Arrived within the time advised the only thing I marked it down for was communication after the order was placed. Coincidentally after I reached out for an update I received an email saying my purchas... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The website is easy to use and the pricing competitive (even more so with the free delivery, which was super rapid). The item came quickly and is as described. We’d done lots of research before s... See more
Company replied
I was amazed by how quickly the nursing chair I ordered was delivered. I chose to purchase from Kiddie’s Kingdom because they had the chair I wanted at the cheapest price due to a 10% off promo they w... See more
Company replied
Ordered a replacement mattress for my Chicco next to me Wednesday evening, arrived today less than 48 hours later. I was a little unsure of what to expect from reading other reviews but was perfectly... See more
Company replied
Company details
Written by the company
At Kiddies Kingdom, we believe every family deserves the very best start. Since 1985, we’ve been proudly supporting parents across the UK, helping to create safe, stylish, and happy spaces for little ones to grow. Over the years, we’ve built a reputation for choice, quality, and value — and for always going the extra mile for our customers. Our impressive 9,000 sq ft showroom is a place to explore, test, and compare products in person, with expert staff on hand to offer guidance and advice. Behind the scenes, our 50,000 sq ft of warehousing means we can keep an extensive range in stock and ready for fast delivery, so you never have to wait long for the things you need most. Because we’ve nurtured strong partnerships with leading nursery brands for decades, we’re able to bring you exclusive deals and one of the widest selections in the industry — from essential everyday items to the latest innovations in baby care. Whether you’re preparing for your first newborn or adding the finishing touches to a growing toddler’s room, Kiddies Kingdom is here to make every stage of your parenting journey easier, more exciting, and more memorable.
Key Highlights
Written by the company
- 50,000 Sq Ft of Stock Ready to Go
- Over 10,000 products from 170+ trusted brands, all under one roof.
- Same-Day Dispatch
- Place your order before 3pm and we’ll send it out the very same day.
- Free, Convenient Delivery
- Enjoy free delivery with a 1-hour timeslot sent via SMS. Plus, the option to re-arrange with ease.
- 365 Day Returns
- Shop with complete confidence — return your items any time within a full year!
- Price Match Guarantee + 15% Off
- We won’t just match the best price you find — we’ll beat it by 15%!
- Friendly Expert Advice
- Our knowledgeable team is here to help — call us on 01924 439049.
- 35+ Years of Experience
- Established in 1985, we’re one of the most trusted names in the nursery industry.
Fast & Free Shipping!
Next Day Delivery | No Cost | Hassle Free
Live stock levels means if a product says 'in stock' on our website, then you can rest assured that the item is in our warehouse ready to go and can be with you within 24 hours. Super fast shipping, with SMS updates and 1 hour timeslot for delivery!
Contact info
Saville Mills, Mill Street East, WF12 9BD, Dewsbury, United Kingdom
- 01924 439049
- kiddies-kingdom.com/contactcentre
- www.kiddies-kingdom.com
Unlock Big Savings Today!
4.4
Excellent
33K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Kiddies Kingdom
Hi Lidia,
Thank you for taking the time to leave your feedback.
We’re delighted to hear that you were happy with our service and found our prices competitive. Providing great value and a positive shopping experience is something we always strive for.
Thank you for choosing Kiddies Kingdom. We really appreciate your support and hope to welcome you back again in the future.
Kind regards,
Kiddies Kingdom
fast delivery no issue👍
23 July 2026
Reply from Kiddies Kingdom
Hi Afshin,
Thank you for taking the time to leave your feedback.
We’re pleased to hear that your order arrived quickly and that everything went smoothly. We always aim to provide a simple and reliable service for our customers.
Thank you for choosing Kiddies Kingdom. We hope to welcome you back again in the future.
Kind regards,
Kiddies Kingdom
Reply from Kiddies Kingdom
Hi Steve,
Thank you for taking the time to leave your feedback.
We’re delighted to hear that you’re pleased with your new car seats and that they arrived quickly with our free next-day delivery service. We always aim to make ordering as convenient as possible, so it’s great to know you had a positive experience.
Thank you for choosing Kiddies Kingdom. We hope to welcome you back again in the future.
Kind regards,
Kiddies Kingdom
Reply from Kiddies Kingdom
Hi Lisa,
Thank you for taking the time to leave your feedback.
We’re pleased to hear that you were happy with the service you received and that your order arrived quickly. We always aim to provide a smooth and efficient experience for our customers.
