KingSize Reviews 453

They won't give me my clothes! Before, I thought it was because I wasn't scanning the QR code with Venmo, which for some reason Kingsize can't possibly comprehend. Then, when I finally got it down, meaning I received the order numbers for their related orders, they ended up flagging it because " The shipping address and mailing address were different" and also because for some reason Kingsize registered the payment as PayPal, which Kingsize also can't seem to comprehend. Even worse, when I finally got a call from one of their representatives regarding the flagging, she said she has now "released it" (from flagging presumably) per my permission. Now, the first order (my shirts) have went through, and they took my money explicitly. My order for the pants, are now pending. Considering the words of the seemingly kind representative, that order should be imicitly confirmed. However, both of the orders have dissapeared from my account. Both on the 'order history' and 'track my order' sections. I have no other avenues for clothing, Kingsize ONLINE is all I have. I have no choice but to conclude that Kingsize, and the representatives, are a terrible service full of empty promises and most likely passive aggressive liars who give bologna reasons for their inability to perform their jobs and fulfill their duties. The only thing they're good at, evidently, is holding onto my money completely irrelevant as to whether or not the order "officially" went through or not. It's depressing, but unfortunately true. I have screenshots and PDFs of oder numbers and call records to prove my case. Weirdly, the phone number she used to call back was different than the 1 (800) 477-0198 number.

I will never as long as I live purchased anything from this company.They sent me the wrong merchandise,I sent it back,and now they want to charge me for their mistake..I noticed my credit report and it’s on their as late..you bounce around from customer service to the bank.Still no service..they are awful..

My wife & I ordered 4 coats throug the king size catalog when we got them 1 the zipper was broken I retuned it the end of Jan or beginning of February I got the same broken coat back on the 10th of April I called & i called &they say I'm sending to late but they sent it back & there not seeing it or not understanding English so I would advise anyone not to buy through them it's more of a heads h than it's worth they are not high enough quality to make it worth my problembs

Package was paid for and ordered. Customer service said it was delivered.... NO PACKAGE EVER WAS DELIVERED. AND THEY TOLD ME IT WAS DELIVERED AND TOUGH LUCK. SCAMMMMMMMMMMMM OR SHITTY CUSTOMER SERVICE. JUST DONT.

It has been 20 days and I have not received my order and they are refusing to refund me

I ordered 8 shirts from Kingsize and was shipped 6 shirts. 2 of the shirts I received were not the shirts I ordered and were the incorrect size. I returned the 2 shirts and was told the shirts that I originally ordered are on back order. When I checked my credit card statement, I saw that I was overcharged by $52.83. I called their customer service and spoke to 3 different representatives. I was told the $52.83 charge was for a back order but I did not authorize this charge and the amount they charged me is higher than the amount of my original order. Needless to say, I was not happy and have not been refunded the amount they overcharged me. I filed a dispute with my credit card company for this mischarge. I will never order anything again from this company. I would advise others to stay away from this company.

I purchased a white warmup jacket, it came in with orange stains. I wanted to return - and the real trouble started. At the end of lots of chat requests calls,, etc I got stuck with my $87 white Fila with orange stains on it.

I WILL NOT USE THEM ever again !!!

If i could give zero stars i would. dealing with this store has been a nightmare. returned 3 fila sweatsuits and they only gave me a gift card for two, for a whole month i been contacting them each time even a supervisor said they would issue a refund for the balance in 24-48hours guess what i never received it. the customer service really sucks. i finally had to open a dispute on them. i will never deal with this company again. A whole month of going through something that they confirmed was messed up is insane

For 9 months, they signed me up for rewards program charging. My credit card $18.60 a month, which I did not sign up for. No more business from me.

Charged twice for same order. Still not refunded. Also, shipping prices are inappropriate. You could ship a Buick for what they charge. If I’m going to waste money, I'd rather waste it by making it rain at the strip joint.

Very low end shirts. They will spam you. If you try to opt out, they just send you to their site that demands you enable all their cookies. Do not go to their site. When they start spamming you, just keep reporting them. Obviously I will never do business with them again.

$16 a month for nothing. Don't fall for their Rewards program. Ordered some clothes a couple of times. The clothes were descent. Sometimes they run good dales...the I noticed the reoccurring monthly charge for $15.95.

After research, I realized I had been duped into signing up for the program...Buyer Beware!!!

I'll never but here again, and I'll recommend everyone not too. This is SLEAZY business practices.

I ordered a shirt, and there was a wrong address, immediately after the placed order, I corrected it and called customer service. I never got the shirt and King Size replied to my email and said that the address in account showed it was delivered, well no shit! And due to that, no refund can be issued. I even went to address & the person does not answer the door. I tried 3x this is very poor,poor customer service! I am out a shirt and fifty bucks! You STUCK King Size!

Bought shoes from these guys ..they were worn for 3 months and fell apart ..worn indoors only ...called them and they wouldn't let me get a replacement or any kind of discount or credit towards any future purchases ...person spoke very broken English..over all terrible customer service..never do buisness with them again

This retailer is horrible at filling orders. I’ve ordered from them twice. The first time it took almost four months to get all of the items I ordered. By the time I e I received long sleeve shirts for winter, it was spring and too warm for my husband to wear them. On my second order, I paid $35 for their “super fast” delivery. Three days later and they haven’t even finished processing the order and now they’ve told me delivery will take 2-3 business days even though their website shows that “super fast” is 1-2 business days. Absolutely the worst website to shop.

I wish I could give zero stars.

I placed an order Feb 7; the order did not arrive. After ten days I looked at the "tracking information" and it said the estimated delivery date of Feb 12 was "delayed".

There had been some bad weather so I waited until another couple of weeks of snowstorms passed. Then when I went back to the tracking page it said my shipment had been marked "addressee unknown" which is odd because I get packages regularly at this address from their sister brands.

On March 4th I called the 24-hour "customer service" line and KingSize told me it wasn't their problem, it was DHL's fault, but DHL might be holding the package for redelivery. Then they gave me a number for USPS. I called USPS and after putting in my DHL tracking number the bot said my package had been returned to sender. I called Kingsize back and then they finally agreed to process my refund, as a CREDIT TO BUY MORE PRODUCTS FROM THEM!!! AAUGH.

I wish I had seen all these one-star TrustPilot reviews before I placed an order with them. Do yourself a favor and get whatever you need elsewhere.

Placed an order way back last year that was supposed to come express shipping, all of a sudden it's back ordered, expect it after Thanksgiving, then January, then MARCH... Then after all of that, it's just cancelled because they can't fulfill it, but here's a 25 percent off coupon... Oh... But it's only good for the next 5 days... AFTER STRINGING ME ALONG FOR MONTHS! I express my extreme displeasure only to get an overly long sorry but that's a courtesy coupon bye

I purchased a pair of pants from this business, and they appeared fine upon arrival. However, after only one wear, the stitching along the seam came apart, leaving a hole in the pants. I contacted customer support to request a return or replacement, but was told that because the item had been worn, it was not eligible for return—even though the damage was clearly due to a defect.

The agent I spoke with stated there was nothing they could do to assist me. As a result, I was left with a defective product and no resolution. Based on my experience, I would strongly caution others before purchasing from this business, as they do not stand behind the quality of their products or provide meaningful customer support.

I have been trying for 10 hrs to get a tracking number. I am told they are working on an upgrade and we all know this is a lie. They are having major computer problems ,when I ask Ann to speak to she told me there was NO supervisor is not there and when I told her there had to be supervisor there ,then I was told they were not aviliable. Then I was told by Ann that they would call back when the computer are back up. Please I would love to be able to talk with a someone beside a order placer. Thanks Mrs Bill Roe

Would do 0 stars if possible. I have used King sized since I was 16 I'M 28 now will never buy from them again. I Bought tanktops in September and they have been charging me 16.95 for the past 5 months and won't refund it , it's a quote on quote rewards program 🙃 idk what the rewards program is that they charge me 17 $ for nothing in return constantly without telling me .... a disabled autistic ADHD depressed man with crippling anxiety and PTSD.... also I didn't get the free shipping ect they said they sent an email.... they send 7 emails or more a day by the way to you ........