Kitchen World Reviews 

392
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness throughout the design process, often providing creative and knowledgeable advice. Many highlight the exceptional customer service, noting the team's ability to understand visions and guide them effectively. The quality of the products and overall service, including fitting, are frequently described as excellent, leading to delight with the final kitchen results. However, some people were dissatisfied with the installation process, noting issues with fitters making errors like incorrect measurements or misaligned fixtures. A few also mentioned fitters not adhering to scheduled workdays, leading to unexpected delays.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the helpfulness and dedication of staff... See more

Product

Customers had positive experiences with the product, often expressing delight and satisfaction with their new... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the fantastic level of... See more

Quality

Consumers find quality to be positive, with many reviewers expressing delight and satisfaction with the high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

had the pleasure of dealing with john grace, who guided us throughout out kitchen journey. kitchen world was our first port of call and after having the pleasure of dealing with John's expertise we di... See more

Company replied

Rated 5 out of 5 stars

We recently got our new kitchen from Kitchen World, absolutely thrilled from start to finish was incredible. Michelle designed the perfect space ,she was so lovely and really did a fantastic design.A... See more

Rated 5 out of 5 stars

booked a consultation with kitchen world. we met with john grace. He immediately put us at ease and was very professional and easy to deal with. we got a fair priced quote and we decided to go ahead w... See more

Company replied

Rated 5 out of 5 stars

We’ve just had our brand-new kitchen fitted and honestly, we couldn’t be happier with the result! From day one of the design process, John at Kitchenworld, Waterford made everything so easy for u... See more


Company details

  1. Kitchen Supply Store
  2. Kitchen Furniture Store
  3. Kitchen Remodeler

Written by the company

About Kitchen World Kitchen World is one of Ireland’s leading kitchen manufacturers and retailers, proudly designing, manufacturing and installing kitchens for Irish homes for over 45 years. With showrooms across Ireland and a state-of-the-art manufacturing facility in Dublin, we combine locally manufactured kitchens with a premium German collection to offer customers a wide range of styles, finishes and price points. Our experienced design teams work closely with each customer to create kitchens that are both beautiful and practical, tailored to suit individual homes, lifestyles and budgets. From the first design consultation through to installation, our focus is on delivering a smooth and professional experience at every stage. At Kitchen World we believe great kitchens start with great design, quality materials and attention to detail. Every kitchen is built to last and installed by experienced fitters who take pride in their workmanship. We are proud to have helped thousands of customers across Ireland transform their homes, and we look forward to doing the same for many more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

392 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(392)

87 reviews in the last 12 months

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Rated 4 out of 5 stars

Kitchen World Waterford

I worked with John in Kitchen World Waterford. I was under time pressure with my kitchen due to issues with the builder and a previous kitchen fitter. John was very helpful and listened to what I wanted in my kitchen. He also done as much as he could to make sure my kitchen was fitted for Christmas.
Unfortunately the final fixing of the kitchen for the fillers did not go well. The work was poor quality and ruined the overall finish of the kitchen. John was very professional to deal with when I contacted him about it.
A different kitchen fitter was arranged to redo the fillers and I am happy with the final finish. A couple of doors had to be replaced and there is a slight difference in the shade of these doors from being produced in a different batch but only I notice it.
Overall I would recommend Kitchen World and found John and William really good to deal with.

22 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

We had the pleasure of dealing with Michelle at the long mile road branch. From the very start her knowledge and expertise helped us design our perfect kitchen. Her industry knowledge helped us add features to our kitchen that we didn’t even know were available, we are delighted with the finished product.

Also to add that the kitchen installer Alan was brilliant too, his carpentry work and attention to detail was very impressive.

I’d recommend anyone to use Kitchenworld for their new kitchen.

1 December 2024
Unprompted review
Rated 5 out of 5 stars

Kitchenworld feedback

Patricia was dealing with us, she was very helpful, came up with ideas straight away when we had requests to change something in kitchen furniture. She is a real professional. We were always welcome in store, all my emails were replied shortly, all of my calls were answered. Everything was effective, accurate. This company is focusing on customer not just a money making machine. Love our kitchen furniture.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Well done Kitchen World, Finglas

Delighted with my new kitcen which I got through Kitchen World, Finglas. Shannen there was extremely helpful thoughout the installation, fitting and even with queries I had post installation. Including a number of iterations of the design while decided. The surveyor and fitters were also very pleasant to deal with. A great experience all round.

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Love our new kitchen…

We are delighted with our new kitchen and the service we received from kitchenworld. Devin (Longmile Road) was creative in his solutions and suggestions, and patient as we made small adjustments. The result is that our kitchen is finally a space that our family love to spend time in.

23 November 2024
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for your 5-star review!

We’re delighted to hear that you had a great experience with Kitchenworld.

Your support means a lot to us, and we hope you enjoy your new kitchen!