Thank you for choosing Kiddies Kingdom. We hope to welcome you back again in the future.
Kind regards,
Kiddies Kingdom
We visited the store a few weekends…
We visited the store a few weekends ago. Honestly the service was 10/10. We were able to explain to the staff member (I can’t remember her name) what car we had and our requirements. We were able to test the seats in our car and the staff were just all so attentive and knowledgeable.
23 July 2026
Reply from Kiddies Kingdom
Hi Dani,
Thank you for taking the time to leave such lovely feedback.
We’re delighted to hear that you had such a positive experience during your visit to our store. Choosing the right car seat is an important decision, so we’re pleased that our team were able to take the time to understand your needs, offer advice, and help you try the seats in your car.
We’ll be sure to share your kind words with the team, who will be thrilled to hear your feedback.
Thank you for choosing Kiddies Kingdom. We really appreciate your support and hope to welcome you back again in the future.
Kind regards,
Kiddies Kingdom
I bought this one for the colour
I bought this next to me crib for my great grand child I read all the things it does and for the price it's excellent value it arrived on time the delivery man was friendly I would recommend this item to any mother to be
30 July 2026
Reply from Kiddies Kingdom
Hi Mary,
Thank you for taking the time to leave such lovely feedback.
We’re delighted to hear that you’re pleased with your Next2Me crib and that you found it to be excellent value for money. It’s wonderful to know that the features met your expectations and that it was the perfect choice for your great grandchild.
We’re also pleased to hear that your order arrived on time and that you had a positive experience with our delivery service.
Thank you for your kind recommendation and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.
Kind regards,
Kiddies Kingdom
Quick delivery
29 July 2026
Reply from Kiddies Kingdom
Hi Tina,
Thank you for sharing your feedback.
We’re glad to hear that your order reached you quickly and that you had a smooth delivery experience. We always aim to make the ordering process as convenient as possible for our customers.
Thank you for choosing Kiddies Kingdom. We hope to assist you again in the future.
Kind regards,
Kiddies Kingdom
Excellent service
Excellent service. I ordered my car seat to be delivered on standard delivery it was here within 48 hours. I order one seat but I was so impressed I ordered one for my husband’s car our granddaughter had decided she was a big girl now and thought the seats we had were for baby’s. She loves the secret cup holders on them so if she is happy we are happy.
29 July 2026
Reply from Kiddies Kingdom
Hi Helen,
Thank you for taking the time to leave such lovely feedback.
We’re delighted to hear that your car seat arrived so quickly and that you were so pleased with the service that you ordered a second one for your husband’s car too. It sounds like your granddaughter is enjoying her “big girl” seats, especially the secret cup holders!
We know how important it is for little ones to feel comfortable and grown up when moving to a new car seat, so we’re thrilled to hear that she’s happy with her new seats and that you’re happy too.
Thank you for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back again in the future.
Kind regards,
Kiddies Kingdom
Nice looking balance bikes to gain confidence on two wheels
Recently bought a couple of balance bike for grandkids from kiddies kingdom.
Firstly the price was good.£29.50 each.
The bikes look good, lightweight ideal for little ones to gain confidence on two wheels.
Ordering was easy, product was dispatched quickly, with DPD delivery with in a few days.
I cannot say much about the quality as not been used yet, I will try to update the review once they have been used for awhile
28 July 2026
Reply from Kiddies Kingdom
Hi Mark,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found our ordering process straightforward and that your balance bikes arrived quickly. It’s great to know you were happy with the value for money and that the bikes look lightweight and suitable for helping your grandchildren build confidence as they learn to ride.
We hope they enjoy using their new balance bikes and have lots of fun adventures ahead. We’d love to hear how they get on once they’ve had the chance to put them to the test!
Thank you for choosing Kiddies Kingdom. We really appreciate your support and hope to welcome you back again in the future.
Kind regards,
Kiddies Kingdom
The granddaughter from Northampton said yes
I ordered Graco Junior Maxi R44 Group 2/3 Car Seat - Fossil for when I have my granddaughter as she is now 5 and doesn't want a full harness car seat anymore as in her words "I'm a big girl now nana". Well what can I say apart from it is top quality for what I paid. So very pleased with it and it passed the Lorena test. So thankyou
29 July 2026
Reply from Kiddies Kingdom
Hi Helen,
Thank you for taking the time to leave such a lovely review.
We’re so pleased to hear that you’re happy with your Graco Junior Maxi car seat. It sounds like your granddaughter is very proud to be moving into her “big girl” seat, and we’re delighted that we could help make that transition a comfortable one.
