Kenwood World Reviews 

6,036
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It's excellent, easy to order, and the delivery is fast. The pizza maker is amazing; it's a compact size. I'll never order a takeaway pizza again after using this, as it cooks them in just a few minu... See more

Rated 5 out of 5 stars

I have had my Kenwood Multi-tasker food mixer for 2 weeks and I have had so much fun playing with it . It comes with an easy grip bowl, clever storage for all your tools and a splash guard that rotate... See more

Rated 1 out of 5 stars

Purchased a Kenwood KTLD60X23 fridge 12 months ago from Currys with the extended warranty. The handle for opening broke 2 weeks ago, apparently this item is not covered by the warranty. Also Kenwood a... See more

Rated 5 out of 5 stars

the nicest customer service, every single person has been so lovely. Just dealing with a blender that ive had for over 15 years still going strong but some parts need replacing and I think it might be... See more

Company details

  1. Appliance Store
  2. Electronics Store
  3. Kitchen Supply Store

About Kenwood World

Written by the company


 

In 1947 Kenneth Wood had a vision.  He saw a future where people would be inspired by brilliant engineering to cook creatively, every day.  

Fast forward more than 75 years later and this vision is now a reality where home cooks all over the world cherish their Kenwood kitchen appliances.  From the fifty-year-old stand mixers still going strong, to the excitement of unboxing the very latest food processor to take pride of place on the kitchen worktop, Kenwood remains the brand of choice for those with a passion for creating great food.

With a comprehensive line-up covering kitchen machines and stand mixers, to food processors and hand blenders, Kenwood is committed to delivering innovative and useful kitchen companions that stand the test of time.

www.kenwoodworld.com/contact-us


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(6,036)

3,169 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered a kettle from Kenwood

Ordered a kettle from Kenwood. Was kept informed when the product was being dispatched and date for delivery. Arrived on time and as I was not around it was delivered to my neighbour and I was left a card with details of whom was given the package.

12 February 2026
Rated 1 out of 5 stars

Updated

I updated my previous review after Kenwood publicly replied promising that someone would contact me. Unfortunately, that never happened.
My mixer is still with them, I still have no update, no contact, and no clear timeline.
Customer service told me they “can’t do anything” and that I just have to wait, I've veen waiting since 19th of February, it's now 5th march.
Promising to contact a customer and then not following through is extremely disappointing. At this point I simply want my money back.
Very poor after-sales service so far.

5 March 2026
Unprompted review
Kenwood World logo

Reply from Kenwood World

Good Morning Roxana,
Thank you for bringing this to our attention, and for sharing your experience. We apologise for the inconvenience you've experienced, and we understand your frustration.
I am delighted to see that our team have now been in contact to resolve your issue
Many thanks
Gemma, Kenwood UK

Rated 5 out of 5 stars

Which best buy

Recommended by Which. Great size kettle, easy to fill and pour, good value, heats quickly and quietly. Delivered within 2 working days.

21 February 2026
Rated 1 out of 5 stars

Maschine arrived with defect to glass jar

Maschine arrived with zero defect. I reached out but did not get any answer.

11 February 2026
Kenwood World logo

Reply from Kenwood World

Dear Martina & Andreas,

unfortunately, your error description in text and heading is contradictory.
It is important that you inform our customer service department exactly what is defective.

If you have already contacted us, we will get in touch with you as soon as possible.

Please be patient.

Kenwood Team

Rated 1 out of 5 stars

I am shocked

I am shocked, The item I bought few weeks ago sudenly stopped working!

11 February 2026
Kenwood World logo

Reply from Kenwood World

Thank you for taking the time to leave us with your review regarding your recently purchased item.

Issues with products are rare and we can only apologise for the trouble you have experienced. We can see you have been in touch with our customer care team via email and we'll ensure a member of the team follows up with you to understand the issue fully to resolve this.

We look forward to speaking with you soon.

Kind regards,
Kenwood Customer Care Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look