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Kettlewell Colours Reviews 

2,206
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,052 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the clothing, highlighting the wonderful range of vibrant colors and comfortable fabrics. Many people also appreciate the fast delivery times and the smooth, straightforward ordering process which saves time. Some reviewers were not happy with unexpected delivery delays that caused packages to take much longer than anticipated. Additionally, some customers noted inconsistencies in sizing, mentioning that certain items felt way too large or unusually snug. Others expressed concerns about fabric quality and durability, feeling that items did not always meet their expectations.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting the wide range of lovely colors and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent materials, true-to-size... See more

Delivery service

Customers report positive experiences with delivery service, frequently praising impressively quick shipping... See more

Order

People report positive experiences with order, highlighting the quick, easy, and personable ordering process... See more

Service

Users describe positive interactions with service, highlighting prompt and dependable assistance. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the bright navy cotton rib shirt in the sale , obviously i love it as i already have the yellow and jade green ( not sure of actual shades ), They fit so well to wear as a shirt or a ligh... See more

Company replied

Rated 5 out of 5 stars

Love the colors from Kettlewell - it’s unlike any other store in this regard. It’s great that you can search by both tone & season, & you can tell a lot of thought must go into getting these unique s... See more

Rated 5 out of 5 stars

Lovely colourful cami tops , great worn under a shirt or as an extra layer when it’s colder . Seem softer and stretchier than previous tops , not yet worn or washed . Great value bought in the sale wi... See more

Rated 5 out of 5 stars

Having had my colour analysis many, many years ago I was introduced to Kettlewell Colours very shortly after 2004 (I think they were just doing t-shirts at the time). I have been buying and wearing Ke... See more


Company details

  1. Women's Clothing Store
  2. Belt Shop
  3. Clothing Supplier
  4. Costume Jewelry Shop
  5. Knit Shop

Written by the company

We are an online one-stop shop for women who love to wear colour. We sell everyday wardrobe essentials in 300 shades to women across the world. We believe that looking good in your colours starts with an ethical wardrobe so we only work with small, family-run factories who look after their employees and suppliers who source sustainably, and we strive for the very highest standards in our clothes production. To help you make good choices, we are with you every step of the way on your shopping journey, guiding you towards your best colours and most flattering shapes through our Blogs and online Style and Colour Quizzes, helping you to put together harmonious colour combinations. We want you to look and feel fantastic in your best colours and build that perfect wardrobe of pieces you will return to year after year.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(2,206)

1,061 reviews in the last 12 months

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Rated 5 out of 5 stars

Colours as advertised and fit looks…

Colours as advertised and fit looks good. Delivery service good.

24 June 2026
Kettlewell Colours logo

Reply from Kettlewell Colours

Thank you so much for your kind feedback.
We’re delighted to hear the colours lived up to expectations and that the fit is just right — that’s exactly what we aim for with our carefully considered, seasonally inspired shades and timeless cuts. It’s also lovely to know your delivery experience was smooth.
We hope your new pieces become go-to favourites in your wardrobe, and we’re here whenever you’re ready to add your next confident colour.

Rated 5 out of 5 stars

I purchased the long Rio Wrap in red a…

I purchased the long Rio Wrap in red a couple of years ago and loved it so much that I have been waiting for another in the right colour and size to come up on sale ever since (full price is a bit steep for me). Finally I now have one in wild hyacinth too.

23 June 2026
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Reply from Kettlewell Colours

Thank you so much for sharing this — what a lovely journey with the Rio Wrap.
We’re so pleased to hear how much you’ve loved your original piece, and how wonderful that you’ve now found another in Wild Hyacinth. It’s such a beautiful, confident colour choice — well worth the wait.
We understand that investing in quality pieces is a considered decision, so it’s especially lovely to know you’ve been able to add to your collection in a way that works for you. Our aim is always to create timeless, versatile pieces you’ll return to again and again.
We hope your new wrap brings you just as much joy as your first — and adds another vibrant layer to your wardrobe.

Rated 5 out of 5 stars

Lovely dress

Item arrived promptly.

Really like the dress - Carrie Print dress dark olive. Fits perfectly. Like the colours and pattern. It is quite long but I'm tall so that's ok. I will wear it with a cami underneath.

