Kikatek Reviews 6,942

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and reliable delivery service, noting that orders arrive quickly and are well-packaged, often without any damage. Many consumers appreciate the extensive product selection and competitive pricing, frequently highlighting that they find better deals here compared to other retailers. The overall service is often described as excellent, with people commending the smooth ordering process and the care taken with their purchases. However, some customers mentioned a desire for a cheaper delivery option, suggesting that it makes buying in bulk more ideal. A few people also noted a lack of communication regarding the warehouse service and the absence of notifications about shipping items, though they generally found the prices decent and delivery within the given timeframe.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Product

Users describe positive interactions with product. Customers frequently praise the excellent packaging,... See more

Order

Customers had positive experiences with order. Many reviewers praised the fast delivery, with orders often... See more

Service

Consumers find service to be positive. Many reviewers express high satisfaction, often stating they will use... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight competitive,... See more

Based on these reviews

Rated 5 out of 5 stars

I've used the site a few times now but this is the first time using private warehouse feature. Nice feature especially when I order a few items that don't justify shipping cost individually, so bein... See more

Rated 5 out of 5 stars

Fantastic company with fast delivery. Great price got both mega sized Zaku figures for £120 on Amazon just for one was £100 that's why I bought both. Mega sized gundam are great for beginners and l... See more

Rated 5 out of 5 stars

Best Shop ever! 非常滿意,值得推介! I had a great shopping experience at Kikatek. The customer service was friendly and responsive, the prices were very reasonable, and the overall value was excellent. My... See more

Rated 5 out of 5 stars

Wasn't sure about ordering from them cause am not into manga and didn't heard about Kikatek before but, they shipped my order so quickly, received it really quickly and very well packed. Items arrived... See more


Company details

  1. Hobby Store
  2. Collectibles Store
  3. Model Shop
  4. Scrapbooking Store

About Kikatek

Written by the company

We specialise in the wonderful world of Japanese hobby products, stocking everything from Gundam model kits, hobby supplies, to Anime collectible figures, and much more! Our friendly and passionate team has helped over a million UK customers get their hands on these awesome products since 2004!

Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Kikatec always give great service

Kikatec have always given a great service for me. The item was pre-ordered and I was notified when it came in. Very easy process to complete, receved the item in due course. They have a really extensive range of the Bandai kits I am currently collecting and they sell them at a very competitive price, highly recommend you give them a go.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Great for model kits

Ordered two model kits from them and they arrived in good time and packaged very well!
One was a model kit that i was struggling to find online at a reasonable price

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

From ordering to receiving, three days, it does not get better than that! Item was packaged magnificently, and arrived without a blemish. My first time ordering from Kikatek, but will not be my last. Many thanks. 10/10

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

Good price, really quick shipping, and impeccably packed so it arrived in mint condition … Superbe experience, will try again !

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Great buisness

Dispatched asap, and it came with a nice hand signed note and a bag of haribos! Much love

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

Amazing customer service, when there was an issue with my figure (manufacturer issue not the Kikateks fault) they were amazing to deal with and understanding giving me advice on how to fix it or return it. When I returned it the refund was quick and they sent out the new figure I ordered super fast. Best company to buy Figures from by far.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

MG 00 Raiser

Item arrived quickly and in excellent condition. Packaged well and with care.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Astonishing Kitatek

As always, Kikatek are amazing from the begining to the aftersale service if you have any problems. Prices are also really competitive.

20 January 2026
Unprompted review

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