It’s wonderful to hear that you found the car seat to be great quality and good value for money. We hope you and your granddaughter enjoy many happy journeys together.
Thank you for choosing Kiddies Kingdom. We hope to welcome you back again in the future.
Kind regards,
Kiddies Kingdom
The ribbons used to keep the cot up…
The ribbons used to keep the cot up where to short by quite a bit
29 July 2026
Reply from Kiddies Kingdom
Hi Irene,
Thank you for taking the time to share your feedback.
We are sorry to hear that you experienced an issue with the ribbons on your dolls Moses basket and stand. We understand how disappointing it is when a product does not meet your expectations.
We have checked our records but have been unable to locate any correspondence from you regarding this issue. We would have been more than happy to look into this for you and assist with a resolution.
If you would like to get in touch with our after care team, we would be happy to review this further and see how we can help.
Thank you again for your feedback.
Kind regards,
Kiddies Kingdom
Great service
Great service. Ordered a Snuzpod crib & sheets with delivery’s expected in 3-5 days. Received an email within the hour and the crib was delivered the next morning.
Would definitely recommend and use again
22 July 2026
Reply from Kiddies Kingdom
Hi Mandy,
Thank you for taking the time to leave such lovely feedback.
We’re so pleased to hear that your SnuzPod crib and sheets arrived much sooner than expected and that you were kept updated throughout your order journey. We know how exciting it is preparing for a new arrival, so it’s great to hear that everything arrived quickly and smoothly.
Thank you for your kind recommendation and for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back in the future.
Kind regards,
Kiddies Kingdom
Reply from Kiddies Kingdom
Hi Patricia,
Thank you for taking the time to leave your feedback.
We’re pleased to hear that you were happy with the communication you received and that your order arrived quickly. We always aim to keep our customers informed throughout their order journey, so it’s great to know this was appreciated.
Thank you for choosing Kiddies Kingdom. We hope to see you again soon.
Kind regards,
Kiddies Kingdom
Quick service
Quick service
Bought a present for a friend having a baby so I was particularly interested in the 365 days to return if not right - took the pressure off
22 July 2026
Reply from Kiddies Kingdom
Hi Lucy,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found our 365-day returns policy reassuring when purchasing a gift for your friend. We understand that choosing a present for a new baby can sometimes feel uncertain, so we’re glad this gave you the confidence and flexibility you needed.
It’s also great to hear that your order arrived quickly and that you were happy with the service you received.
Thank you for choosing Kiddies Kingdom. We truly appreciate your support and hope to welcome you back in the near future.
Kind regards,
Kiddies Kingdom
Mixed experience
I’ve purchased 4 times from kiddies kingdom and all went well except one purchase that was faulty, which I only found out after opening the stroller and using it once , did reach out to them but the back and forth with them constantly asking for new things when I provided what they asked for just put me off and I stopped replying . I counted my loss and ended up buying another stroller from them again. Overall they are quite good with quick delivery, return is however a hassle and they may find every reason not to accept it
29 July 2026
Reply from Kiddies Kingdom
Hi Ruth,
Thank you for taking the time to share your feedback and for choosing Kiddies Kingdom on several occasions. We really appreciate your continued support and are so pleased to hear that your previous experiences with us have generally been positive.
We are sorry to hear about the issue you experienced with your stroller and that the process of resolving this left you feeling disappointed. We understand how frustrating it must have been to discover an issue after opening and using the product.
When you contacted us, we worked with Joie to look into the issue and requested some additional information so they could assess the matter further and advise on the best next steps. We also followed this up with you to request the information needed, however unfortunately we did not receive a response with the details required to allow us to continue the investigation.
We appreciate that being asked for additional information can sometimes feel frustrating, but these checks form an important part of the process and allow the manufacturer to properly review the issue and provide the appropriate support.
We’re grateful that you have continued to shop with us and we’re pleased to hear that you have found our delivery service quick and reliable. We will continue to take your feedback on board and look at ways we can make our aftercare experience as smooth and straightforward as possible.
Thank you again for sharing your honest feedback, and we hope to see you again in the future.
Kind regards,
Kiddies Kingdom
Reply from Kiddies Kingdom
Hi Carol,
Thank you so much for taking the time to leave your feedback.
We’re delighted to hear that you found our ordering process easy and that your delivery arrived quickly. We always aim to make shopping with us as simple and convenient as possible, so it’s great to know you had a positive experience.
We hope to welcome you back again soon.
Kind regards,
Kiddies Kingdom
Really disappointed with my first…
Really disappointed with my first experience ordering from Kiddies Kingdom.
I paid extra for next day delivery, but my order arrived late. While delays can happen, what has been far more frustrating is the complete lack of customer service afterwards.
I’ve sent several emails requesting a refund of the express delivery charge, as the service I paid for wasn’t provided, but I’ve had no response whatsoever. It’s incredibly disappointing to be ignored when trying to resolve a straightforward issue.
What makes it even more frustrating is seeing the company actively posting on Instagram while seemingly having no time to respond to existing customers.
It’s a real shame because I had high hopes, but based on this experience, I wouldn’t have confidence in ordering from them again.
RESPONSE TO TRUST PILOT (03/08/26)
Thank you for your response, but I must disagree with several points.
Firstly, I did not request a refund of the additional £1 premium for the express service. I requested a refund of the full original delivery charge, as the next-day delivery service I paid for was not provided. Under the Consumer Contracts Regulations 2013, consumers are entitled to a refund of the standard delivery cost in the appropriate circumstances, and I have asked that you deal with my request in line with consumer law and Trading Standards guidance.
Secondly, I find it difficult to accept the statement that you have been unable to locate my emails. Multiple emails were sent regarding this matter, yet none received any response. It is disappointing that the first communication I have received has come only after leaving a negative review, which gives the impression that customer concerns are only addressed when they have the potential to affect your Trustpilot rating.
While I appreciate that the delay itself was caused by DPD, my contract for delivery was with Kiddies Kingdom, not the courier. It remains your responsibility to resolve issues relating to the service purchased.
I would appreciate it if you would now explain why none of my emails were responded to and confirm that you will refund the full delivery charge rather than just the additional £1. are aware of how this complaint has been Thank you for your response, but I must disagree with several points.
27 July 2026
Reply from Kiddies Kingdom
Hi Rebecca,
Thank you for taking the time to share your feedback. We are sorry to hear that your first experience shopping with us did not meet your expectations.
We have looked into your order and can confirm that it was placed on a Saturday and was dispatched on the next working day in line with our delivery process. Unfortunately, following dispatch, there was an issue with DPD, which resulted in a delay to your delivery. We completely understand how disappointing it is when an express delivery service does not arrive within the expected timeframe.
We are also sorry to hear you felt unable to reach us. We have checked our records but are unable to locate any emails from you regarding this order.
We have now processed a refund of the additional £1 express delivery charge, and this should be returned to you shortly, depending on your payment provider’s processing times.
We hope we have the opportunity to provide you with a better experience in the future.
Kind regards,
Kiddies Kingdom
Replacement Mattress
Ordered a replacement mattress for my Chicco next to me Wednesday evening, arrived today less than 48 hours later. I was a little unsure of what to expect from reading other reviews but was perfectly described and arrived quickly. Very happy with service.
31 July 2026
Unprompted review
Reply from Kiddies Kingdom
Hi Jess,
Thank you so much for taking the time to leave your feedback.
We’re delighted to hear that your replacement mattress arrived so quickly and that it was exactly as described. We understand that ordering online can sometimes feel uncertain, especially when purchasing an item you need, so it’s wonderful to know that you were happy with both the product and the service you received.
Thank you for choosing Kiddies Kingdom. We hope to welcome you back again soon.
Kind regards,
Kiddies Kingdom
Great company
Great company, constant updates via email about your package I would definitely use them again 🙌 very quick delivery time also so everything fab.
28 July 2026
Reply from Kiddies Kingdom
Hi Lisa,
Thank you so much for taking the time to leave such lovely feedback.
We’re delighted to hear that you had such a positive experience with us and that you found our delivery service quick and our communication helpful throughout your order journey. Keeping our customers updated is really important to us, so it’s wonderful to know this made a difference.
Thank you for choosing Kiddies Kingdom and for your kind recommendation.
We really appreciate your support and hope to welcome you back again soon.
Kind regards,
Kiddies Kingdom
Reply from Kiddies Kingdom
Hi Chidimma,
Thank you for taking the time to share your experience with us.
We're delighted to hear that your order arrived quickly and that you're pleased with the quality of your product. It's great to know we were able to provide a service that met your expectations.
We really appreciate your feedback and hope you enjoy your purchase. Thank you for choosing Kiddies Kingdom, and we look forward to welcoming you back again in the future.
Kind regards,
Kiddies Kingdom
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.