24 June 2026
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Reply from Kettlewell Colours

Thank you for your lovely feedback.
We’re so pleased to hear how much you’re enjoying the Carrie Print Dress — it sounds like a perfect match for you. The Dark Olive is such a beautiful, versatile shade, and we love that the fit and pattern have hit the mark too.
It’s great to hear the length works well for you, and pairing it with a cami underneath is a wonderful idea for added comfort and confidence. It’s those simple styling touches that make a piece truly your own.
We hope it becomes a go-to in your wardrobe, bringing you effortless style and plenty of wear across the seasons.

Rated 5 out of 5 stars

Consistent quality and service.

I buy the majority of my clothes from Kettlewell. Why? Because I love the choice of colours and the quality of the products. I also happen to find the kind of classic styles that suit my pear shaped figure. Shapely, flattering, that can be dressed up or down as required.

I also think the service is second to none. I have moved house three times since becoming a customer. I haven’t moved my loyalty. That says a lot about a company that takes the time to provide what their customers ask for.

23 June 2026
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Reply from Kettlewell Colours

Thank you so much for such a thoughtful and loyal review — it truly means the world to us.
We’re delighted to hear how much you value our colour choices, quality, and timeless styles. It’s especially lovely to know you’ve found pieces that work so beautifully for your shape — creating flattering, versatile outfits that can be dressed up or down with ease is exactly what we aim for.
Your kind words about our service really resonate with us too. Supporting our customers through every stage and listening to what you need is at the heart of what we do, so to know you’ve stayed with us through life’s changes is incredibly special.
Thank you for your continued loyalty — we’re so pleased to be part of your wardrobe journey and to help you feel confident in colours that truly love you back.

Rated 5 out of 5 stars

Service was very good and …

Service/delivery process was very good as I was made aware of the stages throughout. I bought 3 items in the sale and am delighted with my purchases - Rio Long Wrap in Merlot, Tina Sweater in Dahlia and Maeve Sweater in blackcurrant. Quality, colours, fit and style all very nice and flattering.

23 June 2026
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Reply from Kettlewell Colours

Thank you for such a lovely and detailed review.
We’re so pleased to hear your delivery experience kept you well informed every step of the way — that reassurance really matters to us. It sounds like you’ve chosen a beautiful trio in the sale too.
The Rio Long Wrap in Merlot, Tina Sweater in Dahlia and Maeve Sweater in Blackcurrant make such a stunning, confident palette — rich, flattering shades that work beautifully together or as standout pieces in your wardrobe. We’re delighted to hear the quality, fit and style have all lived up to expectations.
We hope these pieces become go-to favourites, bringing you effortless style and plenty of vibrant confidence each time you wear them.

Rated 2 out of 5 stars

Sizing was off…

I checked your sizing before I ordered and felt the size 14 would fit but they were way too big. Maybe I didn’t take into account that the back waistband was elastic and would affect the fit.

23 June 2026
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Reply from Kettlewell Colours

Thank you for your review and we are sorry to hear your items did not fit, do please return for a full refund using our free returns service at the bottom of the home page on our website. Kind regards

Rated 5 out of 5 stars

I love the Kettlewell Darcey V-neck…

I love the Kettlewell Darcey V-neck T-shirt and have it in several of their beautiful colours. Some I have had for a few years and they wash very well. They are a staple of my summer wardrobe. This time it was a pale pastel pink. It came promptly and beautifully packaged as always.

22 June 2026
Rated 4 out of 5 stars

The bolero duly arrived quickly

The bolero duly arrived quickly. I tried it on and so I know it fits, but with the heatwave upon us I have not yet worn it!
I am pleased about the short length as I am short waisted, so this will definitely suit me.

22 June 2026
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Reply from Kettlewell Colours

Dear Jill Simpson,

Thank you for your review.

We're delighted to hear that your bolero arrived quickly and that you're pleased with the fit. It's great to know that the shorter length works well for your proportions and will suit your style perfectly.

We hope you'll enjoy wearing it once the weather cools down a little, and that it becomes a versatile addition to your wardrobe.

Kindest regards,

Kettlewell

Rated 1 out of 5 stars

Ordered on Sunday - posted Wednesday

Ordered on Sunday, dispatched on Wednesday paying for royal mail fast delivery - waste of time as away today and parcel was thrown behind my bins

25 June 2026
Unprompted review
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Reply from Kettlewell Colours

Good Morning,
We’re really sorry to hear about your experience and completely understand your frustration.
This isn’t the level of service we aim to provide, especially when you’ve paid for a faster delivery option. We’d like to look into this properly for you, including the dispatch timing and the way the parcel was delivered.
Please could you email us directly with your order details so we can investigate further and resolve this for you as quickly as possible.
Kindest regards,
Kettlewell colours

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