Kitchen Fittings Direct Reviews 2,373

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 645 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and excellent craftsmanship. Many people highlight the efficient delivery service, often mentioning quick dispatch and timely arrival of orders. The overall service experience, from easy ordering to helpful online advice, is frequently described as excellent. However, some customers also noted occasional issues, such as receiving incorrect items or products that did not match the advertised description or dimensions. A few other people also felt that packaging could sometimes be damaged, though the contents remained intact.

What people talk about most

Product

Customers had positive experiences with product quality and value. Many reviewers praised items as described,... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the speed of delivery,... See more

Quality

Reviewers highlight positive aspects of quality. Customers are very happy with products, describing them as... See more

Service

Users describe positive interactions with service. Customers frequently praise the excellent and efficient... See more

Order

Consumers consistently report positive experiences with the ordering process. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My cabinet door was annoying me, I wanted better access to my printer, within. So with my fingers crossed, I ordered these brackets and two different fixing plates, they were cheap enough. I looke... See more

Rated 5 out of 5 stars

Really good experience from start to finish. Wide range of products that are all the very best quality available, easy to order and very swift delivery with plenty of updates on the delivery. Have use... See more

Rated 5 out of 5 stars

Everything was fab- the kitchen is beautiful and high quality yet value for money. The online advice when planning kitchen was very good and everything was delivered and fitted as planned. If you... See more

Rated 5 out of 5 stars

Having previously bought great sliding baskets from this company we decided to order a corner cupboard solution. Once ordered this came quickly and was packaged securely. The instructions were brief b... See more


Company details

  1. #1 of 9 best companies in Kitchen Supply Store
  2. #1 of 2 best companies in Countertop Store
  3. #2 of 5 best companies in Do-it-Yourself Shop
  4. #1 of 2 best companies in Kitchen Furniture Store
  5. #2 of 3 best companies in Plumbing Supply Store

About Kitchen Fittings Direct

Written by the company

shop kitchen sinks shop wire baskets shop handles shop kitchen bins see helpful blogs

About us


Welcome to kitchenfittingsdirect.com, your first and only stop needed for kitchen fittings. We pride ourselves on delivering the highest of quality kitchen sinks, taps, Interior door handles, cabinet knobs, cooker hoods, LED lights, storage products and hardware accessories. All at unbeatable prices, safe payment and fast delivery to your home. We have an extensive collection of kitchen handles with a free sample offering.

Kitchen Fittings Direct

Written by the company

Your Complete Kitchen Supply Store
We stock a broad range of kitchen fittings and are one of the biggest suppliers of kitchen handles in the UK and Ireland. Our range also extends to kitchen knobs, kitchen taps, kitchen sinks, kitchen hinges, kitchen lighting, kitchen drawers, and a huge range of kitchen accessories.
For Professional Tradesman
Fast delivery direct from our warehouse to the kitchen you are working on. You no longer have to waste time driving to your local wholesaler, waiting in a queue only to be told that the hinges that you were looking for are not in stock.
Kitchen Sinks
We stock a wide range of kitchen sinks suited for every home. Stainless steel sinks, granite composite sinks, ceramic sinks, undermount sinks, we have it all!
Kitchen Taps
Stylish range of kitchen taps that match your kitchen interiors. We also stock boiling water taps such as Quooker Taps.

Our Shipping Promise

Delivery in 1-2 Business Days

Orders will be delivered in 1-2 business days in Ireland and Northern Ireland

Contact info

Promotion box for Kitchen Fittings Direct

Kitchen Fittings Direct

The UK and Ireland's number #1 online store for all kitchen fittings.

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 77% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Honest Company!

Emailed company asking to identify the correct hinges before placing order which they did but after receiving them they were slightly wrong, which company quickly admitted to & promptly processed full refund!
Trusted honest company to deal with.

8 December 2025
Rated 1 out of 5 stars

Very good service

Very good service

3 December 2025
Kitchen Fittings Direct logo

Reply from Kitchen Fittings Direct

Hello,
Thank you for your feedback. We’re happy to hear you were satisfied with our service.
If the one-star rating was a mistake, we’d really appreciate it if you could update it.

Best regards,
KFD Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, although it took 2 months for me to get a plumber to fit the tap!
Tap is now fitted and works/ looks great.

13 October 2025
Rated 5 out of 5 stars

Very pleased

The website was easy to navigate and the prices were very reasonable. Although I only received one item instead of the set of three I ordered, the customer service team responded to my email quickly and arranged for the replacements to be sent out immediately.

30 November 2025
Rated 5 out of 5 stars

Great company with fast delivery .

Great company with fast delivery .
I ordered a lovely pyramis sink off them ,
Although the waste was missing , I contacted them straight away and they went above and beyond to fix this and sent out a free replacement the next day .
Beatrice was fantastic support .
Many Thanks !

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Although my problem has not been…

Although my problem has not been solved, the process of steps to eliminate the potential causes of the failure was comprehensive and easy to follow. All communication was prompt and helpful. I am not clear, however, what the next steps are.

19 November 2025
Rated 5 out of 5 stars

Communication was excellent...

Communication was excellent...
Item i ordered wasn't available but i was offered an alternative item and they matched the price of the original item
You honestly cannot get better customer service than kitchen fittings direct

29 November 2025
Rated 2 out of 5 stars

Poor base to drawer

the drawer bases were made of flimsy plastic and were warped so i couldnt connect them to the metal frame they just kept popping off. Disappointing because the drawer and its mechanism is good. Had to make my own temporary bases to the drawers.

27 November 2025
Kitchen Fittings Direct logo

Reply from Kitchen Fittings Direct

Hello! We’re very sorry to hear that the drawer bases didn’t meet your expectations. This is definitely not the experience we aim to provide.

We’d love to help make this right. Please reach out to our customer support team so we can look into replacing the bases or finding another suitable solution.

Thank you for your feedback!

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