Kidsbedsonline Ltd Reviews 

442
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times and clear communication provided throughout the ordering process by the polite team. Many people are also very happy with the sturdy quality of the beds, noting that the furniture is beautifully made and fits well into their homes. Some reviewers were not happy with visible cosmetic faults and damaged pieces discovered upon opening the packages. A few other people also felt that orders occasionally arrived with missing parts or experienced unexpected delivery delays. Consumers mentioned having to chase updates or encounter issues with missing components during assembly.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting quick shipping and helpful drivers.... See more

Product

Reviewers highlight positive aspects of product quality, describing the beds as sturdy, well-built, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the furniture is well built, durable,... See more

Service

Consumers find service to be exceptionally positive, praising the quick, clear, and efficient purchasing and... See more

Order

Customers consistently note positive experiences with order processes, highlighting quick delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with our shorty bunk beds. Grandchildren sleeping well in them. Great service, straightforward to construct but much easier with 2 people! Great price on this site and good communication wh... See more

Rated 5 out of 5 stars

The delivery was faster than expected and communication was great giving us a time slot and a call beforehand. There were 4 very heavy boxes that the drivers placed where we wanted. The bed itself too... See more

Rated 5 out of 5 stars

Always a bit dubious about ordering from a company I haven’t heard of before. However, I was very impressed with kids beds online. The bed we wanted (Billie Midsleeper) was so much cheaper than a... See more

Rated 5 out of 5 stars

We originally saw the bunk beds on a different site, but delivery was much too long. We then found the exact same bed at 'kidsbedsonline' with a much shorter delivery time and at a better price. We o... See more


Company details

  1. Children's Furniture Store

Written by the company

kidsbedsonline.com are the UK's original childrens bed specialists. We supply a range of beds & mattresses for children of all ages. shop now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

442 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(442)

34 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality bed

Very helpful company to deal with.
Answered my queries immediately.
The quality and value for money of the Enzo day bed was excellent.
I am more than pleased with my purchase.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased

It was very easy to find what I needed on their website.Simple ordering process and delivered very quickly.The prices were good too.

2 April 2025
Unprompted review
Rated 3 out of 5 stars

Bed is reasonable quality but…

Bed is nice and reasonable quality but the ? Premium sprung mattress was not good, you could feel the springs so we had to buy a thick mattress topper to counteract this. The customer service contact re delivery and delivery were however excellent

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Bed delivered within good time

Bed delivered within good time. All six-million parts were present (ok, I’m exaggerating but it felt like that many putting it together)! One piece of wood was badly knotted and a quick phone call and they were happy to send a replacement free but didn’t need to in the end as the piece isn’t on view. Great customer service and good solid quality product for a reasonable price and cheaper than several other places.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

First class customer service

Customer service really good. They were very responsive to questions I had prior to ordering a midsleeper bed. And they were also very happy to change the order when I realised I had made a faux paux with the dimensions.

Not only that, I had a broken slat more than a year after purchasing. I sent them an email asking if they had spares, not expecting much. But to my surprise new slats will be arriving in 2 days! Incredible service and thus I can only fully recommend.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

100% would recommend! 🙂

brilliant bed, exactly what i wanted and the company could of not been more helpful! would definitely recommend!! thank you my son loves it !!

21 March 2025
Unprompted review
Rated 5 out of 5 stars

High Sleeper

A wee wait for the bed from the delivery time stated on the website but once we got a delivery date everything was very efficient. The bed arrived early but the guys waited around for me to return from work, they were very polite and respectful and put the bed together within 45mins taking all the rubbish away with them. My son was very pleased with the bed.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Kids bunk bed with desk

Fantastic product. Extremely solid bed. My son loves it and bedtime doesn't feel like such a chore now. He climbs in, we read him a book, turn off the light, he goes to bed. End of.

8 February 2025
Unprompted review
Rated 5 out of 5 stars

Good bed overall

Enzo Noomi is a good day bed / guest bed overall, good quality build, works as it should. The assembly instructions could be clearer and the different elements more identifiable, but we worked it out. For reference, flatpack assembly companies quoted £80-100 for a job that took 2 people about 2.5 hours. The delivery to the ground floor of the house only, not to the designated room upstairs.

18 January 2025
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. Good customer service. Re-arranged delivery date. Product was delivered in good condition and was relatively easy to assemble.

27 November 2024
Unprompted review

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