Rated 5 out of 5 stars

Perfect kitchen/utility/office and wardrobes

Our kitchen, utility, wardrobes, and office were designed by John Grace in the Waterford office. We can't recommend him highly enough for all his professionalism, commitment, (patience to design so many rooms for us!) and friendliness. He even had all different options ready for our appointment which greatly speeded all the designs. John was fantastic to deal with and guided us throughout all the process from design, minor changes due to survey from electric fix and gabble ceilings, all the way to fitting. The end result exceeded our expectations, we're very happy with all our rooms. We appreciate also the job carried out by the fitter Graeme and Patricia in Signature Space for quartz countertops. They were all amazing to deal with, thank you.

18 November 2024
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for your 5-star review!

We’re delighted to hear that you had a great experience with Kitchenworld.

Your support means a lot to us, and we hope you enjoy your new kitchen!

Rated 5 out of 5 stars

Highly Recommend Shirley Cork Kitchen World

Shirley from Kitchen World Cork was so professional, providing fantastic ideas etc. Our kitchen retrofit was complicated but in fairness she managed to include everything on the "wish list" . Her patience and efficiency in meeting all the timelines were impressive. Kevin the fitter was very thorough, Punctual and professional.
Overall Kitchen World Cork were a pleasure to deal with.

29 November 2024
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for your 5-star review!

We’re delighted to hear that you had a great experience with Kitchenworld.

Your support means a lot to us, and we hope you enjoy your new kitchen!

Rated 5 out of 5 stars

Full kitchen redesign

We dealt with Lianne from Kitchen world on the Long Mile Road. Lianne provided excellent service from start to finish, so helpful and knowledgeable with the kitchen design. Helped us manage our budget throughout the proces. Alan fitted our kitchen and was an absolute gent. We are delighted with our new kitchen, with how easy the process was and with the after sales service so far. To top it off we felt we got a lot of kitchen for our budget! We would highly recommend Lianne and Alan from Kitchen world.

30 December 2024
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for your 5-star review!

We’re delighted to hear that you had a great experience with Kitchenworld.

Your support means a lot to us, and we hope you enjoy your new kitchen!

Rated 5 out of 5 stars

Highly recommend John in Kitchenworld Waterford

I highly recommend John in Kitchenworld Waterford. I provided some details on the initial email and on the first meeting John had designs drawn up ready to view. He made the design process very straightforward and pleasant. From initial concept to final design I found John to be knowledgeable, patient and honest. He has helped make a dream kitchen a reality. As a side note I found the pricing process upfront and fair, there were no hidden costs or extras.
No change big or small was ever an issue and John’s knowledge was invaluable.
I found all the staff of Kitchenworld to be knowledgeable, helpful and friendly.

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Very happy return customers

We returned to Kitchenworld as previous happy customers and were provided with a five star service again by the team in the Longmile Road store. Michelle our kitchen designer met us multiple times to guide us through our design. Michelle was a pleasure to deal with, made excellent suggestions for improvement to our original concept and worked within our budget to arrive at a fantastic final product. The store manager Larry was also extremely helpful. Our fitter Glenn was very pleasant and his workmanship was high quality. We had one tiny scuff on one of our cabinet doors that was instantly spotted by Glenn and Larry and replaced at their suggestion without any fuss whatsoever. We aim to return for wardrobes in a few months!

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Great Design and Service

I recently had my dream kitchen installed by Kitchen World Dungarvan. From the Design to the Installation everything went smoothly and I would highly recommend this company for it's great design and excellent customer service from start to finish.

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Michelle long mile

Thanks to Michelle in longmile road we got the kitchen of our dreams from start to finish the we’re so professional and helpful, Tony was our fitter and went out of his way to help us if an unforeseen problem arose. I would highly recommend kitchen world
Linda and paddy Doyle

31 October 2024
Unprompted review
Rated 1 out of 5 stars

Not reliable company

Kitchenworld are amazing in throwing promises, however not able to keep them.
The whole project from placing order for really simple kitchen took 13 months.
Head office staff keep ordering wrong units, we had fitters in our house 6 times trying to complete the project.
All staff here are completely unprofessional and my recommendation is to avoid this company at all cost.

5 December 2024
Unprompted review
Kitchen World logo

Reply from Kitchen World

Hi Eitvdas

Thank you for taking the time to share your feedback. I want to sincerely apologise for the frustrations and delays you’ve experienced. It’s clear that we’ve fallen short of your expectations, and for that, I am truly sorry.

Please know that we are fully committed to completing your kitchen to the highest standard. While I understand the delays and repeated visits have been incredibly inconvenient, we are working diligently to ensure everything is finished to the quality you deserve.

Your feedback is invaluable and will help us improve our processes to prevent situations like this in the future. If there’s anything further you’d like to discuss, please don’t hesitate to reach out.

