Being able to get what you want to repurchase everytime you return Staffs ability to always make each and every customer feel important regardless of amount spent It provides the whole customer exp... See more
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Kitten D’Amour create beautiful, feminine clothing, and accessories using the highest quality, ethically sourced fabrics, every Kitten D’Amour creation is lovingly designed in Australia.
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Brisbane, Australia
- online@kittendamour.com
- www.kittendamour.com
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AI Designs, Cheap Materials, Terrible Construction
Used to be a fantastic brand. However, they've recently started using AI in their designs (and have handled online discourse around this very poorly). The material also feels nasty, usually a very crinkly sounding synthetic that I can only compare to umbrella fabric. Construction of garments is terrible, with buttons not lining up, plaid prints not lining up, lace embellishments not lining up, exposed "invisible" zippers, and just all round, a cheaper and less detail-oriented focus, as if they were being mass produced. And yet, they're still "exclusive designs", as only 300 of each garment is made, and they still charge boutique prices.
It's a disappointment, as I used to love visiting the stores in person. The staff were always so friendly, and shopping there was an experience. Now, the products you buy are cheaply constructed from cheap materials using AI designs, but the prices don't reflect this huge drop in quality.

Reply from Kitten D'Amour
The staff are always so friendly and…
The staff are always so friendly and helpful, they make every visit a special occasion!

Reply from Kitten D'Amour

Reply from Kitten D'Amour
SAD TO GIVE AN AUSSIE COMPANY THIS REVIEW.
I was excited to go into this shop with my beautiful daughter. I was teasing and laughing with her, saying "Now you NEED this, and then of course we should HAVE to buy that". We were not being loud, there was no one else in the shop. It was an "in family" kind of mucking around. The girl serving at the Doncaster, Victoria store, immediately latched on to my daughter, introducing herself, asking my daughter's name and pointedly ignored me. It was so silently rude, as if "how dare you fat, old woman come in and behave like a teenager in here - you can't wear these clothes". I've never been treated like that. I spent around the $600.00 mark, and will never grace this store again - ever. Have also advised my best friend to give it a wide berth with her daughter. I was the one paying, I could of at least had some manners. The worst thing was, at the end, she said, "It would be lovely if you could give me a review, my name is ....." This was either late January or early February, just before Valentines Day.

Reply from Kitten D'Amour
Service was excellent
A fabulous in-store experience at KDA. Service was excellent, the shop assistant graceful, charming and very helpful plus she looked great in her tulle skirt (birds nest) and corset . Left the store with my beautiful purchase feeling very special.
Huge fan of the dresses
Huge fan of the dresses. Every time I wear it, people comment. They are truly feminine cuts. I love them.

Reply from Kitten D'Amour
Great customer service the girls are…
Great customer service the girls are always so friendly and helpful.

Reply from Kitten D'Amour
Friendly staff
The Staff were really friendly, and the store is really east to find. The collections are beautiful and fit to size.

Reply from Kitten D'Amour
friendly staff and sweet welcoming and…
friendly staff and sweet welcoming and clothes really good quality

Reply from Kitten D'Amour
Kitten D’amore what a fantastic…
Kitten D’amore what a fantastic company.service both in store and online is excellent everything is packed beautifully I have many outfits and personally I have never had any issues
KITTENs
Great service irs the staff rhat make it so great
..of course the clothes are amazing

Reply from Kitten D'Amour
We had a great experience at the shop
We had a great experience at the shop. The staff were very helpful and patient.

Reply from Kitten D'Amour
A real treat!
Shopping at Kitten D'Amour is always an amazing experience. Stores are beautiful, staff super kind and knowledgeable, always helping me find the right fit. Outfits are designed with a lot of care for every single detail and are the stars of my wardrobe. I probably have nearly 20 pieces from Kitten D'Amour and will definitely buy more. They just make me feel so feminine.
The workers were so friendly
The people working at the shop were so kind and helpful! They were able to find something that was similar to what I asked for and were really friendly.

Reply from Kitten D'Amour

Reply from Kitten D'Amour
Fun, upbeat and friendly
Staff were upbeat and friendly. Polite and fun. Service was outstanding.

Reply from Kitten D'Amour
Excellent customer service
Excellent customer service, all Kitten's staff know their products, give us good recommendation, always cheerful and very patience.

Reply from Kitten D'Amour
Great experience!
I was looking for a cardigan to match a dress from their previous season. The staff were very accommodating, seeking out different options to try and suit. I purchased 2 different options, as well as a belt. The ladies were so well dressed too! I enjoy seeing the lovely outfits and how they can be styled with accessories from the store.

Reply from Kitten D'Amour
The store looked lovely and bright and…
The store looked lovely and bright and very welcoming, the beautiful kittens working were so helpful and happy to help

Reply from Kitten D'Amour
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