Kew Vehicle Leasing Reviews 79

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

What seemed like a good quotation and lease experience ended up with blatant disregard for agreements or customer service. I ended up having to approach the ombudsman service to mediate, who ruled in... See more

Rated 4 out of 5 stars

Charlie was very helpful in securing this deal. It was a smooth and easy process!

Rated 4 out of 5 stars

Although my first lease but Kew made it so simple and easy. Will surely recommend

Company details

  1. Car Leasing Service

Information provided by various external sources

Nationwide Suppliers of Vans and Cars - Kew Vehicle Leasing Limited


Contact info

3.2

Average

TrustScore 3 out of 5

79 reviews

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1-star

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Rated 3 out of 5 stars

I had mixed feelings about Kew Vehicle…

I had mixed feelings about Kew Vehicle Leasing. The process was smooth, and staff like Charlie were helpful and professional. However, there were issues with agreements and customer service that required external mediation. Although things ended satisfactorily, no apology was provided. It’s decent overall, but not without its flaws.

24 March 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

What seemed like a good quotation and lease experience ended up with blatant disregard for agreements or customer service. I ended up having to approach the ombudsman service to mediate, who ruled in my favour. No apology ever issued from the business or the holding company.

7 May 2021
Unprompted review
Rated 5 out of 5 stars

Second great experience

Second time I have used Kew Leasing for personal contract hire vehicle. Everything has been smooth and a very quick turnaround. Charlie has been very helpful throughout. Would have no hesitation in recommending to friends and family.

6 July 2020
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Really pleased with the price of the deal I got.

Unfortunately because of lockdown the car delivery was delayed but Tim was great in eventually arranging this for me.

A very happy customer and would definately recommend and use again.

24 June 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful company and staff

This is the second time I have leased a car through Kew Leasing and I cannot recommend them enough. They are such a professional team, and really very helpful no matter how big or small the query may seem. Thanks for another great leasing experience and see you in three years for my next one!

23 March 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Just leased a New Car through Kew. The service and support is first class.
Charlie who we have known for years goes above and beyond to sort any problems out. The process of buying through them is simple and you can feel 100% safe, well done.

12 March 2020
Unprompted review
Rated 5 out of 5 stars

Great service, would definitely recommend.

This was the second time I used Kew Vehicle Leasing, and I received great service throughout the whole process. Mike Basson was really helpful, and every request was dealt with quickly and efficiency. I'd definitely recommend them.

7 February 2020
Unprompted review
Rated 5 out of 5 stars

5* from start to finish - excellent!

Honestly from the start till the end a 5 star Company and pleasure to deal with. Lee and his team very supportive, no pressure and really cared about what I was going to lease. They explained and took me through the whole process. A great service - I would recommend them everyday.

Well done!

13 January 2020
Unprompted review
Rated 5 out of 5 stars

A great experience with Kew Vehicle…

A great experience with Kew Vehicle Lessing. Leasing a car without visiting a showroom can generate uncertainty but Kew provided a very professional service and delivered on price. Thank you to Charles Maltman

8 January 2020
Unprompted review
Kew Vehicle Leasing logo

Reply from Kew Vehicle Leasing

Thank you for your review, Nick. Very happy to hear you were looked after by Charlie. If you ever need anything, Charlie will be more than happy to assist. Take care and thanks again

Rated 5 out of 5 stars

Fantastic offers and great customer…

Fantastic offers and great customer service. Thank you fir making everything easy.

13 December 2019
Unprompted review
Kew Vehicle Leasing logo

Reply from Kew Vehicle Leasing

You are most welcome, Emilie. We are always here to make leasing a car an effortless and pain free experience. Glad we could help. Thank you for choosing us to handle your vehicle lease. If you need to speak with us at any time, please feel free to call and we will be more than happy to assist any way we can. Have a great week!

Rated 4 out of 5 stars

Very professional and the car was…

Very professional and the car was sorted quickly once finance had been agreed.
Very happy.

12 December 2019
Unprompted review
Kew Vehicle Leasing logo

Reply from Kew Vehicle Leasing

Thank you, Phil. We are glad that you have had a great experience! Enjoy the car and let us know if you need anything at all. Have a great day

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