Kindest Regards
Kitchen World
Customer Care Team

Rated 5 out of 5 stars

Wonderful Waterford Kitchenworld

We got outstanding service from John in Waterford, and a big shout out too to Gary who initiated our order. They had great design ideas. Nothing was any trouble. I really got a bespoke kitchen because they accommodated all my requests for the nooks and crannies. Our fitter, Chris, was great too. The kitchen arrived quickly and was exactly what we ordered. Highly recommended!

1 November 2024
Unprompted review
Kitchen World logo

Reply from Kitchen World

Hi Aine

Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experience with John, Gary, and Chris. It's fantastic to know their design ideas and dedication helped create the bespoke kitchen you envisioned. We're delighted everything arrived on time and exactly as ordered.

Your kind words mean a lot to our team. Thank you for recommending us!

Kind regards,
Kitchen World
Customer Care Team

Rated 5 out of 5 stars

Great customer service at Kitchen World Waterford

We designed our new kitchen with John at the Waterford branch this year, from start to finish the customer service experience was exceptional, each meeting was straightforward and we were able to select a kitchen which suited our home and budget with plenty of choice and options. Kitchen has been installed and we are delighted with the end result, any minor issues post fitting have been dealt with quickly. I would highly recommend this team and John in particular to anyone thinking about a kitchen redesign or update.

31 October 2024
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for sharing your fantastic experience! We're delighted to hear that John and the Waterford team provided exceptional service and helped you design a kitchen that perfectly suits your home and budget. It's wonderful to know you're happy with the final result and that any post-fitting issues were resolved promptly.

We truly appreciate your recommendation and your kind words about John and the team. Enjoy your new kitchen!

Kind regards,
Kitchen World
Customer Care Team

Rated 5 out of 5 stars

A Kitchen Worth Savoring

I had an excellent experience with Kitchen World in Waterford. Gary did a fantastic job designing my kitchen, incorporating all the features I wanted and ensuring the layout was right. Richard handled the installation with remarkable precision, paying close attention to every detail, from levels to cuts. His meticulous work stands out. From ordering to install, things were very quick. I’m absolutely delighted with the finished kitchen.

19 November 2024
Unprompted review
Kitchen World logo

Reply from Kitchen World

Hi Michael

Thank you for your wonderful feedback! We're thrilled to hear that Gary and Richard provided such a positive experience, from the thoughtful design to the precise installation. It's fantastic to know that the process was quick and that you're delighted with your finished kitchen.

We truly appreciate your kind words and wish you many happy moments in your new space!

Kind regards,
Kitchen World
Customer Care Team

Rated 5 out of 5 stars

best kitchen ever

from initial consultation with sarah in dungarvan
to design to fitting the whole process was simple and seamless our budget and needs were taking into account

29 July 2024
Unprompted review
Kitchen World logo

Reply from Kitchen World

Hi Annmarie

Thank you for your kind words! We're delighted to hear that Sarah and the Dungarvan team made the process seamless from consultation to fitting, all while keeping your budget and needs in mind.

We’re thrilled you had such a positive experience and hope you enjoy your new kitchen!

Kind regards,
Kitchen World
Customer Care Team

Rated 4 out of 5 stars

Kitchen World Waterford

Recently got a kitchen from kitchen world, we dealt with John Grace in their Waterford department. John was very helpful and professional throughout the process and design consultations. We're delighted with the new kitchen. A special mention to Johns colleague Gary as well who we dealt with a few times throughout the process, Gary was thoroughly professional and went above and beyond to help us.

16 November 2024
Unprompted review
Kitchen World logo

Reply from Kitchen World

Hi David

Thank you for your wonderful feedback! We're so glad to hear that John and Gary provided such helpful and professional service throughout your kitchen journey. It's great to know you're delighted with your new kitchen.

Kitchen World
Customer Care Team

Rated 5 out of 5 stars

Chef's kiss

It was fabulous dealing with John Grace from Kitchen World, Waterford. The man is an absolute legend and definitely knows his job, a true professional. We love our new kitchen so much. His advice really paid off in helping us maximize what space we had.

We called over to a few places but after talking to John on the phone, we were immediately sure it would be a great fit, and it turned out so. Great quality, stunning results 👏🏼

8 November 2024
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you so much for your amazing feedback! We're thrilled to hear that John was able to help you create a kitchen that maximized your space and met your needs. It's fantastic that his expertise and advice made such a positive impact on your experience.

We're delighted you're happy with the quality and results—thank you for choosing Kitchen World!

Kind regards,
Kitchen World
Customer Care Team

Rated 5 out of 5 stars

John at the Waterford was a great point…

John at the Waterford was a great point of contact from start to finish. He really helped take charge of the project from start to finish. He was very responsive in his communication at all times, even with some delays beyond his control.

9 November 2024
Unprompted review
Kitchen World logo

Reply from Kitchen World

Hi Lisa

Thank you for your feedback! We're thrilled to hear that John in Waterford provided excellent support and took charge of your project from start to finish.

Kind regards,
Kitchen World
Customer Care Team

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