Bestilt billet til Mission Impossbible…
Bestilt billet til Mission Impossbible i imperial d 28/5 men fik ingen email eller kvittering.
Svindel.

Reply from kino.dk
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På kino.dk kan du bestille billetter til ca. 50 biografer, læse de seneste filmnyheder og blive inspireret til din næste biograftur. Du kan også skrive dine egne filmanmeldelser og deltage i vores quizzer. Da vi ikke ejer biograferne på kino.dk, har vi ikke indflydelse på udvalg af produkter, priser eller spilletider og henviser her til den enkelte biograf.
Mosedalvej 14, 2500, Valby, Denmark
Replied to 100% of negative reviews
Typically replies within 1 week
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Bestilt billet til Mission Impossbible i imperial d 28/5 men fik ingen email eller kvittering.
Svindel.

Reply from kino.dk
I'm not going to the cinema again today. My patience has ran out. This website with a bigger banner about newsletter than actual service is blocking any freedom to navigate. The website is also not intuitive... "choose your movie" option when you're actually in the movie page is utter nonsense.

Reply from kino.dk
Terrible website, looks like something made by primary school kids 20 years ago.
- Incredibly difficult and buggy navigation, impossible to go back and choose another theater/time for the same movie.
- Deep linking to specific movie does not work, so one needs to start the whole flow again if by any chance the first time slot which was clicked is not the one you want.
- Ridiculous that one needs to chose a city every single time when starting a flow.
- "Buy tickets" button is ridiculously positioned and very hard to see. Not to mention that a much bigger 'Buy tickets' button actually just restarts the flow, instead of continuing the flow for the already selected movie.
- But hey, at least there is a gigantic full screen add that you need to scroll through to actually see the content you are interested in.
I will never buy a ticket through kino.dk again.

Reply from kino.dk
I do not like the new look of the site. It takes longer to appear what you choose, it also used to be a lot easier to choose the day or the movie. It seems it's no longer in alphabetical order. It's kind of impossible to choose both the day and the movie at once. I used to get information on the specific day and decide what I'm gonna watch. Now it just shows everything in random order, at all days. Not convenient at all.

Reply from kino.dk
Really slow website, and for 2 days i have tried to buy tickets for a moive, but each time im getting to choose payment method it says something went wrong! And there is very poor contact side for help!
At times takes more then 20 seconds to load parts of the web site and first thing it loads is the adds.
The profile flow is overcomplicated and needs improvement on the UX and accessibility.
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