Shoes are great. Delivery was good. Only (very small) issues were: the suede is a slightly different colour than appears on the website but that's probably to be expected with natural materials. More... See more
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Review summary
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I ordered items and their courier lost them twice. Although Kickers were amazing at handling it, I ended up not getting my original order. Something needs to be done with your choice in courier.
Company replied
Great service fast delivery but shoes came up too small (usual size ordered) so had to return which was an easy process. Will order the next size up as soon as I get my refund.
Company replied
Easy, straightforward ordering and returns process. Fast delivery. Unfortunately I had to return as the shoes were too big but they were well packaged and perfect quality. All parts of the process wo... See more
Company replied
4.0
Great
6K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Kickers
Hi Michael,
Thank you for leaving your review.
I have tried to call you but you were unavailable.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
If therr was an option i would give…
If therr was an option i would give this 6 or 7 stars
24 March 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Kicker Hi Boot Goldie
Fast Delivery, Excellent service. Quality footwear. Highly recommend
24 March 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Extremely disappointed in this pair of…
Extremely disappointed in this pair of Kickers I purchased for my son for school. They have given way on both shoes at the back. Not even lasted 6 months. Happy to share a photo my order number is 690493163
I have updated my review including my order number.
29 March 2026
Unprompted review
Reply from Kickers
Hi Karen,
Thank you for leaving your review.
I am unable to find your account, Can you please update this with your order number.
I look forward to getting this resolved.
Kind Regards,
Ben
Comfortable
Daughter loved her new shoes and finds them a lot more comfortable than her loafers
23 March 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Delivery service no arrives
Delivery service, I didn't receive my delivery yet in tracking still show me from 24 it in the deport area , but still not delivery. I contacted them from 3 days . I send u and email as well yesterday night . Still waiting if u guy not able to delivery on time i need a refund and go to other shop.
23 March 2026
Reply from Kickers
Hi Corina,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Cannot fault
Cannot fault kickers as I made a purchase but due to incompetence of Delivery company my package was lost. Kickers dealt with my issue rapidly and came to a satisfactory outcome, cannot speak highly enough about this company. One thing that might be brought up is delivery service but you should check when checking out
16 March 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
The product was good and arrived on…
The product was good and arrived on time as promised the only thing that I don’t agree with is the price was too high for the item, there are better shoes out there with premium quality and far cheaper than what I paid.
11 March 2026
Reply from Kickers
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Kayleigh
Very comfy and stylish school shoes
Very comfy and stylish school shoes. Yes a bit pricey but worth it and durable
2 March 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Prefect description of item and quick…
Prefect description of item and quick deliver with on time tracking and emails. Great stuff
20 March 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
The shoes are brilliant
The shoes are brilliant, they just didnt fit. However the returns polocy didnt allow me to switch for the correct size? Unless i missed something!
9 March 2026
Reply from Kickers
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
superb delivery and product
19 March 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Dear daughter loves her new pair of school shoes.
Shoes are lovely, my daughter loves it, and it is true to size. Fast delivery too, it arrived ahead of estimated delivery.
18 March 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
leather tore after less than 2 months…
leather tore after less than 2 months of wearing, pathetic... says Cree En France on the bottom sole but leather is probably Chinese. shame on u !!!
22 March 2026
Unprompted review
Reply from Kickers
Hello Rami,
Thank you for leaving your review. I am sorry to hear about this experience.
I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.
We look forward to resolving this matter for you.
Kind Regards,
Kayleigh
I love this shoes.
16 March 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Prompt delivery and beautiful sandals…
Prompt delivery and beautiful sandals for my granddaughter
3 March 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Quick delivery
Ease of ordering and selection available delighted with shoes great quality and a good price
13 March 2026
Reply from Kickers
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
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