King Colis Reviews 

1,959
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Absolute tat. And a lot of the parcels were from EVRi and you can even see some return addresses on the parcels. It's all rubbish. Replacement plumbing parts, Shein and Temu garbage, really cheap rubb... See more

Company replied

Rated 5 out of 5 stars

The guard was a very good guard and was very respectful and helpful thank you hopefully youse come back again ✌️manager was extremely friendly

Company replied

Rated 5 out of 5 stars

Bilal has been phenomenal, I bought something that was broken and the lads let me take something else. Top service!

Company replied

Rated 5 out of 5 stars

I visited Ostrava Nova Karolina. The organisation is on great level, long lines, but its acceptable because its big trending thing. You can find really funny things in the packages. I wouldnt rather t... See more

Company details

Written by the company

Chez King Colis, nous adorons vous surprendre et vous aider à faire de bonnes affaires. C’est pourquoi nous récupérons les colis perdus du e-commerce et vous les proposons à des prix très avantageux sur notre site internet, ou bien dans nos différents pop-up stores. Nous vendons nos colis dans l’état exact où nous les avons reçu et personne ne connaît leur contenu. Smartphones ? Bijoux ? Vêtements ? Chaussures ? Sacs à main ? Gadgets ? Jeux Vidéos ? Objets de collection ? En achetant des colis perdus, vous ne savez jamais ce que vous allez recevoir : chaque ouverture est une nouvelle aventure ! ​ Vous voulez vivre une vraie chasse aux trésors ? Commandez dès maintenant nos colis perdus en ligne ou bien rendez-vous dans nos différents points de vente éphémères.


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3.9

Great

TrustScore 4 out of 5

2K reviews

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Replied to 68% of negative reviews

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3.9

All reviews

(1,959)

582 reviews in the last 12 months

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Rated 2 out of 5 stars

There were not lost packages in the…

There were not lost packages in the premium box, just random things that they had already opened and reshield with their own packaging.
So they decide what to put inside, it's not luck.
Mostly temu shein,too expensive for 120 euros.

25 March 2026
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Reply from King Colis

Hello,

Thank you for your feedback. We’re sorry to hear that you were disappointed. We would like to clarify that we do not open packages in advance and we never know their exact contents.

King Colis Team

Rated 1 out of 5 stars

Avoid keep your money

Their is no doubt these people know the low value of these packages because mine were re packaged.
Please avoid as you will be very disappointed with what u get all my packages were either Temu or AliExpress crap.I was looking for two premium packages and they would not go and look in their storage shop to get them just said they had none but were available later in the sale.

24 February 2026
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Reply from King Colis

Hello,

Thank you for your feedback.

We would like to clarify a few important points for readers:

Our events are based on the purchase of unclaimed and unverified parcels, sold as-is, where the content is unknown in advance. This means that product value and type can vary significantly, and there is no guarantee of specific items.

Regarding your comments:

We do not repackage items or assign value to individual parcels.
Products may come from large-scale logistics flows, where similar items can occasionally appear.
Availability of certain categories (such as “premium”) depends on stock at the time and cannot always be guaranteed throughout the event.

We are sorry that your experience did not meet your expectations, but we strongly reject the suggestion that our activity is misleading.

If you would like us to review your case, feel free to contact us directly with your receipt.

Best regards,
King Colis

Rated 1 out of 5 stars

I was very disappointed with the…

I was very disappointed with the surprise package I received. Lots of very ramdom cheap rubbish.

23 February 2026
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Reply from King Colis

We’re sorry to hear about your disappointment.

We’d like to remind you that we do not know the contents of the packages in advance: they arrive sealed from our logistics partners and are resold as they are, without any selection or sorting on our part.

As these are lost parcels from international e-commerce, the contents can vary a lot and may include products of different quality levels.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

A waste of time and money

A waste of time and money. I paid €25 in Cork for two boxed packages. One was a shower hose with head and the other was a plug in soap dispenser. Now who has a plug by their sink to plug in a soap dispenser?? Bonkers!!. From feeling of the other packages there is nothing of any real value to be found within. Save your money for some euro millions tickets instead.

26 February 2026
Unprompted review
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Reply from King Colis

Thanks for your feedback.

We understand it can be disappointing when the contents aren’t what you were hoping for. The concept is precisely to open a package without knowing what’s inside, that’s the whole idea behind it.

The parcels aren’t opened or sorted beforehand, so the contents can vary a lot from one to another.

Rated 1 out of 5 stars

Terrible waste of money

Terrible waste of money. I’ve done mystery boxes before but at least could choose since and gender for clothing. Paid €50, and got a parcel of cheap badly sewn women’s clothing that cannot be worn, sold or given to charity for the poor quality. For clothes it should be sorted in someway as the whole package was a waste of money and I felt pretty scammed by it and also felt sorry for the long line of people queuing to also waste their money. It’s a fad that people will only try once as 99% of the time it ends in disappointment

25 February 2026
Unprompted review
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Reply from King Colis

Thanks for your feedback.

We understand your frustration. However, if parcels were sorted by type, size or gender, it would mean knowing what’s inside beforehand, which goes against the whole concept.

The idea is to discover the contents only after opening. If you’re looking for specific items or sizes, a traditional clothing store would likely be more suitable.

Rated 1 out of 5 stars

Absolute scam

Didn't received what was supposed to be on the package (electronics etc was Temu things instead.
Requested reimbursement, they accepted it's been a week tomorrow, didn't get my refund of 320€ so far.
Will update if news.

17 February 2026
Unprompted review
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Reply from King Colis

Thanks for your feedback.

We’d like to clarify a few points. The parcels sold are unclaimed packages, grouped and resold without being opened or checked beforehand. This means there is no guarantee regarding the type of items inside (such as electronics) or their value.

Regarding refunds: for online purchases, a return is only possible if the parcel is unopened. Once opened, refunds are not applicable due to the nature of the product.

If your request falls within these conditions, our team will process it as soon as possible. Otherwise, it may not be eligible.

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