address, or if you would like to discuss your concerns, please just email us at reviews@rank.com and with the relevant details.
We really hope that the next time you log in to Kitty bingo, it is a positive experience. We will be working hard to make sure of this.
Regards
Deana.
Not sure why there are so many negative…
Not sure why there are so many negative reviews, in my opinion its great bingo site
With a good selection of slots and fast payouts legitimate bingo site 100%
10 January 2022
Unprompted review
Reply from Kitty Bingo
Hi Zack,
Thank you very much for your review of Kitty bingo online. We’re very happy to hear that you enjoy our bingo/slot site.
We really hope that the next time you log in to Kitty bingo it is a positive experience. We will be working hard to make sure of this.
Regards
Deana.
Stay away
This WAS ONCE a good site to play on, the chances was pretty high, but now the shareholders must be getting really greedy,YOU DO NOT WIN PERIOD. in the past 3 months I've deposited 3k, I've won £465 and the site says winnings are completely random, no they aren't, as a gambler you know that you won't win at every time you play, but when it's never, you xan see how human fingers getting very sticky when they are in the pie, it's a rigged site . It's not worthy of 1 star
23 December 2021
Unprompted review
i deposited £10 like the offer said and…
i deposited £10 like the offer said and i spent it on bingo tickets and no bingo bonus or free spins!! its a joke!! why didnt i get my welcome bonus after depositing my first £10?? never known not to get as bonus!! i only joined because of the new customer offer you advertised!! i also tried putting the promo code KITTY60 but it didnt work!! no wins either!! not good!!
8 December 2021
Unprompted review
Reply from Kitty Bingo
Hi Hayley,
Thank you for taking the time to review Kitty Bingo, and we're sorry for any disappointment with our Welcome Bonus.
If you would like us to look into it further, could you please email us at reviews@rank.com and include full details of your concerns. We will then aim to respond to you within the next 3-5 working days.
We look forward to hearing from you soon.
Kind regards,
Put money on pick a slot
Put money on pick a slot, site goes down for hours...very poor
27 November 2021
Unprompted review
Reply from Kitty Bingo
Hi Beckie,
Thank you for taking the time to review Kitty Bingo, and we're sorry for any disappointment.
If you would like us to look into it further, could you please email us at reviews@rank.com and include full details of your concerns. We will then aim to respond to you within the next 3-5 working days.
We look forward to hearing from you soon.
Kind regards,
Gemma
Kitty Bingo Team
This site is always down iv tried for 2…
This site is always down iv tried for 2 days to get on and iv got money in my account
26 November 2021
Unprompted review
Reply from Kitty Bingo
Hi Miss Henderson,
Thank you for taking the time to review Kitty Bingo, and we're sorry for any disappointment.
If you would like us to look into it further, could you please email us at reviews@rank.com and include full details of your concerns. We will then aim to respond to you within the next 3-5 working days.
We look forward to hearing from you soon.
Kind regards,
Gemma
Kitty Bingo Team
I signed up and got the welcome bonus…
I signed up and got the welcome bonus which was great. I spent the bingo bonus and I still have 10 free spins to use on Dagacube Slots and £20 bonus (presumably for slots) however no Dagacube games show up when clicking the link from the FAQ and whatever games I try I am never seeing my £20 bonus available to use anywhere! I won a further £25 bonus Tonight so now I have £45 I am unable to use as well as my 10 free spins! I sent an email a week ago to ask how I can use it and have had no response! Please advise, this is so frustrating. Oh yes and the site is very flakey - it crashes a lot and randomly logs you out.
19 November 2021
Unprompted review
Reply from Kitty Bingo
Hi Lee-Anne,
Thank you for taking the time to review Kitty Bingo, and we're sorry to hear of the issues you have faced.
Please could you email us at reviews@rank.com and include full details of your concerns. We will then aim to respond to you within the next 3-5 working days.
We look forward to hearing from you soon.
Kind regards,
Jack
Kitty Bingo Team
Dreadful site/customer service
Within 5 minutes of registering the game I tried to play kept buffering then displayed a 'whoops' message !! However my funds were still being taken. Customer support was no help whatsoever I was told there was no reports of an issue with the game I was playing and it was my device. I logged out and when I tried to log back in it displayed 'this site cannot be reached' contact kittybingo.com .... already tried that waste of time.
Absolutely dreadful site and I won't hold my breath on getting a refund.
17 November 2021
Unprompted review
Reply from Kitty Bingo
Hi Linda,
Thank you for taking the time to review Kitty Bingo, and we're sorry to hear of the issues you have faced.
Please could you email us at reviews@rank.com and include full details of your concerns. We will then aim to respond to you within the next 3-5 working days.
We look forward to hearing from you soon.
Kind regards,
Jack
Kitty Bingo Team
Deposited money then the site went down…
Deposited money then the site went down and unable to load again.
8 November 2021
Unprompted review
Reply from Kitty Bingo
Hi Ian,
Thank you for taking the time to review Kitty Bingo, and we're sorry to hear you are not able to access our site.
If this is still the case, please let us know by emailing us at reviews@rank.com and include full details of your concerns.
We look forward to hearing from you soon.
Kind regards,
Jack
Kitty Bingo Team
I have played on this site for a little…
I have played on this site for a little while and won and always received my withdrawal in minutes until the other day when I withdrew my money and 12 hours later it still wasn't there so contacted live help and was told to wait another 3 days so I did and still nothing so contacted live help again and was told it was now complete and money would be with me by afternoon . Still waiting and nothing so beware even if you do win you might not get your money.....
2 November 2021
Unprompted review
Reply from Kitty Bingo
Hi Carole,
Thank you for taking the time to review Kitty Bingo, and we're sorry for the delay with your recent withdrawal request.
If you would like us to investigate this for you please let us know by emailing us on reviews@rank.com and include full details of your concerns.
We look forward to hearing from you soon.
Kind regards,
Jack
Kitty Bingo Team
I,ve played Kitty Bingo off and on for…
I,ve played Kitty Bingo off and on for quite a few years and have never had anything bad to say about the site. Admittedly I have won very little, but have enjoyed playing the games. Tonight however I have had a big win. Thanks kitty Bingo!
7 October 2021
Unprompted review
One day I log in no problem next day it…
One day I log in no problem next day it says site is temporarily down or moved web site
Nightmare to log in
Not won anything either, I do excited a little when I win enough back to cover my bet tho lol
2 October 2021
Unprompted review
Reply from Kitty Bingo
Hi Mary,
Thank you for taking the time to review Kitty Bingo, and we're sorry to hear of your disappointment with our website.
If you would like us to investigate these technical issues, or if you would like to discuss this further, please let us know by emailing us on reviews@rank.com and include full details of your concerns.
We look forward to hearing from you soon.
Kind regards,
Bethany
Kitty Bingo Team
Poor site
Poor site, always has issues or down, you play 5 spins then the site goes down, been going on weeks fail to reply to emails oh and no wins ever stay clear really poorly run site
22 September 2021
Unprompted review
Reply from Kitty Bingo
Hi Anthony,
Thank you for taking the time to review Kitty Bingo, and we're sorry to hear of your recent experience on our website.
If you would like us to investigate these technical issues, or if you would like to discuss this further, please let us know by emailing us on reviews@rank.com and include full details of your concerns.
We look forward to hearing from you soon.
Kind regards,
Bethany
Kitty Bingo Team
Kitty Bingo Returner
Seems to be when you log out n try to log back in you get 'site not available' or '400 Bad Request' just rejoined this website after an absence of some time and I don't know if there is some truth in what some of you are saying if you have a healthy amount in your account it's hard to get back in but if you're just sitting with a £5 our £10 in winnings it'll log in no problem. I did win a substantial amount with this website a few years ago and had no problem accessinh funds for withdrawal but hopefully it's not changed for the worst.
15 September 2021
Unprompted review
Reply from Kitty Bingo
Hi Victoria,
Thank you for taking the time to review Kitty Bingo, and we're sorry to hear of your recent experience accessing our site.
We would like to investigate the technical issues you have raised. Please contact us via email on reviews@rank.com and include full details of your concerns.
We look forward to hearing from you soon.
Kind regards,
Jack
Kitty Bingo Team
This site is absolute day light buggery…
This site is absolute day light buggery honestly iv never seen anything like it iv spent my crisis loan on these jokes wizard of gems can spin on my amputated finger uv ruined my life thanks
9 September 2021
Unprompted review
Reply from Kitty Bingo
Hi there,
We are sorry to hear of the concerns you have raised.
We would like to make you aware of the below support sites, particularly GAMSTOP, which you can view to see if they would be of any benefit to yourself.
GAMSTOP is a national Self-Exclusion scheme where customers can register to be restricted from gaming with every other online gaming provider available in the UK. You can visit their website here www.gamstop.co.uk
Should you feel the need for additional help to control your gambling, we recommend that you contact Gamcare who provide a confidential and professional service. They can be contacted at: www.gamcare.org.uk or by calling 0808 8020 133.
If you would like us to look into your concerns, or if you would like to discuss this further with us, please let us know by emailing us on reviews@rank.com and include full details of your concerns.
We look forward to hearing from you soon.
Kind regards,
Jack
Kitty Bingo Team
Lost my money TWICE!!
I joined kitty bingo and deposited £10, never got the bonus promised but, when I returned to main page after looking for my bonus, my £10 had gone too!! I thought I was going mad, I deposited another £10. Now I can’t even get on the site to play it!! Kitty bingo owes me money and I can’t seem to get it back cause, I can’t get on the site, ITS NOT WORKING !!!
28 August 2021
Unprompted review
Reply from Kitty Bingo
Hi Elaine,
Thank you for taking the time to review Kitty Bingo, and we're sorry to hear of your recent experience.
If you would like us to look into this, or if you would like to discuss this further with us, please let us know by emailing us on reviews@rank.com and include full details of your concerns.
We look forward to hearing from you soon.
Kind regards,
Jack
Kitty Bingo Team
Turns out on the welcome offer page…
Turns out on the welcome offer page clicking the claim now button for the 25 when you spend 5 doesn't actually claim anything. No mention of a promo code anywhere but the small print which I think is very misleading. Spoke to live chat but as expected nothing they can do.
9 August 2021
Unprompted review
Reply from Kitty Bingo
Hi Natalie,
Thank you for taking the time to review Kitty Bingo, and we're sorry to hear of your recent experience.
If you would like us to look into this, or if you would like to discuss this further with us, please let us know by emailing us on reviews@rank.com and include full details of your concerns.
We look forward to hearing from you soon.
Kind regards,
Jack
Kitty Bingo Team
So disappointed just registered… watch out when you are joining
So disappointed just joined supposedly I was meant to of received £25 after depositing £5. That’s wasn’t the case when you join it automatically takes you to deposit funds page. So I deposited and used the £5 and then to be told because the code wasn’t added prior I won’t receive it the £25. 1st and last time I will be using this site.
31 May 2021
Unprompted review
Reply from Kitty Bingo
Hi Sandro,
Thank you for taking the time to review Kitty Bingo, and we're sorry to hear of your recent experience.
If you would like us to look into this, or if you would like to discuss this further with us, please let us know by emailing us on reviews@rank.com and include full details of your concerns.
We look forward to hearing from you soon.
Kind regards,
Nicole
Kitty Bingo Team
Don’t fall for the non-existent welcome…
Don’t fall for the non-existent welcome bonus!
I only tried to do this to complete an oh my dosh offer.
I put in the promo code on sign up when requested, and again after depositing my £5. It is a nightmare finding the promo boxes but I found it and claimed it. Then I wagered my £5 and didn’t get my gift. I went back to the promotions and saw it said “claim”, so I claimed it. It wasn’t awarded. It was then that it logged it as the first time I had taken the promo, despite already activating it twice. The customer service agent said I should have gone to the “bingo lobby”, there is no “bingo lobby” on the menu, and then to promotions. Well turns out there are multiple promo boxes which a newbie is never going to know, and so they say my £5 wager doesn’t count, I have to deposit again. Well obviously I won’t because not only do I not trust them to honour their promotion, the way the dealt with the issue was just to say that I was wrong.
I have opened a formal complaint because they know that this could happen, the website is designed to confuse and mislead and they can at any time just state that you can’t claim it because xyz. Don’t trust them!
29 May 2021
Unprompted review
Reply from Kitty Bingo
Hi Kate,
Thank you for taking the time to review Kitty Bingo, and we're sorry to hear of your recent experience.
If you would like us to look into this, or if you would like to discuss this further with us, please let us know by emailing us on reviews@rank.com and include full details of your concerns.
We look forward to hearing from you soon.
Kind regards,
Nicole
Kitty Bingo